[BUG] Homestead Access Permission Priority is Wrong!

Glaiceana · February 2017

There is a problem with the permissions for homes.

Put simply, it does not prioritise your friendslist over guilds! Nor does it understand that if someone is in 2 guilds, one with permission, one without, that they should be allowed in!

Explanation:

Let's say I don't want an entire trade guild of strangers to come into my home, so I block that guild, BUT, I do want my friend to come in, but they happen to be in that guild as well, it means they cannot visit without a personal permission.
Also, if that friend is in 2 guilds the same as me, if one guild is blocked and one guild is given specific access, they still cannot visit.

The game MUST prioritise people in your friendslist and MUST prioritise the guild you have selected to be allowed to access your home! Even if that person is in one of the blocked guilds, and especially if that person is your friend.

Please fix

paulsgruff · February 2017

I can confirm that other players couldn't enter my primary home when they had permission to do so from my friends list (as default access is set to visitor). This seems to happen if I'm currently in two shared guilds with them, one with access and one without.

Glaiceana · February 2017

Yeah there needs to be further options I think. Our friends should always be prioritised, same for our main guilds. But this cannot be intentional, it really seems the priorities are mixed up.
@ZOS_JessicaFolsom @ZOS_GinaBruno

ZOS_JessicaFolsom · February 2017

You can set permissions for individual players and for your entire guilds, but there is no permission level for your entire friends list. Permissions for individual players override those for guild. If someone is in two guilds, one of which has permission to visit your home via your "Guild Visitors" list and one that is on your "Guild Banlist", the latter takes priority so that individual would not be able to enter your home unless you grant them permission on an individual-player basis.

MissBizz · February 2017

ZOS_JessicaFolsom wrote: »

You can set permissions for individual players and for your entire guilds, but there is no permission level for your entire friends list. Permissions for individual players override those for guild. If someone is in two guilds, one of which has permission to visit your home via your "Guild Visitors" list and one that is on your "Guild Banlist", the latter takes priority so that individual would not be able to enter your home unless you grant them permission on an individual-player basis.

So if I want to have a "guild hall" of sorts for my social guild, but I set it so my trading guild cannot visit.. I need to do my own matchmaking of what players are in both and give them individual rights to visit?

Also, for any future members of the guild I would need to check if their in the same trading guilds as me?

Am I understanding correctly?

Glaiceana · February 2017

ZOS_JessicaFolsom wrote: »

You can set permissions for individual players and for your entire guilds, but there is no permission level for your entire friends list. Permissions for individual players override those for guild. If someone is in two guilds, one of which has permission to visit your home via your "Guild Visitors" list and one that is on your "Guild Banlist", the latter takes priority so that individual would not be able to enter your home unless you grant them permission on an individual-player basis.

MissBizz wrote: »

ZOS_JessicaFolsom wrote: »

You can set permissions for individual players and for your entire guilds, but there is no permission level for your entire friends list. Permissions for individual players override those for guild. If someone is in two guilds, one of which has permission to visit your home via your "Guild Visitors" list and one that is on your "Guild Banlist", the latter takes priority so that individual would not be able to enter your home unless you grant them permission on an individual-player basis.

So if I want to have a "guild hall" of sorts for my social guild, but I set it so my trading guild cannot visit.. I need to do my own matchmaking of what players are in both and give them individual rights to visit?

Also, for any future members of the guild I would need to check if their in the same trading guilds as me?

Am I understanding correctly?

Yeah as MissBizz says, this is not convenient at all, the priority should not be the latter (blocked guild), it should always be the thing you have selected special access for, just like individual players added as visitors takes priority, so should a guild, regardless if some of those guild members are blocked in another, eg a trading guild that is not for social purposes.

Shadowshire · February 2017

ZOS_JessicaFolsom wrote: »

You can set permissions for individual players and for your entire guilds, but there is no permission level for your entire friends list. Permissions for individual players override those for guild. If someone is in two guilds, one of which has permission to visit your home via your "Guild Visitors" list and one that is on your "Guild Banlist", the latter takes priority so that individual would not be able to enter your home unless you grant them permission on an individual-player basis.

(Ahem) .... that's not the way that I have interpreted the way that Permissions work (or are supposed to work). From your description, the Permissions UI as it is in the game is ambiguous and misleading.

baratron · February 2017

It sounds like the game priorities Blocking over Allowing. Which makes sense - it's important to keep you safe from someone who might harass you.

What I'm confused about is why you are specifically Blocking a guild rather than simply not giving them Visitor permission. Are you having problems with people from your trading guild popping in to see you during events with your social guild? If not, why Block them?

I know that some homes are highly limited in terms of number of allowed visitors, but it seems like a lot of hassle to have to create a specific list of allowed @names.

Glaiceana · February 2017

Ok so now there is further issues...

