Paying, Not Playing

Elekest · June 2017

To get straight to the point, lag and server issues.

I've said it before, I'll say it again. I'm a sub, been a sub since day one. Orsinium broke the game and never got fixed. Tamriel Unlimited further broke the game (or maybe TU was before Orsinium (I can't remember)) and never got fixed. One Tamriel broke the game EVEN more (as I publically predicted it would given the history of the not so stable "mega server") and has still not been fixed. With each major update comes new major bugs and server performance issues that NEVER get fixed. Morrowind is no exception.

My rig isn't new, but it's not old by any means. I have guild mates who have older and lower end PC's than I do, yet many of them have little to no server, lag or FPS issues. I manually and routinely maintain my PC and yet some how, I always have issues with this game.

Tonight my issues reached an all time high. I was questing in Vivic City, simply exiting the Thieves Den when lag issues so severe completely froze my device and left me with a black screen. Nothing short of ten minutes later, the screen returned and I was at the login menu. I typed in my information and hit "Enter". Twenty (or more) unbearable minutes later, my screen once again went from blank to the login menu. I typed it all in and hit "Enter" then was immediately met with a pop up message that said I could not be logged in and that I should check my internet connection. So I did. My internet was/is fine. Nothing and I mean NOTHING is having issues but ESO.

Any normal day and I'd just shrug it off and do something else. Sure I'd be frustrated and disappointed, but just like in the past, the worst issues like tonight happen the very day my sub fee clears from my bank account. I paid today, but I did not play today.

I have never had issues this severe. Not even during the gosh awful "New Life Festival" where ZOS decided it was a BRILLIANT idea to cram every single mother loving player into one tiny little section of one zone to receive and complete quests. (That event, BTW, I never got to fully enjoy because the lag was too awful due to overly crowded zones).

None of my requests to ZOS about server issues have been resolved, heck they won't even talk to me about it. They've directed me to talk about it on the forums where their technicians will assist me. So I took to the forums. You can probably imagine where that got me. Nowhere. It got me nowhere. No apologies, no explanation not even so much as an acknowledgement.

So here I am, a paying costumer, ($60 for base initial game (more because I purchased the Imperial Edition), $15 a month for the past three years and three months, an additional $40 (was it $60?) for the Morrowind expansion upgrade, plus several random purchases of Crowns from the store) and yet, I can't play the game or even get an acknowledgement or explanation of my issues. So here I am, with this game I've dearly loved and enjoyed (and still do) wondering why I even still pay or play at all.

Paying. Not Playing.

kunquatb16_ESO · June 2017

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

lagrue · June 2017

It is genuinely funny how PS4 never has these problems. Maybe because we have 1 standardized experience instead of millions of people running unique rigs. I understand PC gaming is "superior" in many people's eyes - but these are the exact problems you get when some people run toasters and others run supercomputers - you guys don't all use the same hardware - naturally there's going to be some of your crowd that suffer... I have a hard time pinning it on the game or its servers, especially when in your own post you say you know other people on PC who don't experience it - the problem at the end of the day is likely sourced back to you, somehow (Atleast in part - severs work fine for other people).

I have a pretty decent PC but because of friends I got this game on my PS4. But I do know from personal experience that PC gaming is not nearly as reliable as console gaming simply for the fact that not all PCs are the same. Tales of Zeteria won't even run on my PC because my soundcard is too good... seriously... too good? Like wut...

I'm not saying lag never happens - it def. does, but usually at logical times like when 100s of people are in one area or you have 10 groups of people dueling beside the Belkarth Wayshrine, anniversary events and new content releases. Outside of those heavy burden times, there's never a lag issue in the last 3-4 years I've been playing. (I played since console launch).

This is just a result of the "Definitive" PC gaming experience. (Or maybe even internet, but I won't speculate about your connection because most people verdantly deny that's a possibility or take it with offense).

