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Account suspension with no email?

LiquidSchwartz
LiquidSchwartz
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My friend got suspended and didn't get an email or anything on why. Is this normal or will an email be sent later?
May the Schwartz be with you.
EP/XB1/NA

  • Mashille
    Mashille
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    Dun, dun, dun.

    Another one bites the Dust.
    Edited by Mashille on April 3, 2017 7:37PM
    House Baratheon: 'Ours Is The Fury'
  • MissBizz
    MissBizz
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    They should have received an email. Be sure they check spam. Do they normally receive other Zos emails?

    https://forums.elderscrollsonline.com/en/discussion/comment/3961106/#Comment_3961106

    Hi everyone,

    We just completed a mass action on a few hundred accounts that were involved in regular coordinated cross-alliance AP farming. Specifically, swapping resources and keeps to farm high amounts of AP in a short period of time. Not only does this behavior harm our PvP gameplay and community, but it is also a Terms of Service violation. Accounts found taking part in cross-alliance AP farming may be subject to disciplinary actions.

    Here’s the break-down of the accounts we took action on and where they were:
    • PC/Mac – Europe: 170 accounts
    • PlayStation 4 – Europe: 42 accounts
    • PlayStation 4 – North America: 39 accounts
    • Xbox One – Europe: 50 accounts
    • Xbox One – North America: 61 accounts
    Those involved have received a three-day suspension at minimum and removal of all AP from their accounts. If you were involved, you have received an email with an official warning.

    Thank you to everyone who reported this exploit. Please help us keep ESO’s PvP content fun, competitive, and fair for all.


    That's probably why they were suspended though.
    Lone Wolf HelpFor the solo players who know, sometimes you just need a hand.PC | NA | AD-DC-EP | Discord
  • DHale
    DHale
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    Check the spam filter that what happened to me about 2 years ago since it was a mass e-mail and the forum is not the place to talk about disciplinary actions. This will likely get closed.
    Sorcerna, proud beta sorc. RIP April 2014 to May 31 2016 DArk Brotherhood. Out of retirement for negates and encases. Sorcerna will be going back into retirement to be my main crafter Fall 2018. Because an 8 k shield is f ing useless. Died because of baddies on the forum. Too much qq too little pew pew. 16 AD 2 DC. 0 EP cause they bad, CP 2300 plus 18 level 50 toons. NA, PC, Grey Host#SORCLIVESMATTER actually they don’t or they wouldn’t keep getting nerfed constantly.
  • LiquidSchwartz
    LiquidSchwartz
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    MissBizz wrote: »
    They should have received an email. Be sure they check spam. Do they normally receive other Zos emails?

    https://forums.elderscrollsonline.com/en/discussion/comment/3961106/#Comment_3961106

    Hi everyone,

    We just completed a mass action on a few hundred accounts that were involved in regular coordinated cross-alliance AP farming. Specifically, swapping resources and keeps to farm high amounts of AP in a short period of time. Not only does this behavior harm our PvP gameplay and community, but it is also a Terms of Service violation. Accounts found taking part in cross-alliance AP farming may be subject to disciplinary actions.

    Here’s the break-down of the accounts we took action on and where they were:
    • PC/Mac – Europe: 170 accounts
    • PlayStation 4 – Europe: 42 accounts
    • PlayStation 4 – North America: 39 accounts
    • Xbox One – Europe: 50 accounts
    • Xbox One – North America: 61 accounts
    Those involved have received a three-day suspension at minimum and removal of all AP from their accounts. If you were involved, you have received an email with an official warning.

    Thank you to everyone who reported this exploit. Please help us keep ESO’s PvP content fun, competitive, and fair for all.


    That's probably why they were suspended though.
    he just got an email about it ok thanks for the info
    May the Schwartz be with you.
    EP/XB1/NA

  • Tandor
    Tandor
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    Hope you, sorry your friend, learnt from the experience.
  • LiquidSchwartz
    LiquidSchwartz
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    Tandor wrote: »
    Hope you, sorry your friend, learnt from the experience.

    He didn't have a forum account and wasn't getting replies from customer service
    Your response was nice and insightful
    May the Schwartz be with you.
    EP/XB1/NA

  • Cadbury
    Cadbury
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    Mashille wrote: »
    Dun, dun, dun.

    Another one bites the Dust.

    The crackdown begins...
    "If a person is truly desirous of something, perhaps being set on fire does not seem so bad."
  • NewBlacksmurf
    NewBlacksmurf
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    Maybe it's not for the AP flip
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • LadyLavina
    LadyLavina
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    Suspension Email - 1000 crowns or free with the purchase of 1000 crown crates.
    PC - NA @LadyLavina 1800+ CP PvP Tank and PvP Healer
  • LiquidSchwartz
    LiquidSchwartz
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    Maybe it's not for the AP flip

    It wasnt. Had something to do with account sharing
    May the Schwartz be with you.
    EP/XB1/NA

  • LiquidSchwartz
    LiquidSchwartz
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    LadyLavina wrote: »
    Suspension Email - 1000 crowns or free with the purchase of 1000 crown crates.

