Elekest wrote: »

ShedsHisTail wrote: »

How about tossing up some hardware specs so we can see what we're talking about here?

I mean, the game clearly isn't "broken" for everyone, so the issue lies somewhere in your machine, whether that be a software conflict or incompatible hardware or whatever. This is a problem specific to you, so a general protest to ZOS isn't going to help.

However, us folks here in community who might know some things might be able to help you; but we'd need to know what we're dealing with before we can even start. You say you perform routine maintenance, so I'm sure a quick DxDiag isn't too complicated.

Edit: Also; have you tried running the repair function, or whatever, from the launcher? You could have corrupted files or something. Maybe a re-install? Admittedly, I didn't read your entire write up because I was looking for system specs, and didn't see them, so I knew there was little I could do.

I have tried the repair button on the launcher, I don't think I've ever tried the full re-install though. I may try that tonight. Also, not on this post but I have talked to lots of other people about my rig's specs and I always get conflicting answers and opinions. Some say it's this, some say it's that, others say it's something else entirely. But regardless, the specs are as follows:

Processor: AMD FX(tm)-6300 Six-Core Processor 3.52 GHz
4.00 GB RAM
1 TB Hard drive
64-bit Operating System, x64 based processor.
NVIDIA GeForce GT 630 graphic card

About the same rig I'm running, except I've got an Intel CPU and an AMD GPU.
I did see someone else complaining that their AMD CPU wasn't working, but I don't think ZOS confirmed anything there.

All your drivers up to date?
What add-ons are you running? (I know you said you disabled them, been when they're on, which ones?)

Jollygoodusername wrote: »

PlagueSD wrote: »

You stated you maintain your PC. When was the last time you updated your video drivers?? If you haven't updated them in a while, that's probably the culprit. Also, along with disabling addons, you may want to do a "repair" of the game. This will most likely take a while, so start it, and go eat dinner.

If all else fails, uninstall and reinstall the game. You won't lose anything (well maybe custom keybinds) but your characters are stored on the server and won't be affected.

About drivers though, especially Nvidia where they change architecture like every other week it seems, DO NOT UPGRADE YOUR DRIVERS IF the new drivers are aimed at new series GPU. You're likely getting BS bugs as unintended consequence of your current generation hardware. For instance, I'm using a 980Ti which is more akin to a Titan than the 980 but is still grouped with the 900 series. I had so many display errors after the 1000 series debut, I had to rollback to my beautifully working pre-1000 series driver.

I'm also only sharing this advice as I've spent over 10 years finding this out the hard way and have 0 experience in GPU driver coding. So, do whatever you want, it's your framerate.

Yeah, I've had some wonky experience with Radeon drivers as well.
I ran their software to find the latest drivers (because I was feeling lazy), and their own software managed to track down drivers from 2008 and installed them. You know how long that took to sort out, since I just assumed that the manufacturers software would do it right the first time.

Elekest wrote: »

ShedsHisTail wrote: »

Elekest wrote: »

ShedsHisTail wrote: »

How about tossing up some hardware specs so we can see what we're talking about here?

I mean, the game clearly isn't "broken" for everyone, so the issue lies somewhere in your machine, whether that be a software conflict or incompatible hardware or whatever. This is a problem specific to you, so a general protest to ZOS isn't going to help.

However, us folks here in community who might know some things might be able to help you; but we'd need to know what we're dealing with before we can even start. You say you perform routine maintenance, so I'm sure a quick DxDiag isn't too complicated.

Edit: Also; have you tried running the repair function, or whatever, from the launcher? You could have corrupted files or something. Maybe a re-install? Admittedly, I didn't read your entire write up because I was looking for system specs, and didn't see them, so I knew there was little I could do.

I have tried the repair button on the launcher, I don't think I've ever tried the full re-install though. I may try that tonight. Also, not on this post but I have talked to lots of other people about my rig's specs and I always get conflicting answers and opinions. Some say it's this, some say it's that, others say it's something else entirely. But regardless, the specs are as follows:

Processor: AMD FX(tm)-6300 Six-Core Processor 3.52 GHz
4.00 GB RAM
1 TB Hard drive
64-bit Operating System, x64 based processor.
NVIDIA GeForce GT 630 graphic card

About the same rig I'm running, except I've got an Intel CPU and an AMD GPU.
I did see someone else complaining that their AMD CPU wasn't working, but I don't think ZOS confirmed anything there.