Jollygoodusername · June 2017

You've much more patience than I. Glad you're letting us know here, sometimes it feels like I'm the only one getting DC'd with my 110ms - 999ms random as hell latency.

kunquatb16_ESO · June 2017

lagrue wrote: »

It is genuinely funny how PS4 never has these problems. Maybe because we have 1 standardized experience instead of millions of people running unique rigs. I understand PC gaming is "superior" in many people's eyes - but these are the exact problems you get when some people run toasters and others run supercomputers - you guys don't all use the same hardware - naturally there's going to be some of your crowd that suffer... I have a hard time pinning it on the game or its servers, especially when in your own post you say you know other people on PC who don't experience it - the problem at the end of the day is likely sourced back to you, somehow (Atleast in part - severs work fine for other people).

I have a pretty decent PC but because of friends I got this game on my PS4. But I do know from personal experience that PC gaming is not nearly as reliable as console gaming simply for the fact that not all PCs are the same. Tales of Zeteria won't even run on my PC because my soundcard is too good... seriously... too good? Like wut...

I'm not saying lag never happens - it def. does, but usually at logical times like when 100s of people are in one area or you have 10 groups of people dueling beside the Belkarth Wayshrine, anniversary events and new content releases. Outside of those heavy burden times, there's never a lag issue in the last 3-4 years I've been playing. (I played since console launch).

This is just a result of the "Definitive" PC gaming experience. (Or maybe even internet, but I won't speculate about your connection because most people verdantly deny that's a possibility or take it with offense).

The problem with your reasoning is, people on PS4 and Xbox also suffer lag, drop out and random bugs. Just because you don't and are on a PS4, doesn't mean it's due to PC usage.

idk · June 2017

kunquatb16_ESO wrote: »

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

Yes, I would suggest asking for assistance. Given that OP has been around since 2013 I would guess he is in PC. While there are some bugs I experience on PC, it is far from broken. I can only expect the issue is more local for OP.

Many issues PC users experience playing the game are local.

notimetocare · June 2017

No issue on my PC or net (4yr old PC). It's user end ( most of it).
Few of my friends have more than occasional issues

Elekest · June 2017

Giles.floydub17_ESO wrote: »

kunquatb16_ESO wrote: »

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

Yes, I would suggest asking for assistance. Given that OP has been around since 2013 I would guess he is in PC. While there are some bugs I experience on PC, it is far from broken. I can only expect the issue is more local for OP.

Many issues PC users experience playing the game are local.

Who is OP? If my issues are "local", what does that mean and how can I fix it?

kunquatb16_ESO · June 2017

Giles.floydub17_ESO wrote: »

kunquatb16_ESO wrote: »

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

Yes, I would suggest asking for assistance. Given that OP has been around since 2013 I would guess he is in PC. While there are some bugs I experience on PC, it is far from broken. I can only expect the issue is more local for OP.

Many issues PC users experience playing the game are local.

Are you on Intel or AMD? Coz I think the issue is they don't support AMD, or test on it.

Elekest · June 2017

kunquatb16_ESO wrote: »

Giles.floydub17_ESO wrote: »

kunquatb16_ESO wrote: »

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

Yes, I would suggest asking for assistance. Given that OP has been around since 2013 I would guess he is in PC. While there are some bugs I experience on PC, it is far from broken. I can only expect the issue is more local for OP.

Many issues PC users experience playing the game are local.

Are you on Intel or AMD? Coz I think the issue is they don't support AMD, or test on it.

AMD. Six-core processor.

mb10 · June 2017

Personally I'm on Ps4 and everything seems fine except a lot of people in one screen in PVP which has never ever been fine

idk · June 2017

Elekest wrote: »

Giles.floydub17_ESO wrote: »

kunquatb16_ESO wrote: »

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

Yes, I would suggest asking for assistance. Given that OP has been around since 2013 I would guess he is in PC. While there are some bugs I experience on PC, it is far from broken. I can only expect the issue is more local for OP.

Many issues PC users experience playing the game are local.

Who is OP? If my issues are "local", what does that mean and how can I fix it?

OP is original poster (you who started the thread) or in some cases the Original Post.

Zos actually ahs some technical support and the client has a report the is generated. With some troubleshooting and that report they may be able to pinpoint the issue. It is the normal MO in a case such as yours.

