Race Change - Made a mistake

Personofsecrets · May 2017

Kiralyn2000 wrote: »

re: "bad customer service"

If it were a case of "oops, I clicked the wrong button", I could see a case for this. But the OP says they "recently" made the change, but only reconsidered after seeing patch notes/comments about the upcoming rebalance.

That doesn't sound like a mistake, and it doesn't sound like he asked for the "fix" right away. "Sorry, I decided that I didn't like it after all" isn't a strong justification for asking something be changed.

Titans of consumer sales, such as Walmart and Amazon have extremely liberal return policy. If the biggest businesses can do it and if it is good for the player, then us players are smart to want ZOS to follow suit.

DMuehlhausen · May 2017

Bonzodog01 wrote: »

Is the min/max perspective that important?

The differences of using a non-optimal class are only 1-2%.

In fact, just because I have always wanted, and well, screw meta, I am building a Magicka Templar Orc. She is so far surprisingly good. Her Health bonuses make her stronger than your average Magicka Templar.

All in all, racial passives make very little overall difference to a character.

To answer you first question...yes it is to some people. I've had people kicked from vet Dungeons because they were a Nord Sorc or an Argonian anything. It's really stupid.

cmetzger93 · May 2017

This is the very reason class change will never become a thing unfortunately. People would change and want to go back when they get nerfed and expect it to be free.

DMuehlhausen · May 2017

Smolt wrote: »

Well played, you win the ZoS forums for the day

Osteos · May 2017

It never hurts to ask nicely. Go for it. Explain your situation thoroughly. Worst that can happen is them saying no.

Violynne · May 2017

Magdalina wrote: »

Now I have 0 previous MMO experience but...10% isn't huge?

No, I don't believe it's huge. Even with your 40k magicka draw of 10% for a total of 44k, this isn't a significant change overall.

I play a Bosmer who has over 40k base stamina. My passive gives me a 21% regen (which I'll round down) for around 8k regen per 2 seconds. At least, that's how I should "see" it in game.

I never see this. The most expensive skill I cast costs me 2800k (cast reduction glyphs). Even if I fire this off twice within 2 seconds, that's only 5.6k. Clearly I should have infinite stamina.

I don't. Neither do magSorcs with 40k+ magicka.

Either the 10% is based on the attribute stamina pool (which I think is about 32k without buffs?), giving me only 3.2k or the game's math is broken.

There are several videos on YT you can check out to see how this "10%" translates in terms of damage. It's not as huge as some make it out to be.

alexkdd99 · May 2017

DMuehlhausen wrote: »

Graydon wrote: »

How much is the race change? Just buy another. I can't imagine it's over $20-$25 is it?

I believe it's 3000 crowns? So year around 20$.

It's nothing would or should do. You wanted to make the change, you paid for it, you know don't like the results. It's not their fault.

What you should have done was create a new toon (if you have a slot) made it reguard. Done Dolmen groups to get to 50 in a very short time. Put in your CP, and given your gear from your Argonian over to this toon and tested. If you didn't like delete the character.

There is more than just getting to 50. Also it is their fault that he no longer wants to be redguard seeing how they nerfed it like they did.

Had it not been for Zos actions he would be fine with his purchase.

This does not mean they have to our will revert it. But it is their fault that he doesn't like the result.

In the end op it doesn't hurt to ask. You may get lucky and get a good customer service rep.

mtwiggz · May 2017

Bonzodog01 wrote: »

Is the min/max perspective that important?

The differences of using a non-optimal class are only 1-2%.

In fact, just because I have always wanted, and well, screw meta, I am building a Magicka Templar Orc. She is so far surprisingly good. Her Health bonuses make her stronger than your average Magicka Templar.

All in all, racial passives make very little overall difference to a character.

With all of the sustain changes next patch this simply is not true anymore. The difference between optimal and non-optimal races is far beyond 1-2% on PTS as it stands currently.

Blacksmoke · May 2017

And ZoS would revert this back because....?

Queo · May 2017

Blacksmoke wrote: »

And ZoS would revert this back because....?

to be nice. from time to time big companies does this, cause its goodwill. Never hurts to ask as long as you dont get butt hurt if they say no.

raasdal · May 2017

Bonzodog01 wrote: »

Is the min/max perspective that important?

The differences of using a non-optimal class are only 1-2%.

In fact, just because I have always wanted, and well, screw meta, I am building a Magicka Templar Orc. She is so far surprisingly good. Her Health bonuses make her stronger than your average Magicka Templar.

