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ZOS is extremely disrespectful
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WillhelmBlack✭✭✭✭✭
✭✭WillhelmBlack wrote: »Would you look at that, it's a nice sunny day here in the north of England.
That looks quaint.
Your street looks quaint, Wil.
Northern quaintness.
See them hedges, that's what I'm doing today. Joy!
Hedges, weeds and Ivy!Edited by WillhelmBlack on September 7, 2016 10:28AMPC EU1 -
Daemons_Bane✭✭✭✭✭
✭✭Beats the view from my window
I have an intersection with crashes almost weekly 1 -
Shad0wfire99✭✭✭✭✭
✭Daemons_Bane wrote: »Lumbermill_Emperor wrote: »this troll daemons will never stop
dont feed him
Why would I be a troll?
Because he doesn't know what a troll is.
XBox NA0 -
tat2mano✭✭✭✭Daemons_Bane wrote: »Daemons_Bane wrote: »@crazykrypto Just to take your post a little more seriously than my previous answer
First of all, it's cool to see that you are nice and easy about it, adding it as a wish instead of a demand.. Secondly though, in the EULA that you accepted, they tell you that this can happen and that it's not something that we get compensated for 
Not sure if ZoS is happy me telling this out here but i recently (2-3 weeks ago) got one day of eso+ added to my sub after several tickets to support where i complained about long downtimes and stuff.
Well they can ofc choose to do so and doing so will make people happy, which is a smart move.. But I think it's important to remember that we are not entitled to it
The EULA indeed says that we are not entitled to it,
but keeping players satisfied and get them to acknowledge this on media like forums is a good promotion to get the atention of people that are doubting to buy the game,people that never owned it.
I got that extra day of eso+ shortly after i made this poll,
dont think that i got the extra sub day because of it but its a weird coincedence tho.
https://forums.elderscrollsonline.com/en/discussion/285046/24-hours-of-eso-refund-when-downtimes-exceed-24-hours-in-30-days#latest
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I_killed_Vivec✭✭✭✭✭
✭✭.Dread_Viking wrote: »WillhelmBlack wrote: »Would you look at that, it's a nice sunny day here in the north of England.
sunlight seems to be avoided
It's been photoshopped.
There's no garden in Northern England that isn't full of bin bags, beer cans, discarded mattresses and rusting cars 2 -
JD2013✭✭✭✭✭
✭✭✭✭✭WillhelmBlack wrote: »WillhelmBlack wrote: »Would you look at that, it's a nice sunny day here in the north of England.
That looks quaint.
Your street looks quaint, Wil.
Northern quaintness.
See them hedges, that's what I'm doing today. Joy!
Hedges, weeds and Ivy!
Isn't life a constant joy??Sweetrolls for all!
Christophe Mottierre - Breton Templar with his own whole darn estate! Templar Houses are so 2015. EU DC
PC Beta Tester January 2014
Elder of The Black
Order of Sithis
The Runners
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https://tamrieltraveller.wordpress.com/
Crafting bag OP! ZOS nerf pls!0 -
Daemons_Bane✭✭✭✭✭
✭✭Shad0wfire99 wrote: »Daemons_Bane wrote: »Lumbermill_Emperor wrote: »this troll daemons will never stop
dont feed him
Why would I be a troll?
Because he doesn't know what a troll is.
Call me a relic I'm from a time way before trolls took over the net.. Tell me what it precisely means then, and what I do wrong Edited by Daemons_Bane on September 7, 2016 10:29AM0 -
WillhelmBlack✭✭✭✭✭
✭✭WillhelmBlack wrote: »WillhelmBlack wrote: »Would you look at that, it's a nice sunny day here in the north of England.
That looks quaint.
Your street looks quaint, Wil.
Northern quaintness.
See them hedges, that's what I'm doing today. Joy!
Hedges, weeds and Ivy!
Isn't life a constant joy??
Real Life Online: One Life.
Not all the time.PC EU2 -
Daemons_Bane✭✭✭✭✭
✭✭Daemons_Bane wrote: »Daemons_Bane wrote: »@crazykrypto Just to take your post a little more seriously than my previous answer First of all, it's cool to see that you are nice and easy about it, adding it as a wish instead of a demand.. Secondly though, in the EULA that you accepted, they tell you that this can happen and that it's not something that we get compensated for
Not sure if ZoS is happy me telling this out here but i recently (2-3 weeks ago) got one day of eso+ added to my sub after several tickets to support where i complained about long downtimes and stuff.
Well they can ofc choose to do so and doing so will make people happy, which is a smart move.. But I think it's important to remember that we are not entitled to it
The EULA indeed says that we are not entitled to it,
but keeping players satisfied and get them to acknowledge this on media like forums is a good promotion to get the atention of people that are doubting to buy the game,people that never owned it.