With all the various aspects of PCs it is not a guarantee they will find the local issue, but very well worth giving it a try.

kunquatb16_ESO wrote: »

Giles.floydub17_ESO wrote: »

kunquatb16_ESO wrote: »

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

Yes, I would suggest asking for assistance. Given that OP has been around since 2013 I would guess he is in PC. While there are some bugs I experience on PC, it is far from broken. I can only expect the issue is more local for OP.

Many issues PC users experience playing the game are local.

Are you on Intel or AMD? Coz I think the issue is they don't support AMD, or test on it.

While AMD only has about 20% of the market share for CPUs in use, I would be surprised if Zos eliminated all support for their PCs.

I have come to understand AMD Dual Core CPUs no longer meet the minimum specs and this could be part of the issue OP is having, but this was a recent change, last month or two from what I understand. Technical support would consider this when they work on helping him.

Elekest · June 2017

Giles.floydub17_ESO wrote: »

Elekest wrote: »

Giles.floydub17_ESO wrote: »

kunquatb16_ESO wrote: »

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

Yes, I would suggest asking for assistance. Given that OP has been around since 2013 I would guess he is in PC. While there are some bugs I experience on PC, it is far from broken. I can only expect the issue is more local for OP.

Many issues PC users experience playing the game are local.

Who is OP? If my issues are "local", what does that mean and how can I fix it?

OP is original poster (you who started the thread) or in some cases the Original Post.

Zos actually ahs some technical support and the client has a report the is generated. With some troubleshooting and that report they may be able to pinpoint the issue. It is the normal MO in a case such as yours.

With all the various aspects of PCs it is not a guarantee they will find the local issue, but very well worth giving it a try.

kunquatb16_ESO wrote: »

Giles.floydub17_ESO wrote: »

kunquatb16_ESO wrote: »

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

Yes, I would suggest asking for assistance. Given that OP has been around since 2013 I would guess he is in PC. While there are some bugs I experience on PC, it is far from broken. I can only expect the issue is more local for OP.

Many issues PC users experience playing the game are local.

Are you on Intel or AMD? Coz I think the issue is they don't support AMD, or test on it.

While AMD only has about 20% of the market share for CPUs in use, I would be surprised if Zos eliminated all support for their PCs.

I have come to understand AMD Dual Core CPUs no longer meet the minimum specs and this could be part of the issue OP is having, but this was a recent change, last month or two from what I understand. Technical support would consider this when they work on helping him.

That is very helpful, thank you. I will try to contact support tomorrow but again, they have ignored/deflected me before. I don't have faith they'll be interested in helping me now.

kunquatb16_ESO · June 2017

Elekest wrote: »

Giles.floydub17_ESO wrote: »

Elekest wrote: »

Giles.floydub17_ESO wrote: »

kunquatb16_ESO wrote: »

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

Yes, I would suggest asking for assistance. Given that OP has been around since 2013 I would guess he is in PC. While there are some bugs I experience on PC, it is far from broken. I can only expect the issue is more local for OP.

Many issues PC users experience playing the game are local.

Who is OP? If my issues are "local", what does that mean and how can I fix it?

OP is original poster (you who started the thread) or in some cases the Original Post.

Zos actually ahs some technical support and the client has a report the is generated. With some troubleshooting and that report they may be able to pinpoint the issue. It is the normal MO in a case such as yours.

With all the various aspects of PCs it is not a guarantee they will find the local issue, but very well worth giving it a try.

kunquatb16_ESO wrote: »

Giles.floydub17_ESO wrote: »

kunquatb16_ESO wrote: »

My advice, unsub, submit ticket explaining you unsubbed and why, request help prior to resubbing, hope.

It didn't work for me, but maybe it'll start to if enough do it.

Yes, I would suggest asking for assistance. Given that OP has been around since 2013 I would guess he is in PC. While there are some bugs I experience on PC, it is far from broken. I can only expect the issue is more local for OP.

Many issues PC users experience playing the game are local.

Are you on Intel or AMD? Coz I think the issue is they don't support AMD, or test on it.

While AMD only has about 20% of the market share for CPUs in use, I would be surprised if Zos eliminated all support for their PCs.

I have come to understand AMD Dual Core CPUs no longer meet the minimum specs and this could be part of the issue OP is having, but this was a recent change, last month or two from what I understand. Technical support would consider this when they work on helping him.

