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Subbed in June Not Knowing RNG Boxes Coming, Can I Get Full Refund??
oxxalejandroxxo
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I subbed for 180 days in June. At that time if I had known RNG boxes were coming I would not only have not subscribed ESO+, but I would also have deleted and left the game for good. Now, to my surprise, they decided to add RNG boxes to the game despite the fact that they have promised they have no such plan. Therefore, for me personally, the game will soon become a product, on principle, totally different from the product that I have subscribed to. Can I get full refund for the 180 day subscription fee I have paid??
Edited by oxxalejandroxxo on August 23, 2016 2:31PM 9
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cjthibs✭✭✭✭✭
✭Can you walk into a restaurant and ask for a refund for the meal you ate there last Tuesday because you're worried you might not enjoy tonight's meal?
(For the record, I absolutely RNG boxes and will probably unsub as well, but this is just dumb.)19 -
coolermh✭✭✭No-MrHeid625
Max Chars:
Magika Sorc AD
Stamina NB AD
Stam DK AD
Magika NB-
Magika Temp-
Stam Warden
Stam Sorc
Mag Warden1 -
idk✭✭✭✭✭
✭✭✭✭✭They are keeping their promise of no P2W.
The only claims played have made about something being P2W have been extreme strestches of information that do not redemble reality.
So, no refund for you.4 -
oxxalejandroxxo✭✭✭✭Can you walk into a restaurant and ask for a refund for the meal you ate there last Tuesday because you're worried you might not enjoy tonight's meal?
(For the record, I absolutely RNG boxes and will probably unsub as well, but this is just dumb.)
If I had bought a half year buffet pass somewhere near my workplace, and then discovered dead flies in their soup, of course I will ask for full refund!15 -
Jade1986✭✭✭✭✭
✭✭✭oxxalejandroxxo wrote: »Can you walk into a restaurant and ask for a refund for the meal you ate there last Tuesday because you're worried you might not enjoy tonight's meal?
(For the record, I absolutely RNG boxes and will probably unsub as well, but this is just dumb.)
If I had bought a half year buffet pass somewhere near my workplace, and then discovered dead flies in their soup, of course I will ask for full refund!
This was the best metaphore ever. =D2 -
cjthibs✭✭✭✭✭
✭oxxalejandroxxo wrote: »Can you walk into a restaurant and ask for a refund for the meal you ate there last Tuesday because you're worried you might not enjoy tonight's meal?
(For the record, I absolutely RNG boxes and will probably unsub as well, but this is just dumb.)
If I had bought a half year buffet pass somewhere near my workplace, and then discovered dead flies in their soup, of course I will ask for full refund!
How many times would you say, in a given year, do you send a meal back?0 -
mad0ni0n✭✭✭I don't know what you hope to achieve by making this post, why do you think we would know if you can get a refund? Of course, common sense dictates that you cannot but you need to raise a ticket with support for this issue.
But you already knew that.5 -
P3ZZL3✭✭✭✭✭
✭IT is a valid point, however, in almost ALL ToS it gives them freedom to change the game as they see fit with no recompense to the User who submitted (I'm sure you read that in the ToS
)
At there discretion they can offer a refund, but it is at their discretion and can cause a dangerous precedent if not done correctly that can leave them exposed legally.
I would suggest a very well worded, informative and structured email to Gina and see if anything can be done
One line saying "I'm not happy, give me my money back" never works CP561 Redguard | Jabsy Templar | Stamina Build
CP561 Breton | Jesus Beam Templar | Magicka Build Forever!
CP561 Naked Nord | Tanky DK | Stamigicka Build
✭✭✭ Check ESO Server Status Live!: http://eso.webhub.eu/ ✭✭✭3 -
Vipstaakki✭✭✭✭✭
✭No you cannot get a refund on ESO plus since it is working as intended. How you spend it entirely up to you.
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juhasman✭✭✭✭I don t know why people are so affaraid and disgusted about loot boxes. As long people will not be able to trade items from boxes to others it not affects game at all. Dont like loot boxes? Dont buy them. There will be stil things You'll be able to buy for crowns like mounts etc.2 -
Unsent.Soul✭✭✭✭✭
✭What's wrong with the boxes? How will it affect your gameplay? Why does people spending their own money/crowns for boxes matter to you?
If anything it's supporting the game, can you actually be butthurt that someone bought a box and got a costume or some other cosmetic item?4 -
oxxalejandroxxo✭✭✭✭I don t know why people are so affaraid and disgusted about loot boxes. As long people will not be able to trade items from boxes to others it not affects game at all. Dont like loot boxes? Dont buy them. There will be stil things You'll be able to buy for crowns like mounts etc.
