Just Got A Major Bug.

Emothic · April 2017

Okay I just got hit with a major bug. What happened is that I was improving my weapons from Epic (purple) to Legendary (gold) with the use of tempering alloys. I was improving two swords of the Suducer. Of which I improve both swords with a 100% chance of success. After Improving my swords I went into my inventory to count how many Legendary items I had, and as I scrolled down I noticed that both my swords are still Epic and did not improve to Legendary. I went into my bank to double check and see if I didn't accidently improve any other swords. But all I seen was my Alessia Bullwark swords and they were already gold. After that I procceded to the Blacksmithing bench and went into the Improvement tab of which I get the message "No Items to Improve". Yet my Suducer swords are still purple. I went into my bank again to double check some things and notice that the game is givng me the option to deposit my Alessia Bullwark swords into my bank. However they are already placed in my bank and they do no appear in my actual inventory tab under the standard menu UI.

I don't know what to make of this glitch or how to fix it. Does anyone know what is happening or how to fix it? I am also trying to file a bug report, but the "Optional" text box the developers gives us does not have enought space to type out a short explenation. I also can't seem to find the bug report system Support tab of the website. Does anyone know where I can go and file a bug report of this?

The issue has been resolved. To find the cause of the issue scroll down to my final post on post #25

Avran_Sylt · April 2017

You probably tried this already, but: /reloadui || relog

idk · April 2017

^^^^

Emothic · April 2017

Avran_Sylt wrote: »

You probably tried this already, but: /reloadui || relog

Sorry for the late reply, had to get some sleep. I had did a soft relog before I went to bed and that did not fix the problem. I just woke up and fully restarted my game and the issue is still there. The weapons still purple and nothing to improve in the implrovement tab of the crafting station. I also just did a /reloadui and that didn't help.

I had also just submited a Support Ticket in gamel, but a response could take a little while. So any help here would be greatly appreciated.

Oakmontowls_ESO · April 2017

Are they locked

Emothic · April 2017

Oakmontowls_ESO wrote: »

Are they locked

No, they are not.

Ackwalan · April 2017

Try and LInk them in chat so a friend can see them and see what quality they are. Might tell you if it a bug for you or the item.

Emothic · April 2017

Ackwalan wrote: »

Try and LInk them in chat so a friend can see them and see what quality they are. Might tell you if it a bug for you or the item.

I used your suggestion and did just that. The indiviual in my guild who I did it with said that the item was purple when I linked it in chat.

Betheny · April 2017

You sure you're at the Blacksmithing anvil and not the Woodworking bench or something...

Emothic · April 2017

Betheny wrote: »

You sure you're at the Blacksmithing anvil and not the Woodworking bench or something...

Yes. The realization that they game didn't upgrade and me checking what the issue was, was done in a very short time frame of about 2 to 4 minutes. I basically checking the Blacksmithing anvil twice to see why the swords wouldn't improve.

Betheny · April 2017

Well you've come to a forum asking for help, so we're going to have to see step by step what exactly is going on.

Screenshot the unimproved sword at the Blacksmithing anvil, then take another screenshot as you try to improve the sword, and one further screenshot after your attempt to improve the sword, and post them here.

That will be three screenshots, all with the Blacksmithing anvil window open.

You can host the images here - imgload.info/ - and paste them in this thread.

Emothic · April 2017

Betheny wrote: »

Well you've come to a forum asking for help, so we're going to have to see step by step what exactly is going on.

Screenshot the unimproved sword at the Blacksmithing anvil, then take another screenshot as you try to improve the sword, and one further screenshot after your attempt to improve the sword, and post them here.

That will be three screenshots.

You can host the images here - imgload.info/ - and paste them in this thread.

I can't do that. When I go to the improvement tab of the blacksmithing table, the games shows a text that says "No weapons to improve". Even though I have the purple swords.

Betheny · April 2017

Emothic wrote: »

Betheny wrote: »

Well you've come to a forum asking for help, so we're going to have to see step by step what exactly is going on.

Screenshot the unimproved sword at the Blacksmithing anvil, then take another screenshot as you try to improve the sword, and one further screenshot after your attempt to improve the sword, and post them here.

That will be three screenshots.

You can host the images here - imgload.info/ - and paste them in this thread.

I can't do that. When I go to the improvement tab of the blacksmithing table, the games shows a text that says "No weapons to improve". Even though I have the purple swords.