That is very helpful, thank you. I will try to contact support tomorrow but again, they have ignored/deflected me before. I don't have faith they'll be interested in helping me now.

Good luck, you could post a thread here to update on your progress (remove names personal info first). That would give others a chance to help explain things too

lagrue · June 2017

kunquatb16_ESO wrote: »

lagrue wrote: »

It is genuinely funny how PS4 never has these problems. Maybe because we have 1 standardized experience instead of millions of people running unique rigs. I understand PC gaming is "superior" in many people's eyes - but these are the exact problems you get when some people run toasters and others run supercomputers - you guys don't all use the same hardware - naturally there's going to be some of your crowd that suffer... I have a hard time pinning it on the game or its servers, especially when in your own post you say you know other people on PC who don't experience it - the problem at the end of the day is likely sourced back to you, somehow (Atleast in part - severs work fine for other people).

I have a pretty decent PC but because of friends I got this game on my PS4. But I do know from personal experience that PC gaming is not nearly as reliable as console gaming simply for the fact that not all PCs are the same. Tales of Zeteria won't even run on my PC because my soundcard is too good... seriously... too good? Like wut...

I'm not saying lag never happens - it def. does, but usually at logical times like when 100s of people are in one area or you have 10 groups of people dueling beside the Belkarth Wayshrine, anniversary events and new content releases. Outside of those heavy burden times, there's never a lag issue in the last 3-4 years I've been playing. (I played since console launch).

This is just a result of the "Definitive" PC gaming experience. (Or maybe even internet, but I won't speculate about your connection because most people verdantly deny that's a possibility or take it with offense).

The problem with your reasoning is, people on PS4 and Xbox also suffer lag, drop out and random bugs. Just because you don't and are on a PS4, doesn't mean it's due to PC usage.

the people it happens to on consoles is because their connection is bad for whatever reason, either on their end, the ISP or their connection to the servers of PSN or XBL - the servers for games don't pick and choose to favour certain players - they either work or don't - anything else is on the user's end or the link in between.

kunquatb16_ESO · June 2017

lagrue wrote: »

kunquatb16_ESO wrote: »

lagrue wrote: »

It is genuinely funny how PS4 never has these problems. Maybe because we have 1 standardized experience instead of millions of people running unique rigs. I understand PC gaming is "superior" in many people's eyes - but these are the exact problems you get when some people run toasters and others run supercomputers - you guys don't all use the same hardware - naturally there's going to be some of your crowd that suffer... I have a hard time pinning it on the game or its servers, especially when in your own post you say you know other people on PC who don't experience it - the problem at the end of the day is likely sourced back to you, somehow (Atleast in part - severs work fine for other people).

I have a pretty decent PC but because of friends I got this game on my PS4. But I do know from personal experience that PC gaming is not nearly as reliable as console gaming simply for the fact that not all PCs are the same. Tales of Zeteria won't even run on my PC because my soundcard is too good... seriously... too good? Like wut...

I'm not saying lag never happens - it def. does, but usually at logical times like when 100s of people are in one area or you have 10 groups of people dueling beside the Belkarth Wayshrine, anniversary events and new content releases. Outside of those heavy burden times, there's never a lag issue in the last 3-4 years I've been playing. (I played since console launch).

This is just a result of the "Definitive" PC gaming experience. (Or maybe even internet, but I won't speculate about your connection because most people verdantly deny that's a possibility or take it with offense).

The problem with your reasoning is, people on PS4 and Xbox also suffer lag, drop out and random bugs. Just because you don't and are on a PS4, doesn't mean it's due to PC usage.

the people it happens to on consoles is because their connection is bad - the servers don't pick and choose to favour certain players - they either work or don't - anything else is on the user's end.

So the fact the the group-finder works for me must mean it's not bugged, and everyone having issues are inadvertently causing it themselves?

I disagree.

Jollygoodusername · June 2017

lagrue wrote: »

the people it happens to on consoles is because their connection is bad for whatever reason, either on their end, the ISP or their connection to the servers of PSN or XBL - the servers for games don't pick and choose to favour certain players - they either work or don't - anything else is on the user's end or the link in between.

