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Quickslot items vanished!

saremun
saremun
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Hi!

Everything i had sloted in my quickslots just vanished, i had at least a stack of 80 from each type plus support potions for Stamina and Weapon damage and food. I already checked the bank and nothing...

What should i do? how do i get them back?
  • saremun
    saremun
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    I had my items in the Junk bag so i don't sell them by mistake.
  • Shadowshire
    Shadowshire
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    saremun wrote: »
    I had my items in the Junk bag so i don't sell them by mistake.
    Did you search the other Inventory categories to ascertain whether the items were simply removed from the Quickslot wheel and re-categorized as not Junk?

    Did you use any item on the Quickslot wheel before you discovered that the others disappeared?

    Since then, have you categorized an item as Junk, then put it on the Quickslot wheel?

    Since then, have you placed an item on the Quickslot wheel, then categorized it as Junk?

    If the disappearance cannot be repeated deliberately, then it will be considered accidental (i.e., the player made a mistake).

    If you use the key-press to sell all Junk items while interacting with a Vendor, then the software displays a confirmation dialog. In my experience, anything categorized as Junk that is on the Quickslot wheel will be sold if you confirm the sale.
    Note that the same key-press becomes "destroy all Junk" while you access the Junk category of your PC's inventory, and the software displays a confirmation dialog when you use it in that context.

    Edited by Shadowshire on March 22, 2017 12:52AM
    --- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1

    nil carborundum illegitimi
  • saremun
    saremun
    ✭✭
    saremun wrote: »
    I had my items in the Junk bag so i don't sell them by mistake.
    Did you search the other Inventory categories to ascertain whether the items were simply removed from the Quickslot wheel and re-categorized as not Junk?

    Did you use any item on the Quickslot wheel before you discovered that the others disappeared?

    Since then, have you categorized an item as Junk, then put it on the Quickslot wheel?

    Since then, have you placed an item on the Quickslot wheel, then categorized it as Junk?

    If the disappearance cannot be repeated deliberately, then it will be considered accidental (i.e., the player made a mistake).

    If you use the key-press to sell all Junk items while interacting with a Vendor, then the software displays a confirmation dialog. In my experience, anything categorized as Junk that is on the Quickslot wheel will be sold if you confirm the sale.
    Note that the same key-press becomes "destroy all Junk" while you access the Junk category of your PC's inventory, and the software displays a confirmation dialog when you use it in that context.

    I did everything you said even before i came to the forums but not even Zenimax seems to be able to help me with it, already contacted the support and they told me the funniest most absurd thing ever, they told me to RIGHT CLICK the ITEM and then klick on the option which is called lost items LOL, how can i do that if the dame item is LOST?
  • Shadowshire
    Shadowshire
    ✭✭✭✭
    saremun wrote: »
    I did everything you said even before i came to the forums but not even Zenimax seems to be able to help me with it, already contacted the support and they told me the funniest most absurd thing ever, they told me to RIGHT CLICK the ITEM and then klick on the option which is called lost items LOL, how can i do that if the dame item is LOST?
    Heh, I don't recall ever seeing a "lost items" option on any context menu (displayed by pressing the Right Mouse Button while the mouse cursor is on an item). Maybe they were just being sarcastic -- whether a sarcastic reply is acceptable, it doesn't resolve the problem. Sometimes being a customer service agent is not a pleasant job, especially when you don't have any means to actually resolve a customer's particular problem, and are not allowed to refer the matter to someone else. ....

    So you verified that a bug exists, as I described? What happened for each of the steps that I listed as you did it?

    That said, I have not tried to cause the behavior which you reported. It annoys me that anything which I categorize as Junk still appears on the UI for other features such as the Quickslot wheel, or while my PC is using a crafting station. Ordinarily, Junk is either what I want to sell to a merchant or destroy. We can Lock equippable items to prevent accidentally selling or destroying them, but we cannot use locks for items which the PC cannot equip.

    --- Shadowshire .......... ESO Plus on PC NA with Windows 7 Pro SP1

    nil carborundum illegitimi
  • Tasear
    Tasear
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    There's an raising issue of items disappearing, at one point it was home stuff, recently banked gold.

    Takes about a month, but after taking to Sarah, Jacob, Sarah, and Jake then issue gets escalated to proper channels.

  • saremun
    saremun
    ✭✭
    Yeah i decided to give up on this issue since the lost items aren't worth all the effort compared to other people who lost gold armor and weapon items, however i learned a hard lesson which is to avoid placing items in the Junk bag...

    But i really hope they provide a way to lock any item including potions and food etc...so we don't have to come to such measures!
  • Ashnarug
    Ashnarug
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    The only items "unavailable" on the quicklot for me are items with levels too low. They are still on the quicklot but unavailable for use.
    During the afternoon of Loredas, 6 Sun’s Dawn 2e578 a big piece of Aetherius fell to Nirn. It was the first major piece of Aetherius to fall on Nirn in more than five hundred years. It scattered around the world as millions of shards. It was rapidly documented by Lady Cinnabar of Taneth in her pamphlet Aetherial Fragments that "... when three shards meet, they re-form into a silvery prism by unknown process and confer the power unlocked by the merger to a nearby being." The Order of the Black Worm, commonly known as the Worm Cult, reappeared in Tamriel shortly thereafter and some of its members are avidly searching said shards.
    In the last week of First Seed 2e579, an arcane explosion occurred in the Imperial City — a night of storms, and trembling terrain. They named it the "Soulburst". That day Emperor Varen Aquilarios disappeared without a trace. His wife, Clivia Tharn, ascended to the Ruby Throne as Empress Regent under the guidance of the Necromancer Mannimarco. Ushering a time of increased instability within the Empire of Cyrodiil which finally grew into “The Three Banners War”.
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