Click Web Assistant on the Support page and log in.
Web Assist > Log In (link in red box above choose format) > Windows > Character Issue > Crashing / stuck loading > Fill out ticket.The web assistant is a joke. leads you in circles never to a real solution
More likely they tried to eliminate ways for players to send pointless tickets.LadyDestiny wrote: »They make it difficult so you won't do it......lol Zos trolling