Hey All
I've sent a good handful of support tickets over the pass year or so, and this goes back to when I first experienced this issue back when imperial city dropped.
My in game voice chat on the EU server doesn't work but if I switch over to the NA America it works, which rules out an issue myside and the issue it self most likely being server side on zos side.
from support I have tired all that has been asked which id be more than happy to link the messages from support that have gone back and forth below as proof of what has been asked, With the last update with the in game messaging option I thought, just maybe that it would fix my voice chat - Which it hasn't, I have even wiped my Xbox one and installed the game from fresh and even got a few new headsets to rule out as much as possible from my side.
Even images of in game of both servers working on NA and not on EU have been sent across to the support team as proof of the issue I am having.
I don't find it too hard playing without this feature, but when running end game trails its increasingly hard to communicate with my group unless we link up via party, which getting 12 people to jump in a party can be a pain at times or I get a brief second or so to type a message.
please could some one advise if they are having the same issue or have had the same issue and if so , have they been able to get it resolved via support - Or if they have any suggestions?
I'm assuming because I'm just one person that this has just be disregarding and will never be resolved, just want the features the game offers so I can speak with my friends and fellow eso'ers??
All the best.