Maintenance for the week of December 15:
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
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FriedEggSandwich✭✭✭✭✭
✭.I just found a reply from a german Zenimax employee on another thread timestamped 8:32 this morning, accessed at https://forums.elderscrollsonline.com/en/discussion/comment/3337136#Comment_3337136.
They said that "Ich habe unsere Techniker angeschrieben und suche nach weiteren Informationen", which translates to "I have written to our technicians , looking for more information."
So maybe they are looking into it, just value their german customers more?
English speaking customers forum users include american, british and any other country apart from germany and france I think. They are represented by the american team who are probably fast asleep currently as it's 3am there.Edited by FriedEggSandwich on September 7, 2016 8:04AMPC | EU0 -
Triipie19Soul ShrivenFriedEggSandwich wrote: ».I just found a reply from a german Zenimax employee on another thread timestamped 8:32 this morning, accessed at https://forums.elderscrollsonline.com/en/discussion/comment/3337136#Comment_3337136.
They said that "Ich habe unsere Techniker angeschrieben und suche nach weiteren Informationen", which translates to "I have written to our technicians , looking for more information."
So maybe they are looking into it, just value their german customers more?
English speaking customers include american, british and any other country other than germany or france I think. They are represented by the american team who are probably fast asleep currently as it's 3am there.
Ooooh; suppose that makes sense
Does seem ridiculous as someone highlighted earlier that there isn't a dedicated European team for Customer Services. 1 -
Isis1e✭Yes my experience is they mostly give generic answers too... a friend of mine often reports issues but I usually don't bother and just wait. I decided to start reporting stuff like this anyway though. Not because I expect actual help fast but at least my issue is then logged or something. Maybe it will help someone wake up and fix stuff maybe it won't but at least I did what I could about it.1
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Triipie19Soul ShrivenHuzzah! "We are aware of the connection issues to the European megaservers and are investigating them."0
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bercithebeastSoul ShrivenIf it helps: as far as my endeavours go, the server that isn't responding is the launcher server near Baltimore, US. Hope the ZOS team can make use of this info 0
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WhedenSoul ShrivenHuzzah! "We are aware of the connection issues to the European megaservers and are investigating them."
Where did you see that ?
EDIT
Sorry I was checking on support page, I didn't see the top of forum pages...Edited by Wheden on September 7, 2016 8:36AMLegion Of The Dominion - PVP for the Queen !0 -
cromdubh68✭✭Zenimax- "We are aware of the connection issues to the European megaservers and are investigating them."
............... have you tried turning it off and then on again? Or adding an exception to your server's firewall? What about renaming your server to "Eric"? How about dancing naked 3 times around the sacred oak sunwise, under the light of a full moon?1 -
WhedenSoul ShrivenMaybe miniservers would work better than megaservers... JJ !Legion Of The Dominion - PVP for the Queen !0
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Amiarah✭✭✭It´s not the server that is offline, but the login server if I read things right. There are hardly ever more than one loginserver, megaservers work fine.1 -
LaiTash✭✭✭Lol i've been waiting for 5 hours yesterday to play, and now the login server is down. Awesome work Z.0
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Ethos✭✭✭We are aware of the connection issues to the European megaservers and are investigating them.
Please, be patient...0 -
Youmee✭✭✭
Heya, it's a beautiful sunny morning. Afternoon in Russia, though. And here i am sitiing with the same ptorble for three hours already.cromdubh68 wrote: »How about dancing naked 3 times around the sacred oak sunwise, under the light of a full moon?
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We are currently investigating issues some players are having regarding logging into the European megaservers. We will update as new information becomes available
Some players? More like all the players no?
Btw @cromdubh68 wrote: »Zenimax- "We are aware of the connection issues to the European megaservers and are investigating them."
............... have you tried turning it off and then on again? Or adding an exception to your server's firewall? What about renaming your server to "Eric"? How about dancing naked 3 times around the sacred oak sunwise, under the light of a full moon?
Pure genius mate, pure genius, I laughed soooo hard
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Youmee✭✭✭cromdubh68 wrote: »Yeah and I'm looking into marrying Liv Tyler, but it ain't going to happen............ is it?
Just don't give up, miracles happen.0 -
Drako✭Same here.
You can find an announcement above:
"We are currently investigating issues some players are having regarding logging into the European megaservers. We will update as new information becomes available."0 -
same here
game consultant shows the launcher url ping test failing (timing out), all the other ping tests succeed tho
its probably why the announcements section doesnt show up on the login screen either
Edited by mrbum1234b16_ESO on September 7, 2016 9:30AM0 -
Buddheia✭✭✭Some might be happy with a half full glass, I want my glass to be full. My comment wasn't negative either, I simply said they fixed the dog and we should be happy about that0
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Glycer✭✭Does seem ridiculous as someone highlighted earlier that there isn't a dedicated European team for Customer Services.
There used to be, but ZOS had "budget cuts" and I'm guessing European market means nothing to them.
We get scheduled maintenances during the day and if antyhing goes wrong we have to wait for US teams to wake up.
Edited by Glycer on September 7, 2016 10:05AM1 -
Youmee✭✭✭
Yep, and make sure that there is a clear picture of your login screen with error on the background:cromdubh68 wrote: »And a picture of myself in swimwear.
No more TESO, Lyv, I will spend all my time only with you!
She might like it.
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