If someone travels to you from the allowed guild, their entire friendslist can also travel in...
So on one hand you have the game prioritising blocked things, and on the other ZERO control or privacy on other aspects.

I had people in my house that I have not seen before, they are not in my friendslist and not in my allowed guild. So I can only assume that they travelled to the guildie that was in there via their friendslist. This should not be allowed...

baratron wrote: »

It sounds like the game priorities Blocking over Allowing. Which makes sense - it's important to keep you safe from someone who might harass you.

What I'm confused about is why you are specifically Blocking a guild rather than simply not giving them Visitor permission. Are you having problems with people from your trading guild popping in to see you during events with your social guild? If not, why Block them?

I know that some homes are highly limited in terms of number of allowed visitors, but it seems like a lot of hassle to have to create a specific list of allowed @names.

The only way to not give a guild visitor permission IS to block them. And you are right, it would be a lot of hassle to individually allow people in, this is my point and MissBizz's

EDIT:

Unless by selecting "No Access" in the default general tab, this prevents friends of guild members entering? Can you confirm this @ZOS_JessicaFolsom ? The permission options are a little confusing

Glaiceana · February 2017

Ok after further testing, I think I've ironed out whats going on. The permissions are still a little confusing and all over the place, but this is the information I've gathered now:

In General, if you select Visitor, this means that Friends of Guildies and I assume even their friends can travel and access your place, even without your name. This option basically means "Public".

Banlist is pointless. The "No Access" option is basically all you need, and you just allow your friends and guilds individually. If for some reason you wanted just one person in your guild banned from entering your home, that would be the only use for this. The guild banlist is the same really, no point banning a guild if no one can access your home anyway. And even if you do ban a guild, if your friend or allowed guildies are in that guild, they will inadvertently get banned too.

Friendslist is NOT taken into account at all. No special treatment for your friends, special permissions, they don't overwrite anything. This means that if you don't want a Public house, but do want your friends to enter your home, you must individually add them by name in the Visitors tab. Lengthy process.

The current system does not take into account people being in multiple guilds. This definitely needs tweaking.

No Access = No one can get in at all. Only accepted players and guildies, those guild members friends can't access, which is good, but your own friends still cannot, and must be individually added.

Ajaxandriel · February 2017

The access system is a bit obscure indeed. "No Access" seems to be the better choice for a "private" place as you said.

Moreover the game lacks a clear way to define Guild Houses.
The actual system just allows the guildmaster to set one house for offline access... That is a shame. We should be allowed to share more houses with our guildmates when offline.
Do the many Mage Guild Houses of Tamriel have to shut down each time Vanus Galerion is offline? I think not.

In a guild, we should be able to flag several houses as HeadQuarters. Obviously the eligible houses for this would be the classical houses, the manors and even medium houses.

Barbara73 · October 2017

This still is not working right, I am having people without permission enter my homesteads that are not on the permission lists and it's now to the point it's like living in an open shopping mall. I have reported it with the usual pictures and screen shots to the point that's all I do anymore and still no admission from anyone it's even a problem. I am told the same thing over and over, turn off adds and run repair tool. And as always the "Go To" fix does nothing and all I have are emails that claim it's an "Unknown" bug and they can't help me.

Needs to be fixed or what I have spent on the homesteads needs to be refunded. Simple fix Zenimax I'm waiting.

Glaiceana · October 2017

Barbara73 wrote: »

This still is not working right, I am having people without permission enter my homesteads that are not on the permission lists and it's now to the point it's like living in an open shopping mall. I have reported it with the usual pictures and screen shots to the point that's all I do anymore and still no admission from anyone it's even a problem. I am told the same thing over and over, turn off adds and run repair tool. And as always the "Go To" fix does nothing and all I have are emails that claim it's an "Unknown" bug and they can't help me.

Needs to be fixed or what I have spent on the homesteads needs to be refunded. Simple fix Zenimax I'm waiting.

@Barbara73 Yeah the permissions are still very annoying.
One thing you could try is making your homes default access "No Access" and then make sure you haven't added the wrong guilds as visitors in that separate tab. And if that fails remove all visitors in all homes, set all to No Access, and this will kick everyone from all your houses. Then you can start from the bottom up adding the people you want.

Barbara73 · October 2017

Glaiceana wrote: »

@Barbara73 Yeah the permissions are still very annoying.
One thing you could try is making your homes default access "No Access" and then make sure you haven't added the wrong guilds as visitors in that separate tab. And if that fails remove all visitors in all homes, set all to No Access, and this will kick everyone from all your houses. Then you can start from the bottom up adding the people you want.

