Buyed 22750 Crowns and only received 750 of them

MistressAngel19 · January 2017

Hello

I buyed today 22750 Crowns for 150 Euros in the Crown store but i only received 750 Crowns. I wonder where the 22000 crowns are.
For me it was a lot of Money and i am a little upset that i not received them.

Artemiisia · January 2017

@ZOS_GinaBruno

https://help.elderscrollsonline.com/app/answers/detail/a_id/37355

this is what I could find so far, I would recommend writing a ticket about it MistressAngel, I listed Gina so she might help you better

Elsonso · January 2017

Even if you did not buy them from Steam, as reference by the link, open a ticket.

@ZOS_GinaBruno does not typically respond to stuff like this when summoned. Other forum admins and mods will, from time to time. I think the "open a ticket" will be what they suggest, too.

If you are on console or Steam, I would wait 24 hours, just to be sure they are not caught up in a backlog. When buying directly from Bethesda for PC/Mac, this is generally not necessary.

Edit: Also, make sure you actually paid for them. If you still have your money, then you are probably OK and just need to buy them again.