I have the best rated ISP in my city, highest connection speed offered and still have abnormally ( in comparison to other MMO's and online genres ) high latency in ESO.

110ms average latency in game which isn't terrible but it's also not consistent in the slightest. Versus this example:

lagrue · June 2017

Jollygoodusername wrote: »

lagrue wrote: »

the people it happens to on consoles is because their connection is bad for whatever reason, either on their end, the ISP or their connection to the servers of PSN or XBL - the servers for games don't pick and choose to favour certain players - they either work or don't - anything else is on the user's end or the link in between.

I have the best rated ISP in my city, highest connection speed offered and still have abnormally ( in comparison to other MMO's and online genres ) high latency in ESO.

110ms average latency in game which isn't terrible but it's also not consistent in the slightest. Versus this example:

lol I have 40 MBPs so like 1/3 what you have and I play fine - the servers don't pick and choose. There are several factors in between you and the server. It may not be your ISP - it may be how you connect through Sony, XBL, or the game's client on PC - servers are servers - they don't pick and choose to be nicer to some people than others. Even your location can make all the difference. You can have brilliant internet in some crap shack town and still have poor connection to games. It's not a simple point A to point B connection.

I actually have a friend in the same city as you, and his internet is "better" than mine, yet the same happens to him - I don't know the exact reasoning why, but I doubt it's the servers.

kunquatb16_ESO wrote: »

lagrue wrote: »

kunquatb16_ESO wrote: »

lagrue wrote: »

It is genuinely funny how PS4 never has these problems. Maybe because we have 1 standardized experience instead of millions of people running unique rigs. I understand PC gaming is "superior" in many people's eyes - but these are the exact problems you get when some people run toasters and others run supercomputers - you guys don't all use the same hardware - naturally there's going to be some of your crowd that suffer... I have a hard time pinning it on the game or its servers, especially when in your own post you say you know other people on PC who don't experience it - the problem at the end of the day is likely sourced back to you, somehow (Atleast in part - severs work fine for other people).

I have a pretty decent PC but because of friends I got this game on my PS4. But I do know from personal experience that PC gaming is not nearly as reliable as console gaming simply for the fact that not all PCs are the same. Tales of Zeteria won't even run on my PC because my soundcard is too good... seriously... too good? Like wut...

I'm not saying lag never happens - it def. does, but usually at logical times like when 100s of people are in one area or you have 10 groups of people dueling beside the Belkarth Wayshrine, anniversary events and new content releases. Outside of those heavy burden times, there's never a lag issue in the last 3-4 years I've been playing. (I played since console launch).

This is just a result of the "Definitive" PC gaming experience. (Or maybe even internet, but I won't speculate about your connection because most people verdantly deny that's a possibility or take it with offense).

The problem with your reasoning is, people on PS4 and Xbox also suffer lag, drop out and random bugs. Just because you don't and are on a PS4, doesn't mean it's due to PC usage.

the people it happens to on consoles is because their connection is bad - the servers don't pick and choose to favour certain players - they either work or don't - anything else is on the user's end.

So the fact the the group-finder works for me must mean it's not bugged, and everyone having issues are inadvertently causing it themselves?

I disagree.

completely off topic, this isn't about the group finder (and most of the time people complaining about group finder play DPS - go figure...)

kunquatb16_ESO · June 2017

lagrue wrote: »

Jollygoodusername wrote: »

lagrue wrote: »

the people it happens to on consoles is because their connection is bad for whatever reason, either on their end, the ISP or their connection to the servers of PSN or XBL - the servers for games don't pick and choose to favour certain players - they either work or don't - anything else is on the user's end or the link in between.

I have the best rated ISP in my city, highest connection speed offered and still have abnormally ( in comparison to other MMO's and online genres ) high latency in ESO.

110ms average latency in game which isn't terrible but it's also not consistent in the slightest. Versus this example:

lol I have 40 MBPs so like 1/3 what you have and I play fine - the servers don't pick and choose. There are several factors in between you and the server. It may not be your ISP - it may be how you connect through Sony, XBL, or the game's client on PC - servers are servers - they don't pick and choose to be nicer to some people than others. Even your location can make all the difference. You can have brilliant internet in some crap shack town and still have poor connection to games. It's not a simple point A to point B connection.

