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Lost all items I stored in my bank. [solved]

me_ming
me_ming
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So I got to a Banker, and realized I've lost everything in there that I stored. I tried submitting a ticket and for some reason I cannot get pass the 2nd step, I chose [Item Issue] >> [Missing Items] and that's it. I have the [Next: add issue details] button, but it's grayed out. Anyone know how I can go about this? Also it says if items aren't bought from crown store they can't be retrieved. Is that telling that I cannot retrieve the items from my bank, which I still don't know what happened? I have roughly around 130-140+ items in my bank that suddenly vanished. Help please.
Edited by me_ming on February 6, 2017 3:03AM
"We're heroes, my boon companion, and heroes always win! Let that be a lesson to you."
-Caldwell, "The Final Assault"

"There is always a choice. But you don't get to choose what is true, you only get to choose what you will do about it..."

-Abnur Tharn, "God of Schemes"]
  • AzuraKin
    AzuraKin
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    uh what bank? guild bank, personal bank? because there an issue sometimes items in guild bank wont show up, they still there, just doesnt show them. could happen i guess to personal bank, though ever heard of it happening to personal bank.,
    v160 spellsword (nightblade)
    v160 restoration archmage (Templar)
    v160 battlemage (sorcerer)
    v160 restoration archmage (Templar)
    v160 warrior (DragonKnight)
    v160 assassin (nightblade)
    v160 swordsman (sorcerer)
    v160 spellsword (nightblade)
  • me_ming
    me_ming
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    personal bank. :(

    Logged in about 7-8 hours ago my items where still there. When I relogged now, it's all gone :(
    "We're heroes, my boon companion, and heroes always win! Let that be a lesson to you."
    -Caldwell, "The Final Assault"

    "There is always a choice. But you don't get to choose what is true, you only get to choose what you will do about it..."

    -Abnur Tharn, "God of Schemes"]
  • WhiteCoatSyndrome
    WhiteCoatSyndrome
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    Does anyone else know your password? You might want to change it if someone else found out what it was.
    #proud2BAStarObsessedLoony
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
    A useful explanation for how RNG works
    How to turn off the sustainability features (screen dimming, fps cap) on PC
  • me_ming
    me_ming
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    Thanks for the replies. But I solved this earlier, by reloading. @_@

    And yes @WhiteCoatSyndrome that was definitely one thing that scared me. As far as I know no one knows it.
    "We're heroes, my boon companion, and heroes always win! Let that be a lesson to you."
    -Caldwell, "The Final Assault"

    "There is always a choice. But you don't get to choose what is true, you only get to choose what you will do about it..."

    -Abnur Tharn, "God of Schemes"]
  • WhiteCoatSyndrome
    WhiteCoatSyndrome
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    @me_ming Glad to know it was a simple fix and not a serious problem then! :)
    #proud2BAStarObsessedLoony
    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
    A useful explanation for how RNG works
    How to turn off the sustainability features (screen dimming, fps cap) on PC
  • me_ming
    me_ming
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    @me_ming Glad to know it was a simple fix and not a serious problem then! :)

    I know. I panicked when it happened, tbh. lol
    "We're heroes, my boon companion, and heroes always win! Let that be a lesson to you."
    -Caldwell, "The Final Assault"

    "There is always a choice. But you don't get to choose what is true, you only get to choose what you will do about it..."

    -Abnur Tharn, "God of Schemes"]
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