letsdothedungeonslow wrote: »

If you don't fix this, I am going to send you back my game and demand a refund, then just play something else. Really, I have never come across such severe problems with a computer game.

Nothing like threats to get results.

I'm sure they will get right on it.

Considering you do live in the US I doubt you will ever see a refund. Now maybe if you were EU player since they have laws to protect consumers in certain situations.

I only experience the problems listed here on my low end computer at work (when I'm not suppose to be playing )

I don't experience any of these problems on my gaming rig at home.

What is your set up? Maybe some improvements could be made. Do you meet the recommended requirements of the game?

Majic wrote: »

letsdothedungeonslow wrote: »

If you don't fix this, I am going to send you back my game and demand a refund, then just play something else. Really, I have never come across such severe problems with a computer game.

Nothing like threats to get results.

I'm sure they will get right on it.

If you pay for something you expect the best service to be given, and obviously it isn't.

I feel for ya, but there's no context here. I don't have these issues and don't really know of or see many people having this many issues or to that extent. Hope it gets resolved, from the limited info gleaned from the op, seems like an issue with his rig.

As far as crashes, I play for 4-9 hours at a time and crash at most once. Mostly never, so it not happening to everyone.

As far as "NPC black silhouettes", that was a implement to help with super long load screens. In short, we can be in game for 30-60secs able to run around while stuff renders in, or sit in a load screen for those 30-60 sec.
Just my two septims..
Huzzah!!

Also: In before lock!

4. Flickering grass (a new one this morning)

That's an AMD driver issue. Roll back your driver.

letsdothedungeonslow wrote: »

I am sick to the back teeth of the following problems, which in combination are making this game finally and truly unplayable. It's not like there haven't been serious problems before, and your customer service is appalling and never solves any of them anyway, but right now:-

1. Latency spikes regularly hit 4000+
2. Even when latency is showing low-ish (for this game, not by a global standard), say around 100ms, there are STILL the classic instances of invisible enemies killing me, or being teleported back to an earlier part of the dungeon
3. Regular disconnections (10 or so in a 3 hour play session)
4. Flickering grass (a new one this morning)
5. After login, having to wait 2 mins for the bankers to appear and other players to not be black outlines.

These are not limited to cities anymore, either. I was the only player in a Delve in Coldharbour at 1am this morning and all of the above (apart from the grass) was bothering me. I wanted to play on but there was really no point.

If you don't fix this, I am going to send you back my game and demand a refund, then just play something else. Really, I have never come across such severe problems with a computer game.

Some tips:-

- Do NOT try to fob me off. I am a seasoned consumer advocate.
- There is nothing wrong with my setup. It works fine on other games and applications. I hit the upper end of spec requirements
- My internet connection is the fastest one in California and all of my speed tests show a really strong and healthy line

It's not their game when others don't experience the same problems
1. My latency barely goes above 100
2. See above. Definitely no rubber banding or invisible enemies.
3. I MIGHT disconnect once to twice a month
4. No flickering grass.
5. I have to wait no more than 3 seconds for black outlines to disappear.

It sounds to me that you have video card problems and possibly a bad Ethernet adapter (or someone in your house is hogging your bandwidth). Look, I know your angry and I'm not trying to trigger you but seriously put your PC through an extensive and demanding bench marking program and see if you have any issues. If you do, graphics card is going...graphic cards can break even if they are new.

Really not had the same problems but here is what i experience from when I play...

1. My latency barely goes above 100 as well. Did have the issue a while back but found out is was the Asus GameFirst III Software that was lowering the priority of ESO to low priority on the network. Once I removed that I had no issues.
2. Not seen any rubber banding issues or invisible enemies, but have seen NPC that happened to be cursed to become "one with the floor" and only see their heads or half their bodies. I think that is a bug that could be fixed but not game breaking; just funny to see.
3. After the issue in 1 was resolved by removing Asus GameFirst III I have not had any real issues with this.
4. Did have flickering grass until I got the cooling on video card down to below 75 (Using Nvidia fan control to set better cooling for the card and make sure the fans were running on a more aggressive setting for cooling.)
5. I have to wait no more than 3 seconds for black outlines to disappear.