I got that extra day of eso+ shortly after i made this poll,
dont think that i got the extra sub day because of it but its a weird coincedence tho.
https://forums.elderscrollsonline.com/en/discussion/285046/24-hours-of-eso-refund-when-downtimes-exceed-24-hours-in-30-days#latest
Agreed that it's good for them.. But if they start doing it in every case, people start to expect it given for any small inconvenience, and then they get upset when it's not given.. Then we have trouble again There's no pleasing people 100% 2 -
LoSnupo✭✭Chickenstein wrote: »There are, for sure, people here who overreact, as well as people whose (uncalled for) practice of apologism just goes way too far.
Let me rephrase the OP, in case someone views his words as too extreme:
I pay for a product. As for me, even as a subscription service. I may or may not like what the product actually is like (as opposed to what I thought it was, or what was promised), it doesn't matter. It may not work all the time (maintenance and other downtimes), it doesn't matter. After all, I don't have to use it (or pay for it) if I don't like it, or it is not up to par with current technology.
But: It's absolutely unacceptable for me when I have the feeling of not being taken seriously as a customer. This is slowly getting the case here. This is not a mom and pop store - it's a multi million company in a multi billion industry. I can expect that a company like that is not relying on customers to tell them that their product is unavailable. I can expect that when they eventually do, which was the case over four (!) hours ago, that some representive is telling me that they are aware of the problem, NOT two hours after that by someone who is probably not even responsible for doing so (thanks, Kai, anyway!). If this is not the case, at least for me it's obvious that me as a customer is not taken seriously, or not valued. And that, dear Zenimax, is extremely bad practice.
I'm not raging btw. I wouldn't even have written something if there were not some people on here who are obviously too ignorant to understand why people are upset.
I'm not blaming anyone for strange decisions regarding the future of the game (BoP, e.g.). I'm not blaming anyone for DDOS attacks, faulty hardware, bad pings, major outages, non-available monitoring, whatever (I could do so however, because professionals ... ah well). I'm not even blaming them for the ridiculous maintenance times. But I'm really blaming them for their total lack of professional, honest, timely communication which really is not too hard a thing to do.
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ZOS_KaiSchoberadminLaucianNailor wrote: »@ZOS_KaiSchober Kai
Kai, it's been 5 hours since the problem was apparent (going by the start of forum posts). Can you share what the outcome of the 5 hours of investigation has revealed please?
What is the presumed/known cause, what are the steps being taken to resolve and what is the projected timeframe for a return to full available status?
Many thanks
Still working on it. From what I understand our team has identified the issue and are working to fix it.
No ETA*, though ... sorry.
* Bring on your memes.8 -
Troneon✭✭✭✭✭
✭✭✭ZOS_KaiSchober wrote: »LaucianNailor wrote: »@ZOS_KaiSchober Kai
Kai, it's been 5 hours since the problem was apparent (going by the start of forum posts). Can you share what the outcome of the 5 hours of investigation has revealed please?
What is the presumed/known cause, what are the steps being taken to resolve and what is the projected timeframe for a return to full available status?
Many thanks
Still working on it. From what I understand our team has identified the issue and are working to fix it.
No ETA*, though ... sorry.
* Bring on your memes.
We have upgraded your subscription service of meme's to full video media content....
https://www.youtube.com/watch?v=cOCD_Jzre3c Edited by Troneon on September 7, 2016 10:36AMPC EU ADMaster Crafter - Anything you need!!High Elf Magicka Templar Healer/DPS/TankTrials / Dungeons / PVP / Everything12 -
tat2mano✭✭✭✭ZOS_KaiSchober wrote: »LaucianNailor wrote: »@ZOS_KaiSchober Kai
Kai, it's been 5 hours since the problem was apparent (going by the start of forum posts). Can you share what the outcome of the 5 hours of investigation has revealed please?
What is the presumed/known cause, what are the steps being taken to resolve and what is the projected timeframe for a return to full available status?
Many thanks
Still working on it. From what I understand our team has identified the issue and are working to fix it.
No ETA*, though ... sorry.
* Bring on your memes.
@ZOS_KaiSchober Thanks for the update.1 -
Dread_Viking✭✭✭✭ZOS_KaiSchober wrote: »LaucianNailor wrote: »@ZOS_KaiSchober Kai
Kai, it's been 5 hours since the problem was apparent (going by the start of forum posts). Can you share what the outcome of the 5 hours of investigation has revealed please?
What is the presumed/known cause, what are the steps being taken to resolve and what is the projected timeframe for a return to full available status?
Many thanks
Still working on it. From what I understand our team has identified the issue and are working to fix it.
No ETA*, though ... sorry.
* Bring on your memes.