No guild is permitted never has been on any of my homesteads

Glaiceana · October 2017

Barbara73 wrote: »

Glaiceana wrote: »

@Barbara73 Yeah the permissions are still very annoying.
One thing you could try is making your homes default access "No Access" and then make sure you haven't added the wrong guilds as visitors in that separate tab. And if that fails remove all visitors in all homes, set all to No Access, and this will kick everyone from all your houses. Then you can start from the bottom up adding the people you want.

No guild is permitted never has been on any of my homesteads

@Barbara73 But still check your default access setting. You don't have to have had a guild added to get 100s of players in your house. All it takes is the default set as visitor and one person can come in and then their entire friendslist can travel to them instantly.

Barbara73 · October 2017

Glaiceana wrote: »

Barbara73 wrote: »

Glaiceana wrote: »

@Barbara73 Yeah the permissions are still very annoying.
One thing you could try is making your homes default access "No Access" and then make sure you haven't added the wrong guilds as visitors in that separate tab. And if that fails remove all visitors in all homes, set all to No Access, and this will kick everyone from all your houses. Then you can start from the bottom up adding the people you want.

No guild is permitted never has been on any of my homesteads

@Barbara73 But still check your default access setting. You don't have to have had a guild added to get 100s of players in your house. All it takes is the default set as visitor and one person can come in and then their entire friends list can travel to them instantly.

Okay to end the endless repeating of this I have one person with permission no guild permissions or any other player. I have checked many times now. None of the players that have come in are in the guild I am in, or on my friends list or the friends list of the player that is allowed. No one has been in group with either of us when this has happened.

Glaiceana · October 2017

Barbara73 wrote: »

Glaiceana wrote: »

Barbara73 wrote: »

Glaiceana wrote: »

@Barbara73 Yeah the permissions are still very annoying.
One thing you could try is making your homes default access "No Access" and then make sure you haven't added the wrong guilds as visitors in that separate tab. And if that fails remove all visitors in all homes, set all to No Access, and this will kick everyone from all your houses. Then you can start from the bottom up adding the people you want.

No guild is permitted never has been on any of my homesteads

@Barbara73 But still check your default access setting. You don't have to have had a guild added to get 100s of players in your house. All it takes is the default set as visitor and one person can come in and then their entire friends list can travel to them instantly.

Okay to end the endless repeating of this I have one person with permission no guild permissions or any other player. I have checked many times now. None of the players that have come in are in the guild I am in, or on my friends list or the friends list of the player that is allowed. No one has been in group with either of us when this has happened.

Sorry, I didn't wish to cause you to repeat yourself. But I do understand that you don't have a guild added. And all I was asking was to check the default access permission, which you hadn't said you did. But anyway if all the checks have been made and you know this person isn't bringing their friends in then I can only hope that ZOS deals with your case on an individual level.
Perhaps @ZOS_GinaBruno can look into @Barbara73 ticket number and get it pushed further?

All I can say is good luck, I hope it is solved one day

Barbara73 · October 2017

Glaiceana wrote: »

Barbara73 wrote: »

Glaiceana wrote: »

Barbara73 wrote: »

Glaiceana wrote: »

@Barbara73 Yeah the permissions are still very annoying.
One thing you could try is making your homes default access "No Access" and then make sure you haven't added the wrong guilds as visitors in that separate tab. And if that fails remove all visitors in all homes, set all to No Access, and this will kick everyone from all your houses. Then you can start from the bottom up adding the people you want.

No guild is permitted never has been on any of my homesteads

@Barbara73 But still check your default access setting. You don't have to have had a guild added to get 100s of players in your house. All it takes is the default set as visitor and one person can come in and then their entire friends list can travel to them instantly.

Okay to end the endless repeating of this I have one person with permission no guild permissions or any other player. I have checked many times now. None of the players that have come in are in the guild I am in, or on my friends list or the friends list of the player that is allowed. No one has been in group with either of us when this has happened.

Sorry, I didn't wish to cause you to repeat yourself. But I do understand that you don't have a guild added. And all I was asking was to check the default access permission, which you hadn't said you did. But anyway if all the checks have been made and you know this person isn't bringing their friends in then I can only hope that ZOS deals with your case on an individual level.
Perhaps @ZOS_GinaBruno can look into @Barbara73 ticket number and get it pushed further?

All I can say is good luck, I hope it is solved one day

Thank you sorry to be snippy but have been dealing with this since March now with nothing from ZOS but endless requests for the same thing over and over, then saying it's an unknown bug and they can't help. I know it's not unknown as it's in these forums and on Redit. Even reinstalled the game and started with no permissions for anyone and wiped my friends list and removed all adds and still it happens. I recall when I first purchased one of the homesteads had a player come over the wall and get in. Currently ZOS can't decide how I should report it, as in what topic to put it under. I feel any moment I will enter a home and it will be empty, as recently my items have been moved around. Perhaps there is a poltergeist on ESO.