    Lmao
    May the Schwartz be with you.
    EP/XB1/NA

  • starkerealm
    starkerealm
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    Maybe it's not for the AP flip

    It wasnt. Had something to do with account sharing

    Yeah, you're not supposed to do that, btw.
  • LiquidSchwartz
    LiquidSchwartz
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    Maybe it's not for the AP flip

    It wasnt. Had something to do with account sharing

    Yeah, you're not supposed to do that, btw.
    But how else will I beat fungal grotto on veteran?!?!??!?!
    May the Schwartz be with you.
    EP/XB1/NA

  • starkerealm
    starkerealm
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    Maybe it's not for the AP flip

    It wasnt. Had something to do with account sharing

    Yeah, you're not supposed to do that, btw.
    But how else will I beat fungal grotto on veteran?!?!??!?!

    I believe it is via two things: "Jolly Cooperation," and "Git Gud."
  • Cadbury
    Cadbury
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    Maybe it's not for the AP flip

    It wasnt. Had something to do with account sharing

    Yeah, you're not supposed to do that, btw.
    But how else will I beat fungal grotto on veteran?!?!??!?!

    I believe it is via two things: "Jolly Cooperation," and "Git Gud."

    You forgot "Carry me, bro"
    "If a person is truly desirous of something, perhaps being set on fire does not seem so bad."
  • LiquidSchwartz
    LiquidSchwartz
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    Maybe it's not for the AP flip

    It wasnt. Had something to do with account sharing

    Yeah, you're not supposed to do that, btw.
    But how else will I beat fungal grotto on veteran?!?!??!?!

    I believe it is via two things: "Jolly Cooperation," and "Git Gud."
    How do I beat Maelstrom on normal
    May the Schwartz be with you.
    EP/XB1/NA

  • NewBlacksmurf
    NewBlacksmurf
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    Maybe it's not for the AP flip

    It wasnt. Had something to do with account sharing

    7a3895452bca770acd5595eec9297bae_courtney-gardner-not-with-the-obviously-meme_400-545.jpeg

    That's why they didn't get an email
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Argawarga
    Argawarga
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    Is account sharing what it sounds like? (Multiple people using one account).

    If so, how does one get busted aside from ratting one's self out?
  • NewBlacksmurf
    NewBlacksmurf
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    Argawarga wrote: »
    Is account sharing what it sounds like? (Multiple people using one account).

    If so, how does one get busted aside from ratting one's self out?
    IP addresses and server logs
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • starkerealm
    starkerealm
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    Maybe it's not for the AP flip

    It wasnt. Had something to do with account sharing

    Yeah, you're not supposed to do that, btw.
    But how else will I beat fungal grotto on veteran?!?!??!?!

    I believe it is via two things: "Jolly Cooperation," and "Git Gud."
    How do I beat Maelstrom on normal

    Oh, that's easy: kill your main and roll a stamsorc.
  • AzraelKrieg
    AzraelKrieg
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    Maybe it's not for the AP flip

    It wasnt. Had something to do with account sharing

    Yeah, you're not supposed to do that, btw.
    But how else will I beat fungal grotto on veteran?!?!??!?!

    I believe it is via two things: "Jolly Cooperation," and "Git Gud."
    How do I beat Maelstrom on normal

    Normal? Normal is a walk in the park with a slightly breeze at your back.
    Gold Dragons Guildmaster PC-NACR2000+
    Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 50
  • ColoursYouHave
    ColoursYouHave
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    Maybe it's not for the AP flip

    It wasnt. Had something to do with account sharing

    Yeah, you're not supposed to do that, btw.
    But how else will I beat fungal grotto on veteran?!?!??!?!

    I believe it is via two things: "Jolly Cooperation," and "Git Gud."
    How do I beat Maelstrom on normal

    nMSA? Make a Magplar, slot Puncturing Sweeps, spam it on everything.
  • ZOS_CoriJ
    ZOS_CoriJ
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    In general, they should receive an email, however if they're concerned for their account or need further information the user should contact Support for details.

    Keep in mind that account sharing is strictly prohibited and can lead to a ban:
    https://help.elderscrollsonline.com/app/answers/detail/a_id/29560/
    However if there is more to this and they have not received a response leave the ticket number in the Customer Support forum.

    As this cannot be solved from General Discussion on the forums and is otherwise a private account discussion, this thread is closed.
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