So it was happening on a couple characters but after the hard resets those 2 characters had the issue fixed. However there is still one character that is missing the channels still and I can't bring them back. Odd that it is only affecting one character.
This is still happening. Before Xbox just had the problems of your chat being bugged to where you are constantly switching channels and had to re-log to fix it but now we are straight up losing chat channels and have been for like a month and a half. If there has been a dev comment on another thread about this I have not seen it but it doesn't look like this issue has even been acknowledged and I know this thread isn't the only one. There should never be a bug thread on this message board that goes unanswered for so long like this one. It's so insulting when I'm paying a monthly subscription fee.