Maintenance for the week of November 25:
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Xbox One cannot load
SP39EMC2
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Xbox One. Was playing on it yesterday with no problem. However today switch on, managed to get to the Morrowind Page then press button A to play. But there was a sound and then kick back to Home screen. It won't load the screen for you to select NA or Europe server. What's going on. When will it be fix?
0
Best Answers
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ZOS_Billadmin@SP39EMC2
There could be an issue with the locally cached data preventing the game from loading. Try deleting the local save data and see if that allows the game to load again.
To delete save data on the Xbox One:- Go to Games.
- Highlight The Elder Scrolls Online: Tamriel Unlimited tile and press the [Menu] button of the controller.
- Select Manage Game.
- Highlight and select Save Data for the desired user.
- Select Delete.
- You'll be prompted to confirm deletion of this game save data:
- Choose "Delete Everywhere" This will remove your saved data from this console, the cloud, and all other consoles you play on.
The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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