While providing atleast 1 free character slot when releasing a new class is the Industry norm, ZOS and Bethesda decided long ago they were far too good for industry norms and best practices.
You should consider by now that anything extra is going to cost money. This is a long term game, and they need a constant flow of revenue.
I agree.
And for this very reason, I think that not giving free character slots to play the new class it is a bad marketing strategy, because it's pissing off mostly the people that are granting that constant flow of revenue to Zenimax: old and loyal customers, ESO+ subscribers, that likely already have all characther slots filled.
In defense of OP (if I am understanding correctly), he/she is not arguing that it was not addressed from the announcement, but that it is wrong not to offer a complimentary character to slot to play the new content ie the warden without either deleting content already purchased (10 character slots) or paying more than the Morrowind cost.
lordrichter wrote: »You should consider by now that anything extra is going to cost money. This is a long term game, and they need a constant flow of revenue.
I agree.
And for this very reason, I think that not giving free character slots to play the new class it is a bad marketing strategy, because it's pissing off mostly the people that are granting that constant flow of revenue to Zenimax: old and loyal customers, ESO+ subscribers, that likely already have all characther slots filled.
I think most active accounts that support the game have fewer than 8 characters. If we could see the demographics data, we would probably be quite surprised at how many accounts have at least one open free slot. From a practical stand point, if the majority of players in the game have not even used 8 slots, giving them more is going to be a waste.
People who are at 8 slots and have purchased additional slots have proven that they will buy slots. Once you start down that path, you have said that it is fine to be on that path. While they might appreciate a free slot, they are the customer that will buy slots, anyway.
The sufferers are the people who are at exactly 8 slots filled, and are not willing to buy more slots. If we could see the demographics, we would probably see a very small number of people. I am in this boat, but I don't think I am even close to being in a lot of company.
So, in the first case, we have supporters of the game who have extra slots, so they really don't need another. In the second case, we have supporters of the game who have purchased additional slots, and so they are fine with doing it again, on some level. It is only the latter case, which I think it a tiny number of people, who fit your comment.
While the extra free slot would be nice, I can certainly see where it might not make as much sense as people think. Not a popular stance to take, I know.
Kyle1983b14_ESO wrote: »Except for the 2x bank space which luckily they gave us free included in ESO+
lordrichter wrote: »
I think most active accounts that support the game have fewer than 8 characters.
lordrichter wrote: »If we could see the demographics data, we would probably be quite surprised at how many accounts have at least one open free slot. From a practical stand point, if the majority of players in the game have not even used 8 slots, giving them more is going to be a waste.
lordrichter wrote: »People who are at 8 slots and have purchased additional slots have proven that they will buy slots. Once you start down that path, you have said that it is fine to be on that path. While they might appreciate a free slot, they are the customer that will buy slots, anyway.
lordrichter wrote: »The sufferers are the people who are at exactly 8 slots filled, and are not willing to buy more slots. If we could see the demographics, we would probably see a very small number of people. I am in this boat, but I don't think I am even close to being in a lot of company.
lordrichter wrote: »In the second case, we have supporters of the game who have purchased additional slots, and so they are fine with doing it again, on some level.
S1ipperyJim wrote: »Since ZOS was offering the new DLC for such a cheap price, it makes sense that they couldn't afford to offer free character slots for the new character and still pay the lease for their poor underfunded studio.
The post was sarcastic - and the minimum official price of Morrowind was $40 for the basic digital upgrade. It was even cheaper on GMG.Akevoriath wrote: »S1ipperyJim wrote: »Since ZOS was offering the new DLC for such a cheap price, it makes sense that they couldn't afford to offer free character slots for the new character and still pay the lease for their poor underfunded studio.
Cheap? CHEAP?!?! Really? You are joking.... right? The minimum price was $60. For an MMO expansion that is INCREDIBLY expensive.
