MAJOR LATENCY PROBLEMS ON ALL NA PLATFORMS for last 3 days and no single reply from ZOS yet!

Orange_fire_dragon · July 2017

Darlgon wrote: »

Bryong9ub17_ESO wrote: »

Darlgon wrote: »

Lots of players are having no issues, its not a ZoS problem.

And.. today is a holiday in the US.. with lots taking a vacation day for Monday to make a four day holiday.

LET THEM HAVE A HOLIDAY.

Not a ZoS problem...hahaha you're full of jokes. So all the countless people posting here and on Reddit and the countless people talking about it in-game all of which happened around the same time frame is just a coincidence??..

I can't even count how many time I've seen "the connectivity issues have been resolved" posted by ZoS after issues like this... but this time is different... let me rest my router and see if that helps...nope...

Ok.. will make it simple for you.

I have been playing 13 out of the past 14 hours on PCNA and never had one spot of lag.

ITS NOT THEIR SERVERS (or routers) or it would affect everyone.

Tell me that again when past 9 days I have had this same issue, I heard this issue persist before I had it and it got worse and worse to the point that now big portion is affected. I can boot up any other game that requires internet and see ping of 30 but ESO currently loves 500-999+ ping. If the only game affected on my end is ESO, yeah it is not hard for me to realize it is something to do with the servers. Even my friend who lives 30 mins away from me has the same issue.

ZarosA · July 2017

Literally have 500+ ping over the past days, can't even play the game because nothing responds

Orange_fire_dragon · July 2017

mandricus wrote: »

As someone pointed out in this thread ( https://forums.elderscrollsonline.com/en/discussion/357557/really-were-gonna-get-the-silent-treatment), it is probably a routing issue happening at backbones level, on a NA regional basis. Probably Zos has nothing to do with it, nor they can do anything in order to fix the problem. It is happening on the customer's network side. You can't really blame them if your ISP has some routing issues. As for me, I can report that on Pc-Eu everything is working smoothly and with no issues at all. No one is complaining. P. S. Please note someone in that thread reported that is playing on PC Na from South Africa, without having any issues.

Finland 11mbs download speed, 6.7mbs upload speed. Overwatch, Halo 5 etc works as usual 30 ping or so. Common ping for me for NA servers is 150 or so, currently 500-999+ my friend from same country has same issue, my friend from the States has same issue, yeah no it is not just our ISP.
(ESO being played on PC)

Enemy-of-Coldharbour · July 2017

Lag is so bad for me I can't fish or pick locks.

phairdon · July 2017

Must be one of the fortunate ones, as my latency is fine on pc/na.

djdc1234 · July 2017

Yup it's back seems worse now Xbox NA. After maintenance seemed like it was almost good. But back to unplayable

O_LYKOS · July 2017

Caff32 wrote: »

Also Dual Wield animation has been bugged with tons of lag since the new patch on Xbox One and nobody has mentioned it from Zos

same on ps4. I've abandoned my stam character for the time being lol

Unfadingsilence · July 2017

Piraja27 wrote: »

mandricus wrote: »

As someone pointed out in this thread ( https://forums.elderscrollsonline.com/en/discussion/357557/really-were-gonna-get-the-silent-treatment), it is probably a routing issue happening at backbones level, on a NA regional basis. Probably Zos has nothing to do with it, nor they can do anything in order to fix the problem. It is happening on the customer's network side. You can't really blame them if your ISP has some routing issues. As for me, I can report that on Pc-Eu everything is working smoothly and with no issues at all. No one is complaining. P. S. Please note someone in that thread reported that is playing on PC Na from South Africa, without having any issues.

Finland 11mbs download speed, 6.7mbs upload speed. Overwatch, Halo 5 etc works as usual 30 ping or so. Common ping for me for NA servers is 150 or so, currently 500-999+ my friend from same country has same issue, my friend from the States has same issue, yeah no it is not just our ISP.
(ESO being played on PC)

OMG I can't imagine ever playing with that slow of a connection anymore I did once a long time ago and the game was unplayable ESO runs great with Google fiber 1000mbps upload and 1000mbps download

Orange_fire_dragon · July 2017

Unfadingsilence wrote: »

Piraja27 wrote: »

mandricus wrote: »

As someone pointed out in this thread ( https://forums.elderscrollsonline.com/en/discussion/357557/really-were-gonna-get-the-silent-treatment), it is probably a routing issue happening at backbones level, on a NA regional basis. Probably Zos has nothing to do with it, nor they can do anything in order to fix the problem. It is happening on the customer's network side. You can't really blame them if your ISP has some routing issues. As for me, I can report that on Pc-Eu everything is working smoothly and with no issues at all. No one is complaining. P. S. Please note someone in that thread reported that is playing on PC Na from South Africa, without having any issues.

