Can't preview hairstyles or adornments in the Crown Store

Mephisto · November 2016

Not sure if anyone else has this problem. Whenever I try to preview any hairstyles or adornments in the crown store my costume helm shows up instead of the preview and can't see anything. I have tried with and without the hide helm option, still the same.

This is how my char looks normally before previewing anything:

This is what happens after trying the preview a hairstyle:

feyii · November 2016

I can confirm this. It happens when you wear a costume with head gear, but also when wearing disguises with head gear. The status of the hide helmet option has no effect in the preview for hairstyles and adornments. Interestingly it behaves correctly for other previews.

Fabulosity · November 2016

For now you have to take off your helmet and any costumes and it should work.

Zaldan · November 2016

Fabulosity wrote: »

For now you have to take off your helmet and any costumes and it should work.

kinda defeats the point if you wanna see what an item looks like on the character with a costume or disguise in place

baratron · November 2016

This bug is truly annoying. If I have "Hide Helmet" enabled, there's a reason for it!