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ESO Log in Error
I tried running the game from Steam 2 days ago and hoping to play sometime as I did always with no problem but instead I got this an error saying that either my password was incorrect or that I was supposed to use the launcher to play in the game, which was what I was doing. I repaired the ESO client it did nothing, copy pasted the CD Key I got on steam to the ESO site, did nothing, My account seems active but I cannot play the game because of the error.
So here is the juicy part.
I verified the integrity of game cache today to see if it was a problem on steams end or anything else. There were 780 something files that were not installed (somehow).
And the game folder from E disc only have this in it.
zosSteamRemover
The game seems to still take up 169gb on disc when I check from Programs and Features. The File is EMPTY however, All the shortcuts from the game are not usable anymore as if its deleted but it's still taking space and now since steam couldn't find all those folders it's trying to download freaking 56gb AGAİN.
The folders in live/liveeu/pts are still in place.
I am writing here because I send a ticket and no one cared to take glimpse at it and only copy pasted the usual:
Greetings,
Thank you for contacting The Elder Scrolls Online team. Due to high ticket volume, we apologize for how long it has taken us to get back to you, and appreciate your patience.
If your issue has been resolved, please be sure to provide feedback using our Customer Service Survey when it arrives in your inbox. If your issue has not been resolved, please respond back to this email so we can continue to assist you.
Thank you again for your time and patience.
Warm Regards,
The Elder Scrolls Online Team
I replied that it wasn't solved. And no response. And this happened exactly 21 hours ago.
What wisdom does the ESO community have for the problem clearly ZOS doesn't give a damn about?
I don't have an idea as to what information to include in the question to get the point across so let me know if there is anything you wish to know.
So here is the juicy part.
I verified the integrity of game cache today to see if it was a problem on steams end or anything else. There were 780 something files that were not installed (somehow).
And the game folder from E disc only have this in it.
zosSteamRemover
The game seems to still take up 169gb on disc when I check from Programs and Features. The File is EMPTY however, All the shortcuts from the game are not usable anymore as if its deleted but it's still taking space and now since steam couldn't find all those folders it's trying to download freaking 56gb AGAİN.
The folders in live/liveeu/pts are still in place.
I am writing here because I send a ticket and no one cared to take glimpse at it and only copy pasted the usual:
Greetings,
Thank you for contacting The Elder Scrolls Online team. Due to high ticket volume, we apologize for how long it has taken us to get back to you, and appreciate your patience.
If your issue has been resolved, please be sure to provide feedback using our Customer Service Survey when it arrives in your inbox. If your issue has not been resolved, please respond back to this email so we can continue to assist you.
Thank you again for your time and patience.
Warm Regards,
The Elder Scrolls Online Team
I replied that it wasn't solved. And no response. And this happened exactly 21 hours ago.
What wisdom does the ESO community have for the problem clearly ZOS doesn't give a damn about?
I don't have an idea as to what information to include in the question to get the point across so let me know if there is anything you wish to know.
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ZOS_DaryaKadminHello GoldenKitsune, I just want to clarify that your ESO log-in is not the same as your Steam log-in. What UserID are you using to log in?The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
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Steam UserID: GoldenKitsune13
If that was the question.
I sign in both to ESO account and client I used to open from steam with:
GoldenKitsune
Am I not supposed to in the first place? It worked so far.
On a side note, would downloading the game directly from my account rather than steam help in the feature so I don't get the same error again. (Though I learned not to verify game cache from steam at this point, despite Steam still having that option as a reliable solution in their support page...)Edited by GoldenKitsune on September 17, 2016 11:55AM0 -
ZOS_DaryaKadminHey GoldenKitsune, it appears that is not the correct UserID for your game account. I am going to send you a PM.
The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0