We have upgraded your subscription service of meme's to full video media content....https://www.youtube.com/watch?v=cOCD_Jzre3c
ROFLDon't worry girl I'm a Sorcerer, i got my Hardened Ward for protection0 -
Shad0wfire99✭✭✭✭✭
✭Daemons_Bane wrote: »Shad0wfire99 wrote: »Daemons_Bane wrote: »Lumbermill_Emperor wrote: »this troll daemons will never stop
dont feed him
Why would I be a troll?
Because he doesn't know what a troll is.
Call me a relic I'm from a time way before trolls took over the net.. Tell me what it precisely means then, and what I do wrong
A troll is simply someone who tries to de-rail a conversation in an inflammatory manner. You aren't a troll. You just have a different perspective than all of these perpetually outraged forum posters, so they label you a troll, because they can't think of anything else.
XBox NA1 -
tat2mano✭✭✭✭Shad0wfire99 wrote: »Daemons_Bane wrote: »Shad0wfire99 wrote: »Daemons_Bane wrote: »Lumbermill_Emperor wrote: »this troll daemons will never stop
dont feed him
Why would I be a troll?
Because he doesn't know what a troll is.
Call me a relic I'm from a time way before trolls took over the net.. Tell me what it precisely means then, and what I do wrong
A troll is simply someone who tries to de-rail a conversation in an inflammatory manner. You aren't a troll. You just have a different perspective than all of these perpetually outraged forum posters , so they label you a troll, because they can't think of anything else.
Talking about labelling people.1 -
Shad0wfire99✭✭✭✭✭
✭Shad0wfire99 wrote: »Daemons_Bane wrote: »Shad0wfire99 wrote: »Daemons_Bane wrote: »Lumbermill_Emperor wrote: »this troll daemons will never stop
dont feed him
Why would I be a troll?
Because he doesn't know what a troll is.
Call me a relic I'm from a time way before trolls took over the net.. Tell me what it precisely means then, and what I do wrong
A troll is simply someone who tries to de-rail a conversation in an inflammatory manner. You aren't a troll. You just have a different perspective than all of these perpetually outraged forum posters , so they label you a troll, because they can't think of anything else.
Talking about labelling people.
Only if the shoe fits.
XBox NA1 -
Chickenstein✭✭✭✭Shad0wfire99 wrote: »You just have a different perspective than all of these perpetually outraged forum posters, so they label you a troll, because they can't think of anything else.
Perhaps some of them just can't think of why else someone would waste time and effort telling them again and again that they have no right to critizise something which is clearly not working.
Orc Harvester: It's about picking flowers and smashing things2 -
Horker✭✭✭✭opening a clinic for everyone who got c#ncer aswell from the disrespect and *** server downtimeROSES ARE RED, VIOLETS ARE BLUE, TRINIMAC IS DEAD, MALACATH IS TRUE0 -
Glamdring✭✭✭✭✭ZOS_KaiSchober wrote: »LaucianNailor wrote: »@ZOS_KaiSchober Kai
Kai, it's been 5 hours since the problem was apparent (going by the start of forum posts). Can you share what the outcome of the 5 hours of investigation has revealed please?
What is the presumed/known cause, what are the steps being taken to resolve and what is the projected timeframe for a return to full available status?
Many thanks
Still working on it. From what I understand our team has identified the issue and are working to fix it.
No ETA*, though ... sorry.
* Bring on your memes.
We have upgraded your subscription service of meme's to full video media content....https://www.youtube.com/watch?v=cOCD_Jzre3c
HAHAHAHAHAHA, thanks for that laugh
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SteveCampsOut✭✭✭✭✭
✭✭
@ֆȶɛʋɛƈǟʍքֆօʊȶ⍟
Sanguine & Psijic Group Beta Tester.
NA Server:Steforax Soulstrong CH782 Sorcerer ADEU Server:
Grumpy Kahjiti CH782 Dragonknight AD
Rheticia Le Drakisius CH782 Nightblade DC
Razmuzan Thrasmas CH782 Templar EP
Sheenara Soulstrong CH782 Dragonknight DC
Erik Ramzey CH782 Nightblade AD
Growling Kahjiti CH782 Nightblade EP
One of Many Faces CH782 Sorcerer DC
Grumpasaurus Rex CH782 Warden DCGuildmaster of Pacrooti's Hirelings AD Based LGBT Friendly Guild.
Stefrex Souliss CH701 Sorcerer AD
Grumpy Kahjiti CH701 Dragonknight DC
Slithisi Ksissi CH701 Nightblade EP
Pokes-With-Fire CH701 Dragonknight AD
Josie-The-Pussi-Cat CH701 Templar AD
Stug-Grog M'God CH701 Templar DC
One With Many Faces CH701 Nightblade DC
Trixie Truskan CH701 Sorcerer EP
Grumpetasaurus Rex CH701 Warden EP0 -
Shad0wfire99✭✭✭✭✭
✭Chickenstein wrote: »Shad0wfire99 wrote: »You just have a different perspective than all of these perpetually outraged forum posters, so they label you a troll, because they can't think of anything else.
