Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• PC/Mac: NA and EU for maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• Xbox One: NA and EU megaservers for patch maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)
• PlayStation®4: NA and EU megaservers for patch maintenance – December 18, 6:00AM EST (11:00 UTC) - 10:00AM EST (15:00 UTC)

Effectiveness of Help

Riswa
Riswa
I have reported a flaw in my character stats multiple times and explained it in great detail both in-game and in emails and Help does not seem to understand the problem and asks me to report the problem in-game which I have done multiple times. I feel help is trying to just get rid of me rather than fixing my character stats which a truly wrong. How can my racial skill level be less than my overall character sill level? Help is unable to understand this question/problem. Come on man.
  • Riswa
    Riswa
    Now I am told that I need to wait for the next patch and that that might fix it. Come on man. A character level is definitively wrong and a patch will fix it. Help seems to respond with words and no action. And the words are mostly irrelevant to the problem. Come on man. Fix the problem.
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