All in all, racial passives make very little overall difference to a character.

This is so funny. That is basically like saying Set Items are irrelevant and not that important.

If you light attack your way through the content, sure, have fun with the Orc Templar. But if you actually want to create a competitive build, you need the best race for it. Almost every single racial passive is as powerful as a 5 piece bonus on a set item.

Also, the math is just wrong. 1-2%? Are you kidding me? For a MagDK Dunmer litterallt has a direct 7%damage increase. 7% from ONE passive!

Benn G x · May 2017

More chance of getting blood from a stone

itehache · May 2017

Next time, instead of paying for a race change, just log into the PTS and test it there.

Every time I want to try something I log in there, test whatever, and if I like the results I will change it on live server.

However you changed the race because you wanted to and even if you don't like the future changes I do not think Zos will revert your race.

starkerealm · May 2017

Bonzodog01 wrote: »

Is the min/max perspective that important?

No. It's really not. I have way too many Bretons because I think they look cute, not because of their stats.

starkerealm · May 2017

Queo wrote: »

drakhan2002_ESO wrote: »

Queo wrote: »

drakhan2002_ESO wrote: »

Queo wrote: »

To the OP, good luck you should have never left the master race in the first place...

According to lore, the Argonian's were the slave race and the High Elves the master race...

Only because the Hist wanted it. It was probably to toughen us up to thrive for future crises (we whooped the Mehrunes Dagon) and it was a lesson we had to learn.

I thought the Hist was a "large Argonian dung heap"...

you know how many time I've wanted to kill that Nord -.- cant though...

Used to be able to though. He was a valid target for about 20 minutes after the Justice system dropped. Back when we could kill the bards, and Tamriel became a much less obnoxious place for a moment.

starkerealm · May 2017

DMuehlhausen wrote: »

Bonzodog01 wrote: »

Is the min/max perspective that important?

The differences of using a non-optimal class are only 1-2%.

In fact, just because I have always wanted, and well, screw meta, I am building a Magicka Templar Orc. She is so far surprisingly good. Her Health bonuses make her stronger than your average Magicka Templar.

All in all, racial passives make very little overall difference to a character.

To answer you first question...yes it is to some people. I've had people kicked from vet Dungeons because they were a Nord Sorc or an Argonian anything. It's really stupid.

Yeah, you earn an agree for the, "it's really stupid." Because it is. An off spec racial choice used to be one of the better ways to shore up weaknesses on your characters. To say nothing of the part where Argonians are probably one of the best tanking races in the game. But, that doesn't stop idiots from going, "buh-buh-Deletia said it was trash, so I n-n-need to kick you or I'll never f-fin-finish a duh-dungeon." As they kick Argonian tanks, or Khajiit stam builds, or every nightblade they see.

emilyhyoyeon · May 2017

if OP made the change after the Morrowind changes were announced, the devs owe them nothing, especially if the OP didn't intend to switch back right after testing the numbers

subtlezeroub17_ESO · May 2017

Violynne wrote: »

subtlezeroub17_ESO wrote: »

Some races legit have a nine to ten percent advantage to their resources. That's...HUGE on an mmo and tbh really shouldn't exist in the first place.

10% is not "huge" in any capacity, let alone MMO calculations.

10% is, in fact, "huge" . To the casual eye, okay you're right it's no big deal. A lack of a 10% boost will still net you a passable build. Matter fact, a bow/bow build is technically passing. However, to the semi competitive eye, that 10% can be the difference between a wipe or not. It could be the difference between a fast or not so fast clear.

If that 10% wasn't so big of an advantage, then most MMO RPG's would be perfectly okay with racials being within a 10% advantage yet here we are and most MMOs absolutely do not allow racials to be any more than a 3% difference. Lest they have situations like now where there are certainly optimal races for a role and playing against the grain is frowned upon. We have situations where people will spend 3000 crowns to race change, not because they don't like the aesthetics, but because a passive was nerfed or buffed.

Magdalina · May 2017

Violynne wrote: »

Magdalina wrote: »

Now I have 0 previous MMO experience but...10% isn't huge?

No, I don't believe it's huge. Even with your 40k magicka draw of 10% for a total of 44k, this isn't a significant change overall.

I play a Bosmer who has over 40k base stamina. My passive gives me a 21% regen (which I'll round down) for around 8k regen per 2 seconds. At least, that's how I should "see" it in game.