I actually have a friend in the same city as you, and his internet is "better" than mine, yet the same happens to him - I don't know the exact reasoning why, but I doubt it's the servers.

kunquatb16_ESO wrote: »

lagrue wrote: »

kunquatb16_ESO wrote: »

lagrue wrote: »

It is genuinely funny how PS4 never has these problems. Maybe because we have 1 standardized experience instead of millions of people running unique rigs. I understand PC gaming is "superior" in many people's eyes - but these are the exact problems you get when some people run toasters and others run supercomputers - you guys don't all use the same hardware - naturally there's going to be some of your crowd that suffer... I have a hard time pinning it on the game or its servers, especially when in your own post you say you know other people on PC who don't experience it - the problem at the end of the day is likely sourced back to you, somehow (Atleast in part - severs work fine for other people).

I have a pretty decent PC but because of friends I got this game on my PS4. But I do know from personal experience that PC gaming is not nearly as reliable as console gaming simply for the fact that not all PCs are the same. Tales of Zeteria won't even run on my PC because my soundcard is too good... seriously... too good? Like wut...

I'm not saying lag never happens - it def. does, but usually at logical times like when 100s of people are in one area or you have 10 groups of people dueling beside the Belkarth Wayshrine, anniversary events and new content releases. Outside of those heavy burden times, there's never a lag issue in the last 3-4 years I've been playing. (I played since console launch).

This is just a result of the "Definitive" PC gaming experience. (Or maybe even internet, but I won't speculate about your connection because most people verdantly deny that's a possibility or take it with offense).

The problem with your reasoning is, people on PS4 and Xbox also suffer lag, drop out and random bugs. Just because you don't and are on a PS4, doesn't mean it's due to PC usage.

the people it happens to on consoles is because their connection is bad - the servers don't pick and choose to favour certain players - they either work or don't - anything else is on the user's end.

So the fact the the group-finder works for me must mean it's not bugged, and everyone having issues are inadvertently causing it themselves?

I disagree.

completely off topic, this isn't about the group finder (and most of the time people complaining about group finder play DPS - go figure...)

It's a server issue too, just like this is a server issue. Servers don't "pick and choose" however, code is not 100% reliable. This is why programs can crash sometimes, but not all the time. In my case, the GF working is likely due to an interaction between the code and my client that is a rarer code condition, whereas others are encountering the more common bugged condition.

Servers can't pick and choose, but they can be inconsistent, and the issue can just as easily be server side.

Haenk · June 2017

First, try to disable addons. No, really. I was lagging as well, and by lagging I mean FPS down to zero, stuttering and so on. I reduced particles, view distance etc. pp. Nothing helped. (16GB RAM, AMD 8-core 8120, RX480 8GB, SSD)
The outdated minimap addon was responsible for it. I switched to a newer, supported, minimap and everything is fine now.

Second, playing on WLAN might be a bad idea. Ever so often, the link is too weak to be reliable - and lots of other WLAN networks interfere. Wired Ethernet is the way to go.

Third, routing issues beyond your powers do happen. Mostly due monetary issues, some providers have bad peering with other networks. (When ESO started in Europe, their datacenter had bad peering as well, leading to serious network performance issues for the players.) You need to do some traceroutes to check this out.

witchdoctor · June 2017

OP,

Do you have any 'game prioritising' 'latency improving' programs installed?

Specifically, ASUS's Republic of Gamers GameFirst? Or anything similar?

https://rog.asus.com/technology/rog-motherboard-innovations/rog-gamefirst-intel-gigabit-ethernet/

I had this program installed on my PC. I didn't even use it! and it messed up my latency and connection to ESO. My connection was so shoddy I was actually getting fragged as using a speed hack! I was doing a dance with CS every other week as to why I was getting toons locked.

It took some back-and-forth with them but in my experience the CS folks were great. They were forthcoming with me as to what they were seeing on their end to help figure out what was going wrong.

So, perhaps you need to look at what other programs are running. Keep in mind, I had that software installed while I was still playing SWTOR with no issue. Same PC, same ISP, all the same; yet, new game and all of a sudden I had issues.