All your drivers up to date?
What add-ons are you running? (I know you said you disabled them, been when they're on, which ones?)

Checked drivers just a few minutes ago. All are up to date. The addons I have downloaded are wykkyd toolbar, undiscovered, EMM mini map, foundry tactical combat, harvest map, Cyrodiil kill counter, lorebooks map, lost treasure map, a second different mini map, PVP ranks and skyshard hunter. But the ONLY addon currently active is undiscovered.

I would start by uninstalling (not just deactivating) all add-ons and re-installing the game.

Elekest wrote: »

Processor: AMD FX(tm)-6300 Six-Core Processor 3.52 GHz
4.00 GB RAM
1 TB Hard drive
64-bit Operating System, x64 based processor.
NVIDIA GeForce GT 630 graphic card

I've never had a good experience with an amd processor, even when they're new. The one you have is more than 5 years old... So it's obsolete. You're also running a very old low end card. Last you're playing on single channel memory. Which isn't a deal breaker but come on.

The problem you're having are related to your machine.

Elekest wrote: »

Thank you BOTH! That just reaffirms what my brother suggested when he said I need a better processor. Any recommendations for a good one that isn't pricey? Will I need to find one that will fit and be compatible with my rig?

Honestly, I'd scrap the whole rig 5 years of gaming is a long time. You need a newer mobo and socket. I recommend going with anything intel over amd regardless of price.

7th gen i3/i5 10xx nvidia gpu, 4x4 memory and a stick it all in the case you have.

Elekest wrote: »

Processor: AMD FX(tm)-6300 Six-Core Processor 3.52 GHz
4.00 GB RAM
1 TB Hard drive
64-bit Operating System, x64 based processor.
NVIDIA GeForce GT 630 graphic card

Holy crap...Upgrade that ram. You have a 64-bit system (4gb is the max addressable ram for a 32-bit system). Windows itself hogs at least 2GB. I'm running 16GB on my system with no issues...

Jollygoodusername wrote: »

About drivers though, especially Nvidia where they change architecture like every other week it seems, DO NOT UPGRADE YOUR DRIVERS IF the new drivers are aimed at new series GPU. You're likely getting BS bugs as unintended consequence of your current generation hardware. For instance, I'm using a 980Ti which is more akin to a Titan than the 980 but is still grouped with the 900 series. I had so many display errors after the 1000 series debut, I had to rollback to my beautifully working pre-1000 series driver.

I'm also only sharing this advice as I've spent over 10 years finding this out the hard way and have 0 experience in GPU driver coding. So, do whatever you want, it's your framerate.

I'm running 2 Nvidia 660GTX (in SLI) and have no issues with the most current drivers. (I use Geforce Experience to update drivers). If you manually update from the website, you may be inadvertently installing the wrong series drivers.

UPDATE:

Last night I lowered all graphics to medium and that helped somewhat. Still had random ping spikes and FPS drops but for the most part it was better.

I deleted my addons but couldn't figure out how to uninstall them completely. Right clicking on their folder wouldn't let me.

Even still many upgrades are needed. The first thing I will do when I have time and money is get a better processor but even that will have to wait a bit.

Elekest wrote: »

UPDATE:

Last night I lowered all graphics to medium and that helped somewhat. Still had random ping spikes and FPS drops but for the most part it was better.

I deleted my addons but couldn't figure out how to uninstall them completely. Right clicking on their folder wouldn't let me.

Even still many upgrades are needed. The first thing I will do when I have time and money is get a better processor but even that will have to wait a bit.

I had to make some graphics adjustments in Vvardenfell also. I tinkered with it a bit and found that leaving everything else as it was but just dropping the textures down to medium was good enough. Wasn't a surprise because I'd been pushing the envelope on that for a while now.

There could be actually hundreds of reasons for the problems you are encountering OP!

This is a bit of a long post but please read it as it may be of help in some small way.