I never see this. The most expensive skill I cast costs me 2800k (cast reduction glyphs). Even if I fire this off twice within 2 seconds, that's only 5.6k. Clearly I should have infinite stamina.

I don't. Neither do magSorcs with 40k+ magicka.

Either the 10% is based on the attribute stamina pool (which I think is about 32k without buffs?), giving me only 3.2k or the game's math is broken.

There are several videos on YT you can check out to see how this "10%" translates in terms of damage. It's not as huge as some make it out to be.

...what are you talking about? There's absolutely no way you have 8k stamina regeneration, bosmer or not. Regeneration is a separate stat that is not connected to max resource stat in any way so I have no idea why you're bringing it up at all.

40-50k mag sorcs also don't stack magicka for sustain, they stack it for damage.

Edit: my cell hates me today x_x

JiKama · May 2017

Yeah in WoW I changed a blood elf to a panda.... Didn't like my panda. Told them mistakes were made.... Told me once and only that one time... Got my Goblin

starkerealm · May 2017

Smolt wrote: »

Reminds me of that RPer I ran across who insisted that, "no, really," her character was a Khajiit. It was a Bosmer.

Tandor · May 2017

I guess it might strengthen your case with Support if they can see that you're basing your disappointment with the changed race on actual experience whether currently on the PTS or in due course on Live, rather than on the usual hysterical over-reaction to patch notes.

CaptainBeerDude · May 2017

jcaceresw wrote: »

The OP is not asking for a refund. He only wants ZOS to restore his argonian look. Hope they do if they feel generous not *cough* greedy *cough*.

How is it greedy of them to refuse to revert a change that he specifically wanted to try?
It wasn't a "whoops, I slipped and spent my crowns on a race change and scrolled through the list of races and accidentally changed to a redguard." It was a calculated decision made with knowledge of upcoming changes to try and increase his overall toon power.
Also, on Xbox, crowns are flagged as a non refundable, non transferable item. I would assume it is similar on all platforms.
Finally, the phrase "buyer beware" comes to mind.
I work in retail, and the customer is wrong a lot. I just can't tell them because it might hurt their feelings.

O_LYKOS · May 2017

You can easily revert it back, catch is, it will cost you another 3000 crowns. You didn't do it by mistake. Zos will refuse to honour you're request to change it back for free for sure.

hmsdragonfly · May 2017

Wolfenbelle wrote: »

Unless I'm missing something, I don't see why Redguard would not be viable when Morrowind goes live. I've tested a Redguard stamina Templar on PTS and had no issues due to race.

I don't get it either. OP wanted to get back to magicka?

Muramasa89 · May 2017

In my younger years, I worked in fast food (as a lot of people do). Food gets replaced all the time if it's bad. But occasionally, we get a smartarse who buys a burger and then decides he or she wants another one instead. You don't get a replacement burger in this case because there was nothing wrong with it.

ADarklore · May 2017

It just amazes me, whatever happened to, "personal responsibility"?!? The OP made a CHOICE in a race decision, and now believes, without even trying the changes, that they made a mistake based on 'patch notes'... I have no sympathy here. A CHOICE was made, and people need to learn to live with their decisions and accept responsibility for them... not turning it into ZOS' responsibility for their decision. I've made many 'mistakes' in decisions in ESO, but I've NEVER ONCE thought about contacting customer support for them to rectify my own mistake. I made the decision, I lived with that decision... more people in this world need to grasp that concept and stop blaming someone else for their decisions.

subtlezeroub17_ESO · May 2017

ADarklore wrote: »

It just amazes me, whatever happened to, "personal responsibility"?!? The OP made a CHOICE in a race decision, and now believes, without even trying the changes, that they made a mistake based on 'patch notes'... I have no sympathy here. A CHOICE was made, and people need to learn to live with their decisions and accept responsibility for them... not turning it into ZOS' responsibility for their decision. I've made many 'mistakes' in decisions in ESO, but I've NEVER ONCE thought about contacting customer support for them to rectify my own mistake. I made the decision, I lived with that decision... more people in this world need to grasp that concept and stop blaming someone else for their decisions.

That's the life of a customer service rep. People mess up and all of a sudden they expect "you" to fix it. Glad I left that industry years ago. Really reminded you how many idiot's exist in the world.

Brrrofski · May 2017

Making a mistake would be wanting to race chance but forgetting to and pressing accept.

This is not that. You've changed your mind. Totally different and anyone thinking zos should grant this are crazy.

Banana · May 2017