Maintenance for the week of July 27:
• [IN PROGRESS] NA megaservers for maintenance – July 27, 6:00AM EDT (10:00 UTC) - 11:00AM EDT (15:00 UTC)
• [IN PROGRESS] EU megaservers for maintenance – July 27, 10:00 UTC (6:00AM EDT) - 15:00 UTC (11:00AM EDT)
• [IN PROGRESS] NA megaservers for maintenance – July 27, 6:00AM EDT (10:00 UTC) - 11:00AM EDT (15:00 UTC)
• [IN PROGRESS] EU megaservers for maintenance – July 27, 10:00 UTC (6:00AM EDT) - 15:00 UTC (11:00AM EDT)
If you can't connect, open a support ticket.
SBB
✭✭
Seriously, open a support ticket, don't just whine about it on the forums. They need to know who is having problems and how large the issue is.
https://help.elderscrollsonline.com/app/webassist/incident
1) Select your platform.
2) Technical support.
3) Select "have trouble logging in".
4) Check both Yes's, then scroll to the bottom of the page to find the "Next" button. It should appear if you've checked Yes.
5) CALMLY AND PROFESSIONALLY fill out the ticket description. Bitching out the support guys that are just relaying information doesn't help anyone.
6) Error code: 200
7) You'll get a response later, probably with some canned and scripted response that has nothing to do with your problem. It's what level 1 support people are told to do. Bear with it, give as much details as you can.
8) Check back often, play something else for a while, or go outside. It's a beautiful day (probably). Have you been to a state park recently? There's probably some really great ones nearby that you can make a day trip of.
https://help.elderscrollsonline.com/app/webassist/incident
1) Select your platform.
2) Technical support.
3) Select "have trouble logging in".
4) Check both Yes's, then scroll to the bottom of the page to find the "Next" button. It should appear if you've checked Yes.
5) CALMLY AND PROFESSIONALLY fill out the ticket description. Bitching out the support guys that are just relaying information doesn't help anyone.
6) Error code: 200
7) You'll get a response later, probably with some canned and scripted response that has nothing to do with your problem. It's what level 1 support people are told to do. Bear with it, give as much details as you can.
8) Check back often, play something else for a while, or go outside. It's a beautiful day (probably). Have you been to a state park recently? There's probably some really great ones nearby that you can make a day trip of.
0
-
Inquisitor_Wind✭✭✭its 11 pm and the nearest state park takes 4 hrs of drive, i'll pass tyEdited by Inquisitor_Wind on March 5, 2017 5:42PM0
