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Bought ESo plus but not showing as active

Libonotus
Libonotus
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I don't have access to the bonuses or DLC but it's been paid for
Xbox one
  • JahneeO
    JahneeO
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    That happened to me when I first subbed on the XBone. I think it may just take some time to happen. If it takes days, I would put in a ticket they should resolve it soon (ha ha). They were timely with my ticket anyway.

    You may not see your crowns for a week or two. No idea why it happens but, never fail, every month my sub gets renewed and then a week and a half later I get my crowns. *shrug*
  • NewBlacksmurf
    NewBlacksmurf
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    YEP....it's been an issue one way or another since console launch, yet to be resolved.

    Contact Xbox support and open a ticket with ZOS ingame

    Then....ask Xbox to stop and refund it.
    If you wish, you can try to sub again the next day

    Good luck
    Edited by NewBlacksmurf on December 13, 2016 5:33PM
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • runagate
    runagate
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    I don't play on console but why even bother having an automated system that isn't automated?

    If some real live human must respond to get it to work anyway just set up a 800 number and give them a PC with account management software.
  • spencer2361
    spencer2361
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    I think when it happened to me it was on Microsofts end, they had to cancel my membership, refund my money and then re subscribe to get it to work
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