Finland 11mbs download speed, 6.7mbs upload speed. Overwatch, Halo 5 etc works as usual 30 ping or so. Common ping for me for NA servers is 150 or so, currently 500-999+ my friend from same country has same issue, my friend from the States has same issue, yeah no it is not just our ISP.
(ESO being played on PC)

OMG I can't imagine ever playing with that slow of a connection anymore I did once a long time ago and the game was unplayable ESO runs great with Google fiber 1000mbps upload and 1000mbps download

The game requires under 1mbs to run consistently. So mine is more than enough to run the game.

JJTheHeroLP · July 2017

i live in texas and have same problem internet fine using suddenlink other games work eu server works na doesnt do nothing but delays and stuff i didnt know they gave snares on bar swap lol so aids plz fix soon unplayable

Thogard · July 2017

I posted a workaround to fix the random lag spike issue.. if you're on PC NA then check it out:

https://forums.elderscrollsonline.com/en/discussion/357643/guide-how-to-fix-the-current-lag-spike-issue-using-a-vpn#latest

JJTheHeroLP · July 2017

chromdom69 wrote: »

It seems like it's only Texans that aren't having the issues of the rest of the world

im in texas its bad here do eu works fine but na terrible idk whats going on lol

Unfadingsilence · July 2017

Piraja27 wrote: »

Unfadingsilence wrote: »

Piraja27 wrote: »

mandricus wrote: »

As someone pointed out in this thread ( https://forums.elderscrollsonline.com/en/discussion/357557/really-were-gonna-get-the-silent-treatment), it is probably a routing issue happening at backbones level, on a NA regional basis. Probably Zos has nothing to do with it, nor they can do anything in order to fix the problem. It is happening on the customer's network side. You can't really blame them if your ISP has some routing issues. As for me, I can report that on Pc-Eu everything is working smoothly and with no issues at all. No one is complaining. P. S. Please note someone in that thread reported that is playing on PC Na from South Africa, without having any issues.

Finland 11mbs download speed, 6.7mbs upload speed. Overwatch, Halo 5 etc works as usual 30 ping or so. Common ping for me for NA servers is 150 or so, currently 500-999+ my friend from same country has same issue, my friend from the States has same issue, yeah no it is not just our ISP.
(ESO being played on PC)

OMG I can't imagine ever playing with that slow of a connection anymore I did once a long time ago and the game was unplayable ESO runs great with Google fiber 1000mbps upload and 1000mbps download

The game requires under 1mbs to run consistently. So mine is more than enough to run the game.

Ya I get that but I have played with that kinda speed before and it's so unplayable like you can log on and do some crafting and maybe farm some mats but when it comes to high end PVE content and big 50+ 100+ pvp last emp keep fights it's GG with speeds like that I know with Google fiber I see almost zero lag even with 100+ ppl fighting at a keep but as of late over the last few days I only log in to do my crafting and that's it cuz I'm out of town and missing my Google fiber I'm running around 5 maybe 10mbps upload and 5 download speed and I crash if I go into pvp to get into a big city with a lot of people in it

Orange_fire_dragon · July 2017

Unfadingsilence wrote: »

Piraja27 wrote: »

Unfadingsilence wrote: »

Piraja27 wrote: »

mandricus wrote: »

As someone pointed out in this thread ( https://forums.elderscrollsonline.com/en/discussion/357557/really-were-gonna-get-the-silent-treatment), it is probably a routing issue happening at backbones level, on a NA regional basis. Probably Zos has nothing to do with it, nor they can do anything in order to fix the problem. It is happening on the customer's network side. You can't really blame them if your ISP has some routing issues. As for me, I can report that on Pc-Eu everything is working smoothly and with no issues at all. No one is complaining. P. S. Please note someone in that thread reported that is playing on PC Na from South Africa, without having any issues.