Can you open your character window (showing equipped items) and take a screenshot, and also go to the anvil, open it up, and take a screenshot of this message you're getting. Then post those two screenshots here.

Emothic · April 2017

Betheny wrote: »

Emothic wrote: »

Betheny wrote: »

Well you've come to a forum asking for help, so we're going to have to see step by step what exactly is going on.

Screenshot the unimproved sword at the Blacksmithing anvil, then take another screenshot as you try to improve the sword, and one further screenshot after your attempt to improve the sword, and post them here.

That will be three screenshots.

You can host the images here - imgload.info/ - and paste them in this thread.

I can't do that. When I go to the improvement tab of the blacksmithing table, the games shows a text that says "No weapons to improve". Even though I have the purple swords.

Can you open your character window (showing equipped items) and take a screenshot, and also go to the anvil, open it up, and take a screenshot of this message you're getting. Then post those two screenshots here.

I don't know why the images are posted side ways like that.

Betheny · April 2017

Can you post the other screenshot I asked for though?

One of your character window open, showing equipped items.

Also post up a screenshot showing your sword in your inventory.

Emothic · April 2017

Betheny wrote: »

Can you post the other screenshot I asked for though?

One of your character window open, showing equipped items.

Also post up a screenshot showing your sword in your inventory.

Is it possible to post a video from the link you provided? If so I can do that, if not I will then post the screen shots. However I really need to go get something to eat before resturants start closing in my area. So I'll do that as soon as I can.

Baconfat79 · April 2017

Tey mailing the weapons to someone and ask them to RTS it back to you. Maybe that will fix the hiccup? Don't know why it would, but it's worth a try.

Betheny · April 2017

Emothic wrote: »

Betheny wrote: »

Can you post the other screenshot I asked for though?

One of your character window open, showing equipped items.

Also post up a screenshot showing your sword in your inventory.

Is it possible to post a video from the link you provided? If so I can do that, if not I will then post the screen shots. However I really need to go get something to eat before resturants start closing in my area. So I'll do that as soon as I can.

You could host the video on youtube.

A video would be even better, that console UI is rubbish, can't see anything.

Betheny · April 2017

Baconfat79 wrote: »

Tey mailing the weapons to someone and ask them to RTS it back to you. Maybe that will fix the hiccup? Don't know why it would, but it's worth a try.

He can't, they're bound.

Betheny · April 2017

Ok will be back later to check on this, if someone doesn't figure it out for you in the meantime.

Tholian1 · April 2017

They aren't equipped when you are trying to improve them, right?

Burgererer · April 2017

That sounds simply like a bug. A less major one I believe I've found is if you have two of the same locked weapons (say you're dw) and go to improve one, you must unlock both to do so. I found it out when I went to improve two hundings swords, they didn't show up, and I was like "Ummm...." till my feeble mind figured it out.

Emothic · April 2017

Tholian1 wrote: »

They aren't equipped when you are trying to improve them, right?

You know what, I think you might be right. I'll have to check in in a little bit. My game just crashed and I'm having loggin issues because of the crash. But once I get back in I will check that as soon as the game lets me back in.

I almost have a 100% positivity that you are right and that's what I did wrong. And I'm going to be so annoyed if this is what the actual issue is and I never though about it. But I will still have to check just in case once the game lets me back in.

Nifty2g · April 2017

you can't upgrade locked items

Emothic · April 2017

Issued has been resolved. The mistake was on my part and not from any game mechanic, one would say that I made a rookie or "noob" mistake. The issue was that upon upgrading my weapons I forgot to remove them from my slotted inventory (equipped). And instead I accidently improved another set of swords that I though I had already improved to legendary. The quite foolish of me to do this, I have learned vaulable lesson. "Don't do something that cost a lot of coin when you are tired. And when tired, get some sleep before making a discision."

I do like to thank those who helped me in finding the cause of the issue and solved the problem.

Betheny · April 2017

Emothic wrote: »

Issued has been resolved. The mistake was on my part and not from any game mechanic, one would say that I made a rookie or "noob" mistake. The issue was that upon upgrading my weapons I forgot to remove them from my slotted inventory (equipped). And instead I accidently improved another set of swords that I though I had already improved to legendary. The quite foolish of me to do this, I have learned vaulable lesson. "Don't do something that cost a lot of coin when you are tired. And when tired, get some sleep before making a discision."

I do like to thank those who helped me in finding the cause of the issue and solved the problem.

That's what I suspected was going on (why I was asking you to post a screenshot of your equipped items window).

Glad you got it figured it.