Maintenance for the week of November 10:
• [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
I don't think that this post is fair Zos do communicate with plenty of people through threads. They also take into account things that are said in threads even though they don't always reply. If you have a serious issue with the game try twitter, it's not hard to set up an account and if it's serious enough they'll respond very quickly.