Open a ticket

cmccarter
cmccarter
Is there any way to open a ticket without being on a character? I am stuck at character load screen. PC version
  • Stovahkiin
    Stovahkiin
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    Hm, you should be able to submit a ticket from the eso support page, but I just looked and was unable to find the option. It looks like they changed the support page layout (at least on mobile) since I last used it.
    Beware the battle cattle, but don't *fear* the battle cattle!
  • Betheny
    Betheny
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    Click Web Assistant on the Support page and log in.

  • cmccarter
    cmccarter
    Betheny wrote: »
    Click Web Assistant on the Support page and log in.

    The web assistant is a joke. leads you in circles never to a real solution
  • Turelus
    Turelus
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    cmccarter wrote: »
    The web assistant is a joke. leads you in circles never to a real solution
    Web Assist > Log In (link in red box above choose format) > Windows > Character Issue > Crashing / stuck loading > Fill out ticket.

    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • LadyDestiny
    LadyDestiny
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    They make it difficult so you won't do it......lol Zos trolling
  • Turelus
    Turelus
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    They make it difficult so you won't do it......lol Zos trolling
    More likely they tried to eliminate ways for players to send pointless tickets.

    I once played with a guy who would rage in guild chat because he was ticketing every single little stupid thing and not getting answers or having them fixed within a day.

    Their systems could be a bit easier and far too many lead to an FAQ which doesn't allow for actual contact, but I can see why it was more focused.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • chess1ukb16_ESO
    chess1ukb16_ESO
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    if you have any addons disable them first
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