I can not describe in words my anger on the game developers. Someone hacked my account and changed his first name and second name. To change the password, I wanted to use "Forgot your password", but in order to do this - you need to enter the first name and the second name. I have the key of the game, which proves that I bought it. There are letters to the activation of your account, I know the UserID. I can't contact support (on web-site), because there I need to login. I can not create an account on the forum, because I did not receive a letter when I bought the game. It turns out that if, for example, I typed name, but made a mistake - I can not return my account. Should I buy the game again?
P.S. ESO English Support answered this:
Thank you for contacting the Bethesda Team. If you are contacting us in regards to The Elder Scrolls Online: Tamriel Unlimited, please go to https://help.elderscrollsonline.com
and login with your game login details to open a help ticket. This will assist our Support Team in addressing your issue more efficiently.
But how?? I can't log in! Please, I'm exhausted.