Perhaps some of them just can't think of why else someone would waste time and effort telling them again and again that they have no right to critizise something which is clearly not working.
He never said they "had no right to criticize." Again with the twisting words. I'm over this thread.
XBox NA0 -
Daemons_Bane✭✭✭✭✭
✭✭Chickenstein wrote: »Shad0wfire99 wrote: »You just have a different perspective than all of these perpetually outraged forum posters, so they label you a troll, because they can't think of anything else.
Perhaps some of them just can't think of why else someone would waste time and effort telling them again and again that they have no right to critizise something which is clearly not working.
No one said it was not working There is indeed a malfunction when we can't log on.. But I don't see a reason for torches and pitchforks.. We have been told that a problem arose, and an alarm woke the technicians.. Some time later a forum poster gave us a notice .. So the issue is being handled.. I think the divide right now is between people that expect 24H service, and the more patient crowd that knows people sleep from time to time Edited by Daemons_Bane on September 7, 2016 10:58AM2 -
Chickenstein✭✭✭✭Shad0wfire99 wrote: »He never said they "had no right to criticize." Again with the twisting words. I'm over this thread.
Talking about perpetually enraged, eh?
Well then, please tell me your interpretation of a constant flow of apologism for a valid argument. Please also include as of why this guy told us to go outside instead of playing, or posting in a thread where criticism is applied.
Orc Harvester: It's about picking flowers and smashing things1 -
Chickenstein✭✭✭✭Daemons_Bane wrote: »I think the divide right now is between people that expect 24H service, and the more patient crowd that knows people sleep from time to time
Well I think we can settle on that, though of course you make a very subjective implication here
This is not a 5 person business, you know
at least I hope that. I guess shift work is not unheard of in the US. Orc Harvester: It's about picking flowers and smashing things1 -
Daemons_Bane✭✭✭✭✭
✭✭Chickenstein wrote: »Daemons_Bane wrote: »I think the divide right now is between people that expect 24H service, and the more patient crowd that knows people sleep from time to time
Well I think we can settle on that, though of course you make a very subjective implication here
This is not a 5 person business, you know at least I hope that. I guess shift work is not unheard of in the US.
Agreed that it's probably not manned by 5 people.. But again, I don't see the NEED for 24H crew, as this just a game.. I have chosen to rely on the information given, as that is all we have, however smart someone pretend to be.. The information given to us in this case, as have been stated many times now, is that the technicians started working on it as soon as they got the notice.. From what I can see, nothing could be done to handle it better then..0 -
I_killed_Vivec✭✭✭✭✭
✭✭Some people like to complain.
Some people like to complain about people who complain.
Some like to complain about people who complain about people who complain.
Take your choice, you're still complaining
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Chickenstein✭✭✭✭Daemons_Bane wrote: »But again, I don't see the NEED for 24H crew, as this just a game..
I hear that a lot (not only in games), but from that point of view, anything not related to medical businesses wouldn't need a 24h service. Which is wrong when you enter a market where 24h availability is common, not unusual.
Try to not see that as a game, but as a generic product you pay for (and which is professional enough to request 3 EULAs to be signed). Since it's a service available all over the globe, you have to have some sort of 24h fallback service arrangements (IMHO, that is). I'm not talking about a 10 minute reaction SLA here, I'm talking about a general lack of communication. I'm sorry, but this (again, sorry, Kai) is not what I am expecting from a company as Zenimax.Orc Harvester: It's about picking flowers and smashing things1 -
Daemons_Bane✭✭✭✭✭
✭✭Chickenstein wrote: »Daemons_Bane wrote: »But again, I don't see the NEED for 24H crew, as this just a game..
I hear that a lot (not only in games), but from that point of view, anything not related to medical businesses wouldn't need a 24h service. Which is wrong when you enter a market where 24h availability is common, not unusual.
Try to not see that as a game, but as a generic product you pay for (and which is professional enough to request 3 EULAs to be signed). Since it's a service available all over the globe, you have to have some sort of 24h fallback service arrangements (IMHO, that is). I'm not talking about a 10 minute reaction SLA here, I'm talking about a general lack of communication. I'm sorry, but this (again, sorry, Kai) is not what I am expecting from a company as Zenimax.
Well, it IS a game why would I not see it as such.. It's a luxury, not a necessity And for another point, not much here has 24H service hehe.. Not markets, not stores Where I live, people communicate with the companies in their open hours.. IF the company have chosen to provide a 24H service it's cool, but it's not the norm
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