Agreed, on xbox NA I've been in 30+minute queues and in that time clicked im ready 20+ times. I would be surprised if it's not 1 a minute.
I don't want to go in depth with how they have designed the grouping system or how they thought it would be better than servers or lobbies that people can create themselves. But surely if I click the group to join a BG then I'm already ready?!?! I don't understand why it asks us directly after we click the damn button if we are ready and then again and again when it consistently fails.
I believe under many circumstances that there are enough players but it appears one player not clicking ready screws the entire grouping system. If there are enough players just put us in and kick one guy for inactivity if he does not move within a few minutes.
It's the worst matchmaking system I think most of us have ever seen and it desperately needs changing.
@Trashkan guildmate of mine decided to join me last night, PS4 NA we got ready check after ready check (probably 20) in rapid succession and every single one failed. We gave up, got 2 more and did dragonstar arena. BGs have potential, but sadly aren't worth the time spent in queue at all.
I have never been in a full game, 3v3v3 is the most I've seen.
Now I am able to get into match after match in solo q. It's easy just leave q until ready check is next to instant. It works like 75% of the time. But what is killing me is no one wants to play battlegrounds at all because of the grouping tool. I have 3 guilds that are not just traders and i cant get a single person to come run.
You can likely still get a refund based on the fact that portions of the game aren't functional. I'd reach out to your credit card company and explore your options.
I got morrowind refunded over BG queue issues