Back on

letsdothedungeonslow wrote: »

There are a lot of very unimaginative and unhelpful people here that want to place the blame in my corner.

But...

- I can promise you I know what I'm doing from an IT perspective. I won't go into my qualifications, but trust me, I know what I'm talking about.
- My rig more than meets the requirements, OK?
- These problems became orders of magnitude worse after the update. That is not coincidence.
- I'm not the only person experiencing these problems.
- yes, there are those of you with lesser or no problems, but it is faulty logic to use this to suggest the problem is at my end. That is not how servers work.
- I've tried working with ZOS's shockingly inept reps and they admit the problems exist but offer no solution.

TLDR: If you want to put your head in the sand and believe that there are no widespread issues at ZOS end for latency, etc, then that's up to you. This thread is not aimed at you anyway

Did you try doing the dungeon slow?

letsdothedungeonslow wrote: »

There are a lot of very unimaginative and unhelpful people here that want to place the blame in my corner.

But...

- I can promise you I know what I'm doing from an IT perspective. I won't go into my qualifications, but trust me, I know what I'm talking about.
- My rig more than meets the requirements, OK?
- These problems became orders of magnitude worse after the update. That is not coincidence.
- I'm not the only person experiencing these problems.
- yes, there are those of you with lesser or no problems, but it is faulty logic to use this to suggest the problem is at my end. That is not how servers work.
- I've tried working with ZOS's shockingly inept reps and they admit the problems exist but offer no solution.

TLDR: If you want to put your head in the sand and believe that there are no widespread issues at ZOS end for latency, etc, then that's up to you. This thread is not aimed at you anyway

MMO's happen? I've never had to wait over an hour or two hours when I put in tickets, not sure why others don't get responded to as quickly. Mabye it's eso plus members secretly get booted to the front of the line. Their rep's are not the people who directly work on this game, they are customer support, so don't expect good technical help right off the bat. But yea man, MMOS happen, lots of games have these problems, and not everyone on those games have them either. Just be patient and don't be rude to reps because they may have been able to help more than they actually did.

DrkHunter86 wrote: »

Majic wrote: »

letsdothedungeonslow wrote: »

If you don't fix this, I am going to send you back my game and demand a refund, then just play something else. Really, I have never come across such severe problems with a computer game.

Nothing like threats to get results.

I'm sure they will get right on it.

Yea zos doesn't do refunds. Pretty sure they don't care either. These are mostly issues stemming since lunch. As a matter of fact I remember someone saying a zos dev blamed some of I on us. At least in the PC players because not enough players where using the pts after patches and updates. Just what I heard though.

Well maybe it was something you ate, since the symptoms didn't appear until after you had lunch.

here here.
we all love this game- why else would we spend so much time on it, talk about it, play it. it just gets overwhelmingly frustrating when in this day and age- when efficiency and stability are core values to any tech company or entertainment service- that ZoS have failed to deliver - CONSISTENTLY.

like others here I am a subscriber to multiple entertainment tech devices, from iTunes to Netflix, showtime, HBO, Facebook, hotmail, espn, nba.com and other games such as COD, 2ksports , easports, steam, etc- and many more I'm forgetting.

I HAVE NEVER had a technical or service issue with any of the above services. not one disconnect- not one maintenance, lag spike - NADA!.

and yet here we have zos- whom i pay more than most of them combined- given how much i spend on crap like costumes and crap, and yet i have to endure weekly maintenances, decreasing ping performance, etc.
worst of all is that in the past 2 weeks i ve not been able to play because of EU performance to here in australia is soo bad (before it was 400- barely playable- to now 500- decidedly unplayable) that i havent been able to log into my EU account but to do my writs and feed horses.

now I m left with either starting a new account on the NA server- which i was told when i began would be the same. but is clearly superior ( though on the NA same issues persist- a better baseline ping- but far worse , unplayable spikes) . so here i am in purgatory, oblivion - I've asked for tech support- some kind of sign or help , that perhaps a server is coming in the future or better performance to existing servers- but all I've gotten is surveys.

I'm happy that most of you can play this game unhindered but for many its simply not the case- and simply not good enough- when every other global entertainment service we subscribe to - doe not discriminate in performance and stability like this game does.