While they specifically stated that they'd only be expanding the maximum amount of slots (going from 12 to 14) and mentioned nothing about free ones whatsoever, I do agree with you that the result of not adding free slots is crippling experienced players with a full character list. They either have to fork over cash or delete a character they've invested in, to be able to play their new expansion.
It would have been nice of ZOS to add a free slot, or two.. Very nice indeed. But things don't tend to work that way in most businesses, as charity is a rare occurrence when you can just as easily make money off whatever you're releasing.
The post was sarcastic - and the minimum official price of Morrowind was $40 for the basic digital upgrade. It was even cheaper on GMG.Akevoriath wrote: »S1ipperyJim wrote: »Since ZOS was offering the new DLC for such a cheap price, it makes sense that they couldn't afford to offer free character slots for the new character and still pay the lease for their poor underfunded studio.
Cheap? CHEAP?!?! Really? You are joking.... right? The minimum price was $60. For an MMO expansion that is INCREDIBLY expensive.
Bravesteel wrote: »No one is forcing you to keep your characters. No one is forcing you to play the Warden. No one is forcing you to buy character slots. It's not an industry standard to give away a free character slot when a new class comes out, give me a break. I can understand your frustration at not wanting to delete a character, buy a character slot, or just NOT play the Warden class, but this is a non-issue.
lordrichter wrote: »
I think most active accounts that support the game have fewer than 8 characters.
I think not. Most of the people I know in my guild, long-term eso players that are playing since the beta, they all have all slots filled. Simply because even if they do not play on 8 alts, they have some alt just to keep stuff (sets and / or other stuff) that you cannot store in your bank because you don't have enough space. May be we have different friends.lordrichter wrote: »If we could see the demographics data, we would probably be quite surprised at how many accounts have at least one open free slot. From a practical stand point, if the majority of players in the game have not even used 8 slots, giving them more is going to be a waste.
No, it's not.
4 classes = 8 slots (1 mag 1 stam for every class).This is how the game was designed and given to customers at launch date.
5 classes should lead to 10 slot. Simple as that. It's just logic.
As a matter of fact, look at what they did: they increased the number of purchasable slots by 2, from 12 to 14. 2 additional slots, 1 for a MagWarden 1 for a StamWarden. It's just logical, they are following the way the game was designed. But this time they decided that buying Morrowind was not enough. We also have to buy the additional slots with crown.lordrichter wrote: »People who are at 8 slots and have purchased additional slots have proven that they will buy slots. Once you start down that path, you have said that it is fine to be on that path. While they might appreciate a free slot, they are the customer that will buy slots, anyway.
Only until they are not pissed enough.lordrichter wrote: »The sufferers are the people who are at exactly 8 slots filled, and are not willing to buy more slots. If we could see the demographics, we would probably see a very small number of people. I am in this boat, but I don't think I am even close to being in a lot of company.
well, mate, I can say for sure that you are in company with me, and with a lot of my guildmates.lordrichter wrote: »In the second case, we have supporters of the game who have purchased additional slots, and so they are fine with doing it again, on some level.
I repeat myself: only until they are not pissed enough.
It's not that I don't have crowns. I pay ESO+ so crowns are not a problem. I can buy for sure the 2 additional slots. It's the idea of being treated this way. Paying a game and having to pay again just to use the new class. I feel it is not fair. It's not a practical issue, there's a principle involved. I don't like, as a paying customer, to be treated this way.
Pissing your customers is never a good idea. They will follow you until a certain point, because as every MMO gamers they are addicted. But when they hit the breakpoint, there is no turnback.
S1ipperyJim wrote: »Giles.floydub17_ESO wrote: »I do not find a need to read the OP since the title is so far off base it is absurd.
I did see a claim that Zos is "so greedy" when I skimmed through the first few sentenced. I wonder why we are not concerned about the equal greed most of our employers demonstrate. That greed that puts a room over our head, food on the table and pays for us to play this game.
Odd how greed works in the manner OP describes it.
