ESO+ active yet... not active?

Tabkey · February 2017

Pretty much as the title says. I had gotten an email a few weeks back, stating that my ESO+ time had expired, yet when I look in my account, it shows I still have a good two months of time left. I log into the game, and sure enough I don't have my ESO+ bonuses. Did something go goofy? I keep getting the generic robot response on my ticket, so I'm double dipping. Reference # 170215-002581

Niktorius · February 2017

If you check the Xbox support forums, you'll see that more people have issues with ESO+

I for one, was charged the 14th, got my crowns, it worked last night, but was not active when I logged in this morning (euro time).

ZOS_DaryaK · February 2017

Hey Tabkey, I made sure your ticket is in the correct queue for a support agent to assist you. Thanks for your patience!