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Hlaalu Furnisher Document *bug*

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Ajaxduo
Ajaxduo
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Purchased a Hlaalu Furnisher Document's today as I usually would and upon opening them no loot screen appeared, the document vanished and I got nothing (I've checked my inventory). Just forewarning folk to take care to ensure they don't have the same thing happen, Devs might want to look into this also :)@ZOS_GinaBruno @ZOS_JessicaFolsom

Screenshot_20170313_134705.png
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GM of Verum Aeternus, PC EU
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  • Ajaxduo
    Ajaxduo
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    No one else encountered this? :/
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    GM of Verum Aeternus, PC EU
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  • Marabornwingrion
    Marabornwingrion
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    I bought one today and everything was working fine.
  • Beardimus
    Beardimus
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    What actually are these? Its about the only thing I can afford and didn't know what it was. A random plan or?
    Xbox One | EU | EP
    Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
    Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
    1st Emperor of Ravenwatch
    Alts - - for the Lolz
    Archimus : Bosmer Thief / Archer / Werewolf
    Orcimus : Fat drunk Orc battlefield 1st aider
    Scalimus - Argonian Sorc Healer / Pet master

    Fighting small scale with : The SAXON Guild
    Fighting with [PvP] : The Undaunted Wolves
    Trading Guilds : TradersOfNirn | FourSquareTraders

    Xbox One | NA | EP
    Bëardimus : L43 Dunmer Magsorc / BG
    Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
    Nordimus : VR16 Stamsorc
    Beardimus le 13iem : L30 Dunmer Magsorc Icereach
  • MarkusLiberty
    MarkusLiberty
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    Beardimus wrote: »
    What actually are these? Its about the only thing I can afford and didn't know what it was. A random plan or?

    Gives you a random purple plan, yeah
    *Special Snowflake*

  • MAEK
    MAEK
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    Darn Hlaalu scammers, can't trust 'em.
  • Skayaq
    Skayaq
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    MarkusLiberty wrote: »
    Beardimus wrote: »
    What actually are these? Its about the only thing I can afford and didn't know what it was. A random plan or?

    Gives you a random purple plan, yeah

    Can it only give purple or is there a also a small chance to get a gold plan?
    Kazari-Dar, Khajiit Nightblade..........Jarkyr Storm-Blade, Nord Sorcerer .......... Dunric Amedain, Breton Templar

    Araniwen, Altmer Sorcerer..................Llirasa Andralu, Dunmer Templar...................Marzug gro-Borgaz, Orc Warden

    Calinchel, Bosmer Warden...................Jahrel-Xei, Argonian Nightblade....................Cienri Maraeud, Breton Sorcerer

    Inara Savicci, Imperial Templar...................Garoric Attilus, Imperial Dragonknight............ Maevina Tallian, Imperial Nightblade

    Ravanni-Ko, Khajiit Dragonknight..........Faevyn Ice-Heart, Nord Warden..........Nazran al-Taneth, Redguard Dragonknight
  • mateoz
    mateoz
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    I had exactly the same issue yesterday.
    I bought 5 of those with my 50 vauchers but upon opening them one just vanished the windows opened and closed before I could hit R.
    Also my looting history was showing only 4 recipe as in my inventory only 4 new items. 1 had vanished in the thin air. The vauchers was deduced and I could not buy more.
  • Ajaxduo
    Ajaxduo
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    mateoz wrote: »
    I had exactly the same issue yesterday.
    I bought 5 of those with my 50 vauchers but upon opening them one just vanished the windows opened and closed before I could hit R.
    Also my looting history was showing only 4 recipe as in my inventory only 4 new items. 1 had vanished in the thin air. The vauchers was deduced and I could not buy more.

    Good to see I'm not the only one, sorry to say it! I had the exact same thing, looted but got nothing. I guess that pretty much confirms that there is an issue with the item so I think I'll hold off until I get a Dev response before buying more. @ZOS_JessicaFolsom @ZOS_GinaBruno
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    GM of Verum Aeternus, PC EU
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  • xaraan
    xaraan
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    Ajaxduo wrote: »
    No one else encountered this? :/

    I have actually. Just encountered it yesterday (and put in a bug report about it - #170312-002468).

    Did some writs that morning and got enough vouchers to buy 5 of the documents and those worked fine (and all previous ones I've bought have worked fine). Did some small writs a little bit later that added up to enough points for me to get one more and bought that additional one. Opened it and it vanished, never giving me a pop up window with recipe or anything else. (Already tried all the normal fixes, so submitted a bug report). Hopefully I can get my document or points back.
    -- @xaraan --
    nightblade: Xaraan • templar: Xaraan-dar • dragon-knight: Xaraanosaurus • necromancer: Xaraan-qa • warden: Xaraanodon • sorcerer: Xaraan-ra
    AD • NA • PC
  • Ajaxduo
    Ajaxduo
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    xaraan wrote: »
    Ajaxduo wrote: »
    No one else encountered this? :/

    I have actually. Just encountered it yesterday (and put in a bug report about it - #170312-002468).

    Did some writs that morning and got enough vouchers to buy 5 of the documents and those worked fine (and all previous ones I've bought have worked fine). Did some small writs a little bit later that added up to enough points for me to get one more and bought that additional one. Opened it and it vanished, never giving me a pop up window with recipe or anything else. (Already tried all the normal fixes, so submitted a bug report). Hopefully I can get my document or points back.

    That makes 3 of us, hoping for the same ^^
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    GM of Verum Aeternus, PC EU
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  • xaraan
    xaraan
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    They were able to help me out on my ticket today. I mentioned the thread and they said they'd be looking at it to see if there is a bug to prevent this in the future.
    -- @xaraan --
    nightblade: Xaraan • templar: Xaraan-dar • dragon-knight: Xaraanosaurus • necromancer: Xaraan-qa • warden: Xaraanodon • sorcerer: Xaraan-ra
    AD • NA • PC
  • Elebeth
    Elebeth
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    The same happened to me 2-3 weeks ago. I submitted a ticket and the support returned/restored vanished document!
    "I don't recall using teleportation, and yet there I was. Alone. Naked." Morrowind
  • Ajaxduo
    Ajaxduo
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    xaraan wrote: »
    They were able to help me out on my ticket today. I mentioned the thread and they said they'd be looking at it to see if there is a bug to prevent this in the future.

    Awesome :D hopefully I'll get mine restored also!
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    GM of Verum Aeternus, PC EU
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  • Lylith
    Lylith
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    still? :/

    that's unfortunate.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks! We're working on getting this resolved for a future incremental patch.
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Zaldan
    Zaldan
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    ZOS_GinaBruno wrote: »
    Thanks! We're working on getting this resolved for a future incremental patch.

    june 6th
    Dovie'andi se tovya sagain.
    Niidro tiid wah fusvok dirkah.

    aka.@Cuthceol
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Zaldan wrote: »
    ZOS_GinaBruno wrote: »
    Thanks! We're working on getting this resolved for a future incremental patch.

    june 6th

    It will be sooner than that. We're currently targeting Monday's incremental patch, assuming the fix passes QA.
    Gina Bruno
    Principal Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Zaldan
    Zaldan
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    ZOS_GinaBruno wrote: »
    Zaldan wrote: »
    ZOS_GinaBruno wrote: »
    Thanks! We're working on getting this resolved for a future incremental patch.

    june 6th

    It will be sooner than that. We're currently targeting Monday's incremental patch, assuming the fix passes QA.

    i'm talking about when it actually works not when you try to fix it ;)
    Dovie'andi se tovya sagain.
    Niidro tiid wah fusvok dirkah.

    aka.@Cuthceol
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