Finland 11mbs download speed, 6.7mbs upload speed. Overwatch, Halo 5 etc works as usual 30 ping or so. Common ping for me for NA servers is 150 or so, currently 500-999+ my friend from same country has same issue, my friend from the States has same issue, yeah no it is not just our ISP.
(ESO being played on PC)

OMG I can't imagine ever playing with that slow of a connection anymore I did once a long time ago and the game was unplayable ESO runs great with Google fiber 1000mbps upload and 1000mbps download

The game requires under 1mbs to run consistently. So mine is more than enough to run the game.

Ya I get that but I have played with that kinda speed before and it's so unplayable like you can log on and do some crafting and maybe farm some mats but when it comes to high end PVE content and big 50+ 100+ pvp last emp keep fights it's GG with speeds like that I know with Google fiber I see almost zero lag even with 100+ ppl fighting at a keep but as of late over the last few days I only log in to do my crafting and that's it cuz I'm out of town and missing my Google fiber I'm running around 5 maybe 10mbps upload and 5 download speed and I crash if I go into pvp to get into a big city with a lot of people in it

Starting to wonder what kind of rig you run if the game crashes for due internet speed on those numbers... for me other than the past 9 days, game has ran just fine with my internet speed even when there is a lot of people on my screen.

Morgul667 · July 2017

PC EU PVP was nightmare last night again for me

OC_Justice · July 2017

Just got booted 2 times in last 5 minutes. My daughter is playing overwatch with no issues. I have more than enough bandwidth for both as we have both played for hours at the same time. This started for me last night and it is constant now. I played almost all day yesterday with no issues and then out of no where my connection started dropping.
I have a serious machine and have not had any lag issues or delays until last night.
In Texas, but that shouldn't mean a thing with terrestrial connection speeds these days.

Toc de Malsvi · July 2017

ESO on Xbox these days..

https://www.youtube.com/watch?v=8QT1TKWPU1U

Vapirko · July 2017

@mandricus @Thogard if you have read any of the many threads created, including the one I started asking people for specifics, you'd know that it's not limited to a single ISP, and that based on the wide variety of players experiences these issues making the game unplayable across alll servers and platforms that it could very well have been something on ZOS end. Just because not everyone is affected doesn't mean it's not a ZOS issue. Of course the same circumstances don't necessarily indicate that it is a ZOS issue. But it took a solid week of many threads on the same topic each day for them to even acknowledge the issue, when all they have to do is pop in and say hey we're working on it, we don't know if the issue is with our servers or external yet, we'll let you know when we know more. Ya know? A lot of people pay regularly for this game. The level of transparency is often appallingly low, and something that is relatively new. Up until around 2016, dev-player interaction was pretty great.

Thogard · July 2017

Vapirko wrote: »

@mandricus @Thogard if you have read any of the many threads created, including the one I started asking people for specifics, you'd know that it's not limited to a single ISP, and that based on the wide variety of players experiences these issues making the game unplayable across alll servers and platforms that it could very well have been something on ZOS end. Just because not everyone is affected doesn't mean it's not a ZOS issue. Of course the same circumstances don't necessarily indicate that it is a ZOS issue. But it took a solid week of many threads on the same topic each day for them to even acknowledge the issue, when all they have to do is pop in and say hey we're working on it, we don't know if the issue is with our servers or external yet, we'll let you know when we know more. Ya know? A lot of people pay regularly for this game. The level of transparency is often appallingly low, and something that is relatively new. Up until around 2016, dev-player interaction was pretty great.

I had the problem and i fixed the problem using VPN node reroutes. Because the fix worked, it confirmed my diagnosis. I posted a guide on the general forum. You should try my fix and let me know if it doesn't work. if it doesn't work then we can go back to saying its ZOS.

https://forums.elderscrollsonline.com/en/discussion/357643/guide-how-to-fix-the-current-lag-spike-issue-using-a-vpn

mandricus · July 2017

Ok so the problem was not Zos' fault. What did I say guys?

