I'm having some issues logging into the support website for a PC issue and was wondering if I was missing something simple.
I have no issues logging into the game on PC with my PC @userid
and password, but cannot get into the support site with the same ID and password. Clicking "Send UserID" sends the PC @userid
to my registered email address.
Various notes about my setup. My PC @userid
was created around time of PC release (April 2014?). My PS4 @userid
(different ID) was created (and linked to my account) about a year ago. I do not know if either of those things would affect the support site. If I log into the main website with my PC @userid
, I can see my proper/current billing details. Both @userids
share the same email address.