Quickslot items vanished!

saremun

Hi!

Everything i had sloted in my quickslots just vanished, i had at least a stack of 80 from each type plus support potions for Stamina and Weapon damage and food. I already checked the bank and nothing...

What should i do? how do i get them back?

saremun

I had my items in the Junk bag so i don't sell them by mistake.

Shadowshire

saremun wrote: »

I had my items in the Junk bag so i don't sell them by mistake.

Did you search the other Inventory categories to ascertain whether the items were simply removed from the Quickslot wheel and re-categorized as not Junk?

Did you use any item on the Quickslot wheel before you discovered that the others disappeared?

Since then, have you categorized an item as Junk, then put it on the Quickslot wheel?

Since then, have you placed an item on the Quickslot wheel, then categorized it as Junk?

If the disappearance cannot be repeated deliberately, then it will be considered accidental (i.e., the player made a mistake).

If you use the key-press to sell all Junk items while interacting with a Vendor, then the software displays a confirmation dialog. In my experience, anything categorized as Junk that is on the Quickslot wheel will be sold if you confirm the sale.
Note that the same key-press becomes "destroy all Junk" while you access the Junk category of your PC's inventory, and the software displays a confirmation dialog when you use it in that context.

saremun

Shadowshire wrote: »

saremun wrote: »

I had my items in the Junk bag so i don't sell them by mistake.

Did you search the other Inventory categories to ascertain whether the items were simply removed from the Quickslot wheel and re-categorized as not Junk?

Did you use any item on the Quickslot wheel before you discovered that the others disappeared?

Since then, have you categorized an item as Junk, then put it on the Quickslot wheel?

Since then, have you placed an item on the Quickslot wheel, then categorized it as Junk?

If the disappearance cannot be repeated deliberately, then it will be considered accidental (i.e., the player made a mistake).

If you use the key-press to sell all Junk items while interacting with a Vendor, then the software displays a confirmation dialog. In my experience, anything categorized as Junk that is on the Quickslot wheel will be sold if you confirm the sale.
Note that the same key-press becomes "destroy all Junk" while you access the Junk category of your PC's inventory, and the software displays a confirmation dialog when you use it in that context.

I did everything you said even before i came to the forums but not even Zenimax seems to be able to help me with it, already contacted the support and they told me the funniest most absurd thing ever, they told me to RIGHT CLICK the ITEM and then klick on the option which is called lost items LOL, how can i do that if the dame item is LOST?

Shadowshire

saremun wrote: »

I did everything you said even before i came to the forums but not even Zenimax seems to be able to help me with it, already contacted the support and they told me the funniest most absurd thing ever, they told me to RIGHT CLICK the ITEM and then klick on the option which is called lost items LOL, how can i do that if the dame item is LOST?

Heh, I don't recall ever seeing a "lost items" option on any context menu (displayed by pressing the Right Mouse Button while the mouse cursor is on an item). Maybe they were just being sarcastic -- whether a sarcastic reply is acceptable, it doesn't resolve the problem. Sometimes being a customer service agent is not a pleasant job, especially when you don't have any means to actually resolve a customer's particular problem, and are not allowed to refer the matter to someone else. ....

So you verified that a bug exists, as I described? What happened for each of the steps that I listed as you did it?

That said, I have not tried to cause the behavior which you reported. It annoys me that anything which I categorize as Junk still appears on the UI for other features such as the Quickslot wheel, or while my PC is using a crafting station. Ordinarily, Junk is either what I want to sell to a merchant or destroy. We can Lock equippable items to prevent accidentally selling or destroying them, but we cannot use locks for items which the PC cannot equip.

Tasear

There's an raising issue of items disappearing, at one point it was home stuff, recently banked gold.

Takes about a month, but after taking to Sarah, Jacob, Sarah, and Jake then issue gets escalated to proper channels.

saremun

Yeah i decided to give up on this issue since the lost items aren't worth all the effort compared to other people who lost gold armor and weapon items, however i learned a hard lesson which is to avoid placing items in the Junk bag...

But i really hope they provide a way to lock any item including potions and food etc...so we don't have to come to such measures!

Ashnarug

The only items "unavailable" on the quicklot for me are items with levels too low. They are still on the quicklot but unavailable for use.