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November Loot Crate PIN Code

PoddyMcQ
PoddyMcQ
Soul Shriven
Anyone else not able to use their loot crate pin to get the upgrade to the emperor's edition of ESO?

I've been talking to a robot reply in the ESO support team, all i get are auto responses of "if your issue has been resolved let us know" followed by we don't deal with codes

Even though they have a help article that says if you can't redeem this code to contact support with the necessary details?

Am i the only one getting frustrated by the extremely unhelpful support team?
  • elfwitch42
    elfwitch42
    Soul Shriven
    If it is a steam version of ESO, I had to uninstall my eso and redownload it. Then it worked no problem
  • PoddyMcQ
    PoddyMcQ
    Soul Shriven
    Well

    After 9 days of auto responses I finally got someone in ESO Support to look at my ticket.

    They applied the code for me and they say it's sorted.

    Haven't been able to logon yet to confirm. but here's hoping
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