Thanks for the maintenance! (not sarcastic)

CapuchinSeven · October 2016

Wolfenbelle wrote: »

2 days out of 7 is not "maintenance," it is incompetence. 2 days is 28.5% of the 7-day week. Think about all the products and services in life that, if you had to go without for nearly one third of a week, would be a downright disaster. Heat in the winter and air conditioning in the summer, for example, or water services, or food deliveries to your local stores.

Now, before you jump all over me and say that ESO is a game, not something that's life or death, of course you're right. But the fundamental point is the same. We are paying for a service that we are not receiving for a significant percentage of time. Why isn't there a test system and production system like with most organizations? Do ongoing maintenance on the test system and move updates to production when ready, seamlessly. Happens all the time. Many organizations cannot afford to have any systems downtime. But this one sticks its customers with a high percentage of downtime most weeks and people blindly accept it. Go figure.

I agree, I really don't know why people blindly accept it and shout "ZOS is doing their jobs!", if I told my boss that doing my job was me bringing down our services for hours and hours 2 days out of 7 he'd find someone that actually could do the job.

It's not like it's just ZOS though, the whole gaming industry makes people in similar jobs in other industry types just blink in disbelieve at what gamers will let them get away with.

Barnsley · October 2016

CapuchinSeven wrote: »

Wolfenbelle wrote: »

2 days out of 7 is not "maintenance," it is incompetence. 2 days is 28.5% of the 7-day week. Think about all the products and services in life that, if you had to go without for nearly one third of a week, would be a downright disaster. Heat in the winter and air conditioning in the summer, for example, or water services, or food deliveries to your local stores.

Now, before you jump all over me and say that ESO is a game, not something that's life or death, of course you're right. But the fundamental point is the same. We are paying for a service that we are not receiving for a significant percentage of time. Why isn't there a test system and production system like with most organizations? Do ongoing maintenance on the test system and move updates to production when ready, seamlessly. Happens all the time. Many organizations cannot afford to have any systems downtime. But this one sticks its customers with a high percentage of downtime most weeks and people blindly accept it. Go figure.

I agree, I really don't know why people blindly accept it and shout "ZOS is doing their jobs!", if I told my boss that doing my job was me bringing down our services for hours and hours 2 days out of 7 he'd find someone that actually could do the job.

It's not like it's just ZOS though, the whole gaming industry makes people in similar jobs in other industry types just blink in disbelieve at what gamers will let them get away with.

Am I wrong on thinking that you are so angry with this down time because you want to play this game?? If you really thought what you say I would think you wouldn't play

Schemering · October 2016

My problems were solved with yesterdays patch (i couldnt see skill animations and had desync between actual health and health bars) but i have been in cyro and it is awful! Im no pvp player but i could see that this grouping bug needed fixing asap for the pvppeeps so i use the downtime to assess i am addicted to eso as i dont like server being down and to do some other, useful things in rl as zos recently started to give etas which makes the downtime bearable:)

CapuchinSeven · October 2016

Schemering wrote: »

My problems were solved with yesterdays patch (i couldnt see skill animations and had desync between actual health and health bars) but i have been in cyro and it is awful! Im no pvp player but i could see that this grouping bug needed fixing asap for the pvppeeps so i use the downtime to assess i am addicted to eso as i dont like server being down and to do some other, useful things in rl as zos recently started to give etas which makes the downtime bearable:)

That bug should have never made it into live in the first place.

wazzz56 · October 2016

Sheezabeast wrote: »

DYSEQTA wrote: »

Tryxus wrote: »

DYSEQTA wrote: »

Sheezabeast wrote: »

DYSEQTA wrote: »

OP, you are pathetic.

Because? *feeds troll because boredom and am genuinely curious how trying to explain maintenance is good to people who might not know how MMO maintenance works*

Because you clearly lack an understanding of how maintenance on a server based service should be done and therefore naively praise incompetence.

Still doesn't justify a "you're pathetic" comment

Fair point. "Naive" would have been a more diplomatic choice but would have failed to communicate my frustration at seeing people defending things that are not worthy of defense.

Introducing yourself onto the forum with a post calling OP 'pathetic' was n

DYSEQTA wrote: »

Tryxus wrote: »

DYSEQTA wrote: »

Sheezabeast wrote: »

DYSEQTA wrote: »

OP, you are pathetic.

Because? *feeds troll because boredom and am genuinely curious how trying to explain maintenance is good to people who might not know how MMO maintenance works*

Because you clearly lack an understanding of how maintenance on a server based service should be done and therefore naively praise incompetence.

Still doesn't justify a "you're pathetic" comment

Fair point. "Naive" would have been a more diplomatic choice but would have failed to communicate my frustration at seeing people defending things that are not worthy of defense.

Calling someone pathetic is not diplomatic and does not communicate anything but a rude comment with no substance. Just take a breath, i'm assuming you breathe?

Eloquently Savage^

maboleth · October 2016

Wolfenbelle wrote: »

2 days out of 7 is not "maintenance," it is incompetence. 2 days is 28.5% of the 7-day week..

Since you're using mathematics for this triviality, well, you're wrong. It's not 2 days. It's 3-6 hours per maintenance day. If you are playing ESO 24/7 it means you are spending 168 hours in Tamriel ideally, or ~159 hours (6.6 days) with two days (3h+6h) maintenance. Far, far less than your 28,5% projection.

Sigh.

71r3n · October 2016

Sheezabeast wrote: »

They just launched One Tamriel. This is to be expected. If you can't handle the game with bugs don't complain when Zos actually does their jobs. I hope the Cyrodiil grouping gets fixed!

So when did they fix the speed buf (running not as fast as before). When did they fix spikes coming from the bad servers (not the players connection). When did they fix unlogical set combos (ie Lightspeaker Set on a destro staff) even thought natch potes state, that they fixed it. And how can u knwo they fixed the grouping bug, and didnt add any new (or wait, since the code is old, the bugs would be old too, right?

) when it isnt even up till now?