Maintenance for the week of July 6:
• PC/Mac: No maintenance – July 6
• ESO Store and Account System for maintenance – July 8, 10:00AM EDT (14:00 UTC) - 12:00PM EDT (16:00 UTC)
• PC/Mac: No maintenance – July 6
• ESO Store and Account System for maintenance – July 8, 10:00AM EDT (14:00 UTC) - 12:00PM EDT (16:00 UTC)
The issues related to logging in to the European PC/Mac megaserver have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Anyone Else Unable to Submit a Support Ticket on the Website?
Surragard
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I keep trying to submit a ticket on the website and when I'm at the final step to submit I just keep the getting the spinning "loading circle" in the middle of the screen and nothing happens. Anyone else having an issue submitting tickets?
I don't always drink Skooma, but when I do I go to the Southwall Corner Club. May you walk on warm sands my friends.
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Ah ha ha! I see what you did there. Clever. But seriously what kind of customer service works weekends?Morbidchemical wrote: »"This may be an unusually long submission."
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PlaceboSoul✭✭✭The kind that has to work weekends because their shizzle is so brokenPAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!0
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Balibe✭✭✭✭
Customer support is open 7 days a week, from 9.00a to 10.00p EST .....SilasMurder wrote: »
Ah ha ha! I see what you did there. Clever. But seriously what kind of customer service works weekends?Morbidchemical wrote: »"This may be an unusually long submission."
I had an issue with a guild deposit. I made one deposit for the weekly fees, the second was for a donation. The second did not go into the guild bank according to the history .....
I submitted a support ticket last night via the website after 10.00p EST. Got a response that support was closed and it would be looked into the following day. Today I got another response, they looked into my issue and resolved it .....
So support via the website it is working and on weekends .....0 -
Surragard✭✭✭✭Ultimately, I received an email regarding my ticket even though I still had the loading screen so it did go through. With that said, the response I received was completely unrelated to the issue I wrote and my ticket was then closed but I guess we'll take one problem at a timeI don't always drink Skooma, but when I do I go to the Southwall Corner Club. May you walk on warm sands my friends.0