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Unable to receive security Access Code
mjel
Soul Shriven
I recently returned to the game to attempt to resubscribe to check out the Morrowind content, however -
my account appears to be linked to an email address I no longer have access to (old internet provider).
So basically, the access code is being sent to an obsolete email address anytime I try to log in.
I've filled out the account recovery form (https://help.elderscrollsonline.com/app/account_recovery), but I'm not getting anything back to the provided email address.
Is there a support number that you can call to talk to a rep directly? On the account recovery form you can't actually select a severity level so I assume that type
of support request would get top priority.
Thanks for any info.
Support Ticket Numero' 170721-003522
my account appears to be linked to an email address I no longer have access to (old internet provider).
So basically, the access code is being sent to an obsolete email address anytime I try to log in.
I've filled out the account recovery form (https://help.elderscrollsonline.com/app/account_recovery), but I'm not getting anything back to the provided email address.
Is there a support number that you can call to talk to a rep directly? On the account recovery form you can't actually select a severity level so I assume that type
of support request would get top priority.
Thanks for any info.
Support Ticket Numero' 170721-003522
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