There has to be *something* causing your problem. It isn't voodoo, but it may take some investigation. Software, drivers, there is something causing it.

drakhan2002_ESO · June 2017

Elekest wrote: »

So here I am, with this game I've dearly loved and enjoyed (and still do) wondering why I even still pay or play at all.

Paying. Not Playing.

I understand; your best bet might be to move on. It's clear based on your post you are struggling. If you think that your complaints will have any affect on whether the game performs any better, I have bad news for you...

Great, you love the game. But yet you wonder if you should continue to play? And you made a post about it. Seems pretty clear you should go try a different game for a while...because the only thing you're doing to yourself is creating stress...which will lead to you not loving the game.

If you still don't want to quit...then suffer in silence as posting here will do no good change the game from ZOS. (I get it, it makes you feel better to let the world know how you're feeling).

Uviryth · June 2017

lagrue wrote: »

This is just a result of the "Definitive" PC gaming experience.

Yeah but whats the alternative? Play on console? I´d rather stick a fork up my urethra, hurts less....

taiji2078 · June 2017

You need to better check your PC, fully reinstall your Windows 10 (if you're on another SO, just go to Win 10. after the last update it's very good for gaming).
I play this game on my 2012 PC. It works perfectly. I'm using vertical sync because I don't want to overload my CPU. I'm having 16 GB of ram tho and the game is installed on a SSD hdd for obvious reasons.

I'm also playing this on my laptop, bought last year, medium specifications - I paid 800 euro for it - not a gaming laptop by any means. With medium settings I still have 60 fps in most zones, I repeat, VSync is disabled. This is a must on most PC's.

I had to manually set my router with wifi analyzer because my wifi was slow. Multiple wifi modems / routers on the same channel are lowering your connection speed a lot. If you can, use cable lan by any means.

Merlin13KAGL · June 2017

Sounds like Hard Drive (old, lack of space, or dire need of defrag), memory (not enough, needs reseated (while power is off), or heat/dust inside. Possible GPU issue (again, try reseating)

You indicate you regularly maintain your PC, but that means different things to different people.

What all does that entail for you?

The 'black screen' issue sounds like it' more likely client side.

Haenk wrote: »

Second, playing on WLAN might be a bad idea. Ever so often, the link is too weak to be reliable - and lots of other WLAN networks interfere. Wired Ethernet is the way to go.

Wifi has come a long way, and unless you're in an apartment complex or near a commercial area, the odds of your signal being too weak is highly unlikely.

Most wifi is minimum 54Mbps. If you're losing 90% of your traffic, you're still effectively 5Mbps, which is more than sufficient to play this game.

You can test the ping to the wireless router easily enough. Odds are better than not, it's not the issue

Elekest · June 2017

Haenk wrote: »

First, try to disable addons. No, really. I was lagging as well, and by lagging I mean FPS down to zero, stuttering and so on. I reduced particles, view distance etc. pp. Nothing helped. (16GB RAM, AMD 8-core 8120, RX480 8GB, SSD)
The outdated minimap addon was responsible for it. I switched to a newer, supported, minimap and everything is fine now.

Second, playing on WLAN might be a bad idea. Ever so often, the link is too weak to be reliable - and lots of other WLAN networks interfere. Wired Ethernet is the way to go.

Third, routing issues beyond your powers do happen. Mostly due monetary issues, some providers have bad peering with other networks. (When ESO started in Europe, their datacenter had bad peering as well, leading to serious network performance issues for the players.) You need to do some traceroutes to check this out.

I have tried disabling ALL addons, especially the outdated mini maps cause I also noticed how much they negatively affected performance. I have also reduced visual settings literally as low as they can go and saw zero results as well.

What is WLAN? Wired Lan? I don't play on wifi. I play on my GPU, not laptop (laptop was stolen last year) and am directly connected to the modem/router via ethernet cable.

witchdoctor wrote: »

OP,

Do you have any 'game prioritising' 'latency improving' programs installed?

