Maintenance for the week of January 5:
• PC/Mac: No maintenance – January 5
• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• PC/Mac: No maintenance – January 5
• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
Account page - Error 500
Since the latest maintenance I'm unable to access my account page:
I tried clearing the cache, several different browsers and computers (including the one from work, which uses different ISP). I also tried to access the page from incognito session while not logged in. All with the same result.
Two days ago, before the maintenance, I was able to access the page just fine.
I tried clearing the cache, several different browsers and computers (including the one from work, which uses different ISP). I also tried to access the page from incognito session while not logged in. All with the same result.
Two days ago, before the maintenance, I was able to access the page just fine.
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Wolfhammer✭✭✭ZOS_GinaBruno wrote: »Thanks for letting us know, we're looking into this issue now.
I'm trying to re-sub and cant get my account page.
If I browse to the usual address the screen kind of gets updated and each time a "$" symbol is added to the address bar and eventually its gives up with a 404
example of the address https://account.elderscrollsonline.com/ag?redirect_to=https://account.elderscrollsonline.com/$$$$$$$$$$$$$$$$$$$$$$$$$$
The $'s just keep getting added one after the other in a loop. It's like where I'm being directed to doesn't exist.Wolfhammer - Templar serving the Alith guild on EU0 -
delboyspencer_YNWASoul ShrivenHi
I'm having the same problems with not being able to log into my account.
video shot here:
https://youtube.com/watch?v=ZTOWiGUswPM
and here
https://www.youtube.com/watch?v=BAKR-mPsEk0
hope you fix this asap because my ESO plus will be coming to an end in the next couple of days.
Regards
Spencer
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