The Elder Scrolls Online

Maintenance for the week of April 13:
• PC/Mac: No maintenance – April 13
Update 50 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/categories/pts

Unable to Play, Help?

Leave a Reply
CookieSenpai
CookieSenpai
Soul Shriven
I've just downloaded the game and as soon as I press that Play button it crashes.....

Just 5min before that I could get all the way into Log In where then it would say the Log In Time out.

What am I Doing wrong?
  • [Deleted User]
    [Deleted User]
    Soul Shriven
    The user and all related content has been deleted.
  • Tandor
    Tandor
    ✭✭✭✭✭
    ✭✭✭✭✭
    Which platform and server, and if PC is it direct or through Steam? System specs if PC (NB: it no longer supports DX9)?
  • CookieSenpai
    CookieSenpai
    Soul Shriven
    GrumpyMuffin wrote: »
    Which system?


    Hi sorry, PC
    Tandor wrote: »
    Which platform and server, and if PC is it direct or through Steam? System specs if PC (NB: it no longer supports DX9)?

    PC and I couldn't get far enough to choose a server I think. Direct. I don't exactly understand what you mean at the end :/
  • Stovahkiin
    Stovahkiin
    ✭✭✭✭✭
    ✭✭
    Try this: Press the gear button on the top right of the launcher to go to your settings. Then find and uncheck the "Run 64Bit Game Client" check box. That fixed some problems that I was having before.
    Edited by Stovahkiin on December 19, 2016 1:57AM
    Beware the battle cattle, but don't *fear* the battle cattle!
  • CookieSenpai
    CookieSenpai
    Soul Shriven
    Stovahkiin wrote: »
    Try this: Press the gear button on the top right of the launcher to go to your settings. Then find and uncheck the "Run 64Bit Game Client" check box. That fixed some problems that I was having before.

    I'm reinstalling the game first and if it's still like this I'll do that, thank you :)

    (I had actually reinstalled it Yesterday as I havent played in awhile and wasnt working when I tried getting on after a few months. So i've needed to now reinstall it twice...)
  • Emothic
    Emothic
    ✭✭✭✭
    Please take note. It may not be a problem on your end but and issue with the game servers itself. Even though you have not connected to a server, the game has to keep some sort of connection to know which server to connect to. And ESO do have several problems with their servers crashing and timing out. It could be a possibility that the servers are having issues right now and it is preventing you from logging in.
    Lord Emothic Von Hellsing of ze Hellsing Family.
    Dragon Knight of the Ebonheart Pact. Xbox One - NA
  • Stovahkiin
    Stovahkiin
    ✭✭✭✭✭
    ✭✭
    CookieSenpai wrote: »
    Stovahkiin wrote: »
    Try this: Press the gear button on the top right of the launcher to go to your settings. Then find and uncheck the "Run 64Bit Game Client" check box. That fixed some problems that I was having before.

    I'm reinstalling the game first and if it's still like this I'll do that, thank you :)

    (I had actually reinstalled it Yesterday as I havent played in awhile and wasnt working when I tried getting on after a few months. So i've needed to now reinstall it twice...)

    Alrighty, let us know what happens :)
    Beware the battle cattle, but don't *fear* the battle cattle!
  • CookieSenpai
    CookieSenpai
    Soul Shriven
    Stovahkiin wrote: »
    CookieSenpai wrote: »
    Stovahkiin wrote: »
    Try this: Press the gear button on the top right of the launcher to go to your settings. Then find and uncheck the "Run 64Bit Game Client" check box. That fixed some problems that I was having before.

    I'm reinstalling the game first and if it's still like this I'll do that, thank you :)

    (I had actually reinstalled it Yesterday as I havent played in awhile and wasnt working when I tried getting on after a few months. So i've needed to now reinstall it twice...)

    Alrighty, let us know what happens :)



    Yeah the reinstall didn't do a single thing.
  • Nyghthowler
    Nyghthowler
    ✭✭✭✭✭
    ✭
    Did you try running in both 32 and 64 bit mode? What antivirus program are you using? Which operating system?
    I'm not prejudiced; I hate everyone equally !
  • CookieSenpai
    CookieSenpai
    Soul Shriven
    Nyghthowler wrote: »
    Did you try running in both 32 and 64 bit mode? What antivirus program are you using? Which operating system?


    Yes just tried to do the 64 bit untick of the box but still unsuccessful. i'm using a Toshiba, and I honestly don't know what antivirus i'm using. Windows Defender?
  • CookieSenpai
    CookieSenpai
    Soul Shriven
    Connection to the server timed out. Please try again later.

    That is all I get, every single time I try and do anything :/
Sign In or Register to comment.