Specifically, ASUS's Republic of Gamers GameFirst? Or anything similar?

https://rog.asus.com/technology/rog-motherboard-innovations/rog-gamefirst-intel-gigabit-ethernet/

I had this program installed on my PC. I didn't even use it! and it messed up my latency and connection to ESO. My connection was so shoddy I was actually getting fragged as using a speed hack! I was doing a dance with CS every other week as to why I was getting toons locked.

It took some back-and-forth with them but in my experience the CS folks were great. They were forthcoming with me as to what they were seeing on their end to help figure out what was going wrong.

So, perhaps you need to look at what other programs are running. Keep in mind, I had that software installed while I was still playing SWTOR with no issue. Same PC, same ISP, all the same; yet, new game and all of a sudden I had issues.

There has to be *something* causing your problem. It isn't voodoo, but it may take some investigation. Software, drivers, there is something causing it.

There are only two things remotely similar to what you described that I have, but I don't even really think they're that similar. One is GForce gaming for my graphic card my brother put in for me. The other is Logitech for my keyboard. Other than that, as I've checked my PC while running ESO, nothing else really seems to be running.

Also, since you've had plenty of experience with CS regarding ESO, what is the best way to reach them? Phone? Email?

Elekest · June 2017

taiji2078 wrote: »

You need to better check your PC, fully reinstall your Windows 10 (if you're on another SO, just go to Win 10. after the last update it's very good for gaming).
I play this game on my 2012 PC. It works perfectly. I'm using vertical sync because I don't want to overload my CPU. I'm having 16 GB of ram tho and the game is installed on a SSD hdd for obvious reasons.

I'm also playing this on my laptop, bought last year, medium specifications - I paid 800 euro for it - not a gaming laptop by any means. With medium settings I still have 60 fps in most zones, I repeat, VSync is disabled. This is a must on most PC's.

I had to manually set my router with wifi analyzer because my wifi was slow. Multiple wifi modems / routers on the same channel are lowering your connection speed a lot. If you can, use cable lan by any means.

So you do or do NOT use vertical syncing in game? Just to clarify because the first line you said "I'm using" it then later said it's "disabled". I assume you mean you do not use it. I will check my settings and turn it off if it is on.

Merlin13KAGL wrote: »

Sounds like Hard Drive (old, lack of space, or dire need of defrag), memory (not enough, needs reseated (while power is off), or heat/dust inside. Possible GPU issue (again, try reseating)

You indicate you regularly maintain your PC, but that means different things to different people.

What all does that entail for you?

The 'black screen' issue sounds like it' more likely client side.

Manually maintaining meaning I check regularly that the system has been routinely performing defragments (however, I somehow can't manually tell it to or see or change the schedule for the defrag), manually clean up the disc, and yes, I open it up and blow it out to clean it of dust.

Megabear · June 2017

Unsubbing is really the most effective way to protest. Enough people do it and devs will notice.

Invincible · June 2017

I find server stability and framerate consistency to be top notch. I'll give it to them on this one.

I had a lot of problems when I used to play on a crappy rig and know people who still do but since upgrading to a mid-range machine I haven't had a DC in 3 months + and framerate is a solid 60 even with 30 people on top of a dolmen.

ShedsHisTail · June 2017

How about tossing up some hardware specs so we can see what we're talking about here?

I mean, the game clearly isn't "broken" for everyone, so the issue lies somewhere in your machine, whether that be a software conflict or incompatible hardware or whatever. This is a problem specific to you, so a general protest to ZOS isn't going to help.

However, us folks here in community who might know some things might be able to help you; but we'd need to know what we're dealing with before we can even start. You say you perform routine maintenance, so I'm sure a quick DxDiag isn't too complicated.

Edit: Also; have you tried running the repair function, or whatever, from the launcher? You could have corrupted files or something. Maybe a re-install? Admittedly, I didn't read your entire write up because I was looking for system specs, and didn't see them, so I knew there was little I could do.

PlagueSD · June 2017

You stated you maintain your PC. When was the last time you updated your video drivers?? If you haven't updated them in a while, that's probably the culprit. Also, along with disabling addons, you may want to do a "repair" of the game. This will most likely take a while, so start it, and go eat dinner.

If all else fails, uninstall and reinstall the game. You won't lose anything (well maybe custom keybinds) but your characters are stored on the server and won't be affected.