I have reported a flaw in my character stats multiple times and explained it in great detail both in-game and in emails and Help does not seem to understand the problem and asks me to report the problem in-game which I have done multiple times. I feel help is trying to just get rid of me rather than fixing my character stats which a truly wrong. How can my racial skill level be less than my overall character sill level? Help is unable to understand this question/problem. Come on man.