Can't Open Crown Crates

Greifenherz · December 2016

So uhm...I bought two 1.5k crown crate bundles in the store, then hit F3 to open them and...

I get a black bar with 0 crown gems at the bottom and that's it? Then when I hit F3 again a Khajiiti accent says "Goodbye friend". That is all that happens. I feel like more is supposed to happen? I've been spamming F3 to make something appear, logged back out and back in again, turned the game off and restarted it...any solutions?

Drevick · December 2016

Same problem for me. Have not found a solution yet.

Greifenherz · December 2016

Solution: Turn off all addons, reload UI.

Drevick · December 2016

Hmm, I wonder what add-on is causing it

ZOS_GinaBruno · December 2016

Are you guys running into this on your first Crate, or after opening a few Crates? Also, can you confirm which platform and megaserver you're on, please?

Greifenherz · December 2016

Was first crate, PC EU eso64.exe

Drevick · December 2016

First crates, NA PC

xaraan · December 2016

definitely an add-on (not sure which yet) but disabling them made it work

Greifenherz · December 2016

It's one of the outdated ones for me, ticking outdated ones off did the trick.

praxis · December 2016

Having the same issue. Welp, having to disable and re-enable all my addons every time I open a crate should make that whole thing a lot less tempting. Thanks for all the saved cash, addon makers!

helediron · December 2016

ZOS_GinaBruno wrote: »

Are you guys running into this on your first Crate, or after opening a few Crates? Also, can you confirm which platform and megaserver you're on, please?

At least Idle Animations prevent showing the khajit. Reported this on PTS forum, in official feedback thread! Thank you ZOS for listening PTS feedback.

augestflex_ESO · December 2016

This seems to be the same issue I had here:

https://forums.elderscrollsonline.com/en-GB/discussion/306336/crown-crates-lose-all-ui-after-crate-interaction-except-chat#latest

This was repeatable for me. In each case I opened 15-45 crates then went back to the first Crown Crate screen with the cat (think E took me back) then exited the Crown Crate UI from that screen.

I found a workaround to prevent the issue: Even if I wasn't going to buy new Crown Crates I could go to buy new Crates (think it is keybind T) which closes the Crown Crate UI with cat and opens up the Crown Store. Then you exit the Crown Store with the ALT key and you retain your UI instead of losing everything except chat.

Bloodtruffle · December 2016

Greifenherz wrote: »

It's one of the outdated ones for me, ticking outdated ones off did the trick.

I'm so glad I found this thread. Yep. This solution worked for me.

Jonno · December 2016

For me it was the addon called "NoSpin"

hope this helps

Bifrost106 · August 2017

For me it was the addon called "No thank you"