It seems this may surprise you; but most successful businesses, even those not bound by industry codes of practice or specific legislation related to their business, work hard and make sure that they follow ethical business practices that give their customers value for money.
Customers are not stupid and will stop using your goods and or services if you are found to be unethical or misleading and offer poor value for money compared with competitors offering a similar product or service. Employees are also not so greedy as to feel good about ripping off customers and like to work for companies which provide a product or service they can be proud of.
mikeabboudb14_ESO wrote: »Here is an idea, delete a toon, best of all its free.
lordrichter wrote: »I define active as logging in at least once every 30 days, and playing the game. These players are likely to be ESO Plus or buy Crowns on a regular basis.
lordrichter wrote: »I define active as logging in at least once every 30 days, and playing the game. These players are likely to be ESO Plus or buy Crowns on a regular basis.
A person that logs once every 30 days is likely to be ESO Plus subscriber? Meaning that he is paying 10 bucks each month just to login one or two times?
No offense, pal... on which planet do you live?
lordrichter wrote: »lordrichter wrote: »I define active as logging in at least once every 30 days, and playing the game. These players are likely to be ESO Plus or buy Crowns on a regular basis.
A person that logs once every 30 days is likely to be ESO Plus subscriber? Meaning that he is paying 10 bucks each month just to login one or two times?
No offense, pal... on which planet do you live?
I define active as logging in at least once every 30 days, and playing the game. Includes the possibility that they log in more frequently, but not the possibility that they log in less frequently.
These player are likely to be ESO Plus or buy Crowns on a regular basis. Likely, as in having a high probability of occurring or being true, but not guaranteed, they pay for ESO Plus or buy Crowns regularly. That means that they can do ESO Plus, or they can buy Crowns, or they can do both.
Giles.floydub17_ESO wrote: »lordrichter wrote: »lordrichter wrote: »I define active as logging in at least once every 30 days, and playing the game. These players are likely to be ESO Plus or buy Crowns on a regular basis.
A person that logs once every 30 days is likely to be ESO Plus subscriber? Meaning that he is paying 10 bucks each month just to login one or two times?
No offense, pal... on which planet do you live?
I define active as logging in at least once every 30 days, and playing the game. Includes the possibility that they log in more frequently, but not the possibility that they log in less frequently.
These player are likely to be ESO Plus or buy Crowns on a regular basis. Likely, as in having a high probability of occurring or being true, but not guaranteed, they pay for ESO Plus or buy Crowns regularly. That means that they can do ESO Plus, or they can buy Crowns, or they can do both.
A person only logging in once or twice a month is most likely not a subscriber and has little reason to buy crowns.
That's the definition of a most casual player and the smallest source of revenue Zos would have. Some may subscribe or have bought some crowns but that's the exception rather than the rule for this group.
Maybe we can call the an active uber casual.
lordrichter wrote: »Giles.floydub17_ESO wrote: »lordrichter wrote: »lordrichter wrote: »I define active as logging in at least once every 30 days, and playing the game. These players are likely to be ESO Plus or buy Crowns on a regular basis.
A person that logs once every 30 days is likely to be ESO Plus subscriber? Meaning that he is paying 10 bucks each month just to login one or two times?
No offense, pal... on which planet do you live?
I define active as logging in at least once every 30 days, and playing the game. Includes the possibility that they log in more frequently, but not the possibility that they log in less frequently.
These player are likely to be ESO Plus or buy Crowns on a regular basis. Likely, as in having a high probability of occurring or being true, but not guaranteed, they pay for ESO Plus or buy Crowns regularly. That means that they can do ESO Plus, or they can buy Crowns, or they can do both.
A person only logging in once or twice a month is most likely not a subscriber and has little reason to buy crowns.
That's the definition of a most casual player and the smallest source of revenue Zos would have. Some may subscribe or have bought some crowns but that's the exception rather than the rule for this group.
Maybe we can call the an active uber casual.
I beg to disagree, obviously, but you probably already expected that.