If the problem is at the 'server side' then there is little you can do other than protest and ask for help directly from Zenimax. If your plea is falling on deaf ears as the saying goes then, sadly, there is little we here on the forums can do to help.

In the case of the problem being somewhere between your machine (home?) and the Zenimax server then you could try asking your service provider to;

1. Check your line - but that does not seem to be the issue
2. Check that they are not blocking ESO for some reason - again; unlikely to be the issue

You could try using 'traceroute' and posting the results to this thread for experienced users to take a look at. There is a description and instruction for 'traceroute' here.

If the issue is 'at your end' and you cannot figure it out (I'm experienced with and educated in 'Computing' yet I still occassionally miss things or make mistakes that make me blush) then maybe there are a few things you could post in this thread to help us help you;

1. Give us a run down of your system in general - we would be better placed to help if we knew your Operating System, amount of RAM (memory), CPU type (I think you gave brief detail already), GPU brand and model, hard drive or solid state drive info etc
2. If you can safely access and copy ESO report files - C:\Users\user name\Documents\Elder Scrolls Online\live errors or logs and post them here that may help
3. If you can safely access and use Directx (DxDiag) and use 'Save All Information' that could be a great way to show us your system (post the file here) and allow someone to offer help based on that file - some info on that here

Of course you could do a few things yourself and I'm sure you have;

1. Disable and uninstall all addons then check you have latest compatible versions before installing each individually - that is install addon and check it is not causing issue before installing next (repeat until done)
2. Check any antivirus or (importantly) firewall applications are NOT causing issue
3. If you feel comfortable doing so, unseat then re-seat memory, sound cards or grapics cards and check other connections (such as hard drive) - it's so easy to unseat something by accident when cleaning the inside of the PC
4. Silly as it sounds - double check any third party applications that prioritise gaming when online - including any that may be part of your router firmware (use extreme caution - we don't want any mishaps making things worse)

I know it sounds silly but I have recent experience of a hard drive virtually killing a game (online but not ESO). I did many checks on the PC and found no apparent error other than a possible hard drive failure. I then did a more detailed observation of the PC and still found no apparent error other than the now very suspect hard drive failure. I wiped the hard drive (nuked it with a DOS app), reinstalled windows, reset all drivers etc to newest. The error seemed to go away then come back with a vengence! I now have the hard drive as a paperweight on my desk. After installing a new (well newish - had only used for a month before putting into storage) hard drive there have been no issues! The machine in question belongs to my nephew and the problem was that 'everything' worked great except for when playing that one particular game that would black or blue screen after 10 to 60 minutes play. I suspected the hard drive (read / write errors etc) from the start but my nephew did not want to pay for a new one - lucky I had one spare!

However things go, I hope you can get the issue sorted as I know how frustrating or annoying these things can be. I've just noted some things that came to me as typing! Do what you can to inform us and I'm sure someone in this thread will try to help you.

Regards.

Elekest wrote: »

Processor: AMD FX(tm)-6300 Six-Core Processor 3.52 GHz
4.00 GB RAM
1 TB Hard drive
64-bit Operating System, x64 based processor.
NVIDIA GeForce GT 630 graphic card

Hmm! I'd have to check but I'm pretty sure that I have the same CPU in my secondary LINUX (formerly windows) rig. I cannot check right now as the machine is without a monitor and not setup for use just now. Anywho! The CPU should be, in plain terms, capable of running ESO.

Your GT630 should be mostly OK with ESO but it is on the lower end of Nvidia cards.

In short, you should be able to play ESO with your rig with the latest correct drivers but you may need to play on lower settings. I would start to consider upgrading soon for future gaming if you are able to do so.

Regards.




EDIT: Yeah! I know - I should fully read the thread before posting rather than skimming! That said, I could swear some of those older posts were not there a minute ago! I hope you can find a usable solution.

Edit: @leeshi - I agree! I still use the linux (FX6300 I'm 99% sure) machine for transcoding video that I want to keep from a proprietary satellite (it's all above board!) format to network / TV compatible files as it is wonderful (to a degree) at doing that job while I do something else productive like *cough* whittle away hours playing ESO *cough* on my main rig.