Sigma957 · July 2017

Still having no problems playing ESO, latency for me is still the same as it has been all week, on PC/NA.

Skinzz · July 2017

mandricus wrote: »

Ok so the problem was not Zos' fault. What did I say guys?

Then that means thousands of us are at fault? Doesn't making any sense.

Scotticus69 · July 2017

chromdom69 wrote: »

It seems like it's only Texans that aren't having the issues of the rest of the world

nope im a Texan and its really bad for me.

mandricus wrote: »

Ok so the problem was not Zos' fault. What did I say guys?

just because the problem isnt on zenimaxs end doesnt mean they should wash their hands of it, they should be helping us to get back to playing this game the way it is meant to be played. i cant dungeon or run any end game content. id really like to sub as well but im not spending a dime until i can play

Thogard · July 2017

xskinzcity wrote: »

mandricus wrote: »

Ok so the problem was not Zos' fault. What did I say guys?

Then that means thousands of us are at fault? Doesn't making any sense.

It's an ATT node in texas that many people are routing through. You do not have to have ATT as your ISP to route through their nodes.

edit; and it culd very well still be ZOS's fault. They nee dto ensure compatability with their packets and the nodes out there. THey need to put pressure on ATT to fix it.

XHandsomexJackX · July 2017

I haven't had any lag problems at all so it could be a internet speed issue for some. My issue was the game telling me that I was not a subscriber to Eso+ when I have been subscribed for more than a year now. I was locked out of dlc and all the perks even though my monthly payment was made on the first and Zos was pretty quick to help.

Vapirko · July 2017

@Thogard yeah I always use Mudfish, as of yesterday and today it's working again. Was not before that. Also this wasn't lag spikes every 30 seconds, this was constant lag of a kind of never seen before even playing from SE Asia and prior to discovering Mudfish.

Diminish · July 2017

mandricus wrote: »

As someone pointed out in this thread ( https://forums.elderscrollsonline.com/en/discussion/357557/really-were-gonna-get-the-silent-treatment), it is probably a routing issue happening at backbones level, on a NA regional basis. Probably Zos has nothing to do with it, nor they can do anything in order to fix the problem. It is happening on the customer's network side. You can't really blame them if your ISP has some routing issues. As for me, I can report that on Pc-Eu everything is working smoothly and with no issues at all. No one is complaining. P. S. Please note someone in that thread reported that is playing on PC Na from South Africa, without having any issues.

It's not an ISP issue. This is a ZoS issue, an issue at the data center they use or an issue with their backbone provider. Either way you look at it, it's a ZoS problem. The fact they have kept relatively quiet on the matter for so long is quite disturbing.

Thogard · July 2017

Vapirko wrote: »

@Thogard yeah I always use Mudfish, as of yesterday and today it's working again. Was not before that. Also this wasn't lag spikes every 30 seconds, this was constant lag of a kind of never seen before even playing from SE Asia and prior to discovering Mudfish.

Sounds like your issue was different than mine. i think the issue most people are complaining about is the lag spike issue that started about 5 days ago. That's caused by teh faulty node. Overall lagginess though would be something else.

Haquor · July 2017

I rarely have lag problems even though Im from sydney plating PC NA. The last few days i cant even do writs. I cannot manage to accept the quests and craft the items. Its that bad.

Its dissapointing since i just recently came back to the game and bought morrowind and resubbed. Now this crap.

How they are not at least responding to and acknowledging the issue is beyond me.

Diminish · July 2017

Thogard wrote: »

...
It is a node NEXT to the ZOS servers, but it is NOT the ZOS servers.

ZoS servers or not, ZoS is paying someone to colocate their servers, and therefore it is still their problem. They should be very transparent at times like this, especially if it is not directly their issue. Instead they are being very silent on the matter while mass amounts of players are being effected. This is not how a company should treat those who feed their profits.If this was the ISP I work for, and we did this to our customers when one of our backbones have problems we would not be in business.

Also, what professional company that relies on network connectivity for their services uses a single backbone, and no redundancy. This *** is amateur hour that I'd expect to see from Joe Blows Internet Service operating out of an apartment in a town with a population of 500, not some corporate powerhouse. Their is no excuse for this which is probably why it is taking them so long to publicly announce one outside of there generic twitter post.