Where are Zenimax People

TheHsN · December 2016

Since long time they are too SILENCE i think.. i read somewhere RICH was saying we are busy to make you houses and furnitures. I hope it is not THE reason only...This is NOT SIMS game...

I hope they are going to come with , BALANCED classes,gears and races.
I hope they come with REAL fixes to bugs and LAGS
I hope they come with ideas of saving PVP
I hope they come with some new magicka based Weapons
I hope they come with Balanced Ultimates
Battlegrounds , arenas and more trials and zones.

This long wait should bring somethings great next to it..

PLS DONT come with Dissapointment

PS: sorry about my english:):):)

AzraelKrieg · December 2016

There will never be a true balance with classes and gears. It simply doesn't work. In saying that, the next update will bring about a number of balance changes to the game along with the housing that was already mentioned. PvP is PvP. Not much can save it really since there is always a new meta that causes massive issues there. Battlegrounds are being worked on still but no ETA. New trials and dungeons are being worked as Finn still has a job but no ETA. New zones are coming as information as be data mined already but again, no ETA those. Stuff is coming but until ZOS are ready or allowed to mention it, they can't talk about.

[Deleted User] · December 2016

The user and all related content has been deleted.

AzraelKrieg · December 2016

GrumpyMuffin wrote: »

AzraelKrieg wrote: »

There will never be a true balance with classes and gears. It simply doesn't work. In saying that, the next update will bring about a number of balance changes to the game along with the housing that was already mentioned. PvP is PvP. Not much can save it really since there is always a new meta that causes massive issues there. Battlegrounds are being worked on still but no ETA. New trials and dungeons are being worked as Finn still has a job but no ETA. New zones are coming as information as be data mined already but again, no ETA those. Stuff is coming but until ZOS are ready or allowed to mention it, they can't talk about.

That doesn't explain why the customer service people have also vanished. No one posts here anymore, support tickets get ignored. They might not be able to tell us (well, other players as I'm waiting for my account deletion email to be responded to) what their future plans are, but they should be helping people with issues now; either here on the forums or by responding to support tickets

The customer service people don't work in the forums. Also, just because they don't post doesn't mean they aren't noticing the issues players are bringing up.

ItsGlaive · December 2016

Counting their money.

[Deleted User] · December 2016

The user and all related content has been deleted.

AzraelKrieg · December 2016

GrumpyMuffin wrote: »

AzraelKrieg wrote: »

GrumpyMuffin wrote: »

AzraelKrieg wrote: »

There will never be a true balance with classes and gears. It simply doesn't work. In saying that, the next update will bring about a number of balance changes to the game along with the housing that was already mentioned. PvP is PvP. Not much can save it really since there is always a new meta that causes massive issues there. Battlegrounds are being worked on still but no ETA. New trials and dungeons are being worked as Finn still has a job but no ETA. New zones are coming as information as be data mined already but again, no ETA those. Stuff is coming but until ZOS are ready or allowed to mention it, they can't talk about.

That doesn't explain why the customer service people have also vanished. No one posts here anymore, support tickets get ignored. They might not be able to tell us (well, other players as I'm waiting for my account deletion email to be responded to) what their future plans are, but they should be helping people with issues now; either here on the forums or by responding to support tickets

The customer service people don't work in the forums. Also, just because they don't post doesn't mean they aren't noticing the issues players are bringing up.

What are forum community managers if not customer service? They are not accountants, developers, voice over artists etc...If they are noticing what people are posting, then where are their replies to threads where people have posted they have submitted x number of tickets and got no reply. Would it be too much to ask to request the poster PMs the ticket info and they will chase it up. So many aspects of the game are broken, would it be too much to say it is being looked into or to collect more information. Something, anything, to show that they actually still exist.

The only forum engagement we get these days are threads being moved or closed

Well their title isn't customer service. Consider them public relations people. Only on rare occasions do they ask someone to PM the ticket info as it could be an extreme circumstance

[Deleted User] · December 2016

The user and all related content has been deleted.

Vrienda · December 2016

Balancing and creating content is handled by different teams. Housing and probably Vvardenfell is next, no doubt there'll be some balancing too.

bottleofsyrup · December 2016

Fanning themselves with Crate money and gold-plating their toilet seats.

Mojmir · December 2016

Preparing the f2p model

Lava_Croft · December 2016

Imagine you were a ZOS employee working on ESO. Would you want to communicate with the community given the current state of the game?

I know I would stay [SNIP] away from my customers.

ItsGlaive · December 2016

Lava_Croft wrote: »

Imagine you were a ZOS employee working on ESO. Would you want to communicate with the community given the current state of the game?

I know I would stay [SNIP]away from my customers.

I think that says way more about the way they've treated their customers, than it does their customer base itself.

Birdovic · December 2016

Where are Zenimax People

Bathing in money and tears earned from sold crown crates

[Deleted User] · December 2016

The user and all related content has been deleted.

ItsGlaive · December 2016

Lava_Croft wrote: »

Xabien wrote: »

Lava_Croft wrote: »

Imagine you were a ZOS employee working on ESO. Would you want to communicate with the community given the current state of the game?

I know I would stay [SNIP] away from my customers.

I think that says way more about the way they've treated their customers, than it does their customer base itself.

No ***, sherlock.

Think that was meant to be four '*'

Birdovic · December 2016

Xabien wrote: »

Lava_Croft wrote: »

Xabien wrote: »

Lava_Croft wrote: »

Imagine you were a ZOS employee working on ESO. Would you want to communicate with the community given the current state of the game?

I know I would stay [SNIP] away from my customers.

I think that says way more about the way they've treated their customers, than it does their customer base itself.

No ***, sherlock.

Think that was meant to be four '*'

Dont sit, Sherlock!

Lava_Croft · December 2016

Xabien wrote: »

Lava_Croft wrote: »

Xabien wrote: »

Lava_Croft wrote: »

Imagine you were a ZOS employee working on ESO. Would you want to communicate with the community given the current state of the game?

I know I would stay [SNIP] away from my customers.

I think that says way more about the way they've treated their customers, than it does their customer base itself.

No ***, sherlock.

Think that was meant to be four '*'

Blame the awesome forum software.