Do I have to expose them time and time again? 2 -
Zorgon_The_Revenged✭✭✭✭✭......the Black Desert Online bandwagon slowly rolled it's way past Tamriel, some jumped on and some just looked and scratched their head.....0
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Kalebron✭✭✭oxxalejandroxxo wrote: »I subbed for 180 days in June. At that time if I had known RNG boxes were coming I would not only have not subscribed ESO+, but I would also have deleted and left the game for good. Now, to my surprise, they decided to add RNG boxes to the game despite the fact that they have promised they have no such plan. Therefore, for me personally, the game will soon become a product, on principle, totally different from the product that I have subscribed to. Can I get full refund for the 180 day subscription fee I have paid??
Don't purchase them. There is no reason to get all worked up. Unless someone has a gambling problem, this should not affect them. Just saying.4 -
Unsent.Soul✭✭✭✭✭
✭oxxalejandroxxo wrote: »I don t know why people are so affaraid and disgusted about loot boxes. As long people will not be able to trade items from boxes to others it not affects game at all. Dont like loot boxes? Dont buy them. There will be stil things You'll be able to buy for crowns like mounts etc.
Do I have to expose them time and time again?
This was 1 year ago, their business model can change, and most companies adapt to increase revenue.
If this is your only problem then I fear a bit of growing up may be involved.10 -
cjthibs✭✭✭✭✭
✭oxxalejandroxxo wrote: »I don t know why people are so affaraid and disgusted about loot boxes. As long people will not be able to trade items from boxes to others it not affects game at all. Dont like loot boxes? Dont buy them. There will be stil things You'll be able to buy for crowns like mounts etc.
Do I have to expose them time and time again?
Do you know what a plan is?
Do you know the difference between an informal plan and a formal plan?
Do know which one she is referring to?4 -
oxxalejandroxxo✭✭✭✭Unsent.Soul wrote: »What's wrong with the boxes? How will it affect your gameplay? Why does people spending their own money/crowns for boxes matter to you?
If anything it's supporting the game, can you actually be butthurt that someone bought a box and got a costume or some other cosmetic item?
And they also said the game will never be P2W, you still believe em after this?Edited by oxxalejandroxxo on August 23, 2016 2:34PM0 -
Unsent.Soul✭✭✭✭✭
✭oxxalejandroxxo wrote: »Unsent.Soul wrote: »What's wrong with the boxes? How will it affect your gameplay? Why does people spending their own money/crowns for boxes matter to you?
If anything it's supporting the game, can you actually be butthurt that someone bought a box and got a costume or some other cosmetic item?
And they also said the game will never be P2W, you still believe em after this?
It's still not p2w... but things do change. All your doing now is speculating and assuming.
There's no debate here, you can post year old posts all you want, still stands that the quoted text was stated a year ago.3 -
oxxalejandroxxo✭✭✭✭oxxalejandroxxo wrote: »I don t know why people are so affaraid and disgusted about loot boxes. As long people will not be able to trade items from boxes to others it not affects game at all. Dont like loot boxes? Dont buy them. There will be stil things You'll be able to buy for crowns like mounts etc.
Do I have to expose them time and time again?
Do you know what a plan is?
Do you know the difference between an informal plan and a formal plan?
Do know which one she is referring to?
Oh it's about the meaning of the word "plan". We know there are always plenty of ways to break a promise by playing rhetoric games. The promise to never make the game P2W is also as vague as hell. I mean, what P2W is really??Edited by oxxalejandroxxo on August 23, 2016 2:40PM0 -
Slurg✭✭✭✭✭
✭✭You should submit a support ticket to ask this question and then reply to the completely irrelevant auto reply you will inevitably receive. Other players cannot answer this for you.
Happy All the Holidays To You and Yours!
Remembering better days of less RNG in all the things.0 -
NewBlacksmurf✭✭✭✭✭
✭✭✭✭✭Open a ticket for the remaining unused months and see.
-PC (PTS)/Xbox One: NewBlacksmurf
~<{[50]}>~ looks better than *5010 -
DHale✭✭✭✭✭
✭First of all that is not a promise. Second that was a year ago and things change and at that time it was true. Third Gina was an assistant manager and is now a manager. She has no say whatsoever in this decision. She was told it will happen. For me I could not care less it has no impact on my game play its cosmetic stuff and useless. I still have and use my one gold imperial horse on 11 toons. Btw this decision has nooooooooo impact on your game play. This game is fun for you and me but this is and always will be a business. Business's need money to survive and more money to grow. Grow up or leave which also as you might guess has nooooooo impact on my game play. When those boxes come they will fly out of the crown store why... For every cry baby there are a thousand ppl who want to gamble. Btw I was a manager for 11 years and director for 4 and I had very little say in what the higher ups wanted. I was there to deliver expectations and results and get my staff to swallow the bitter pill. Even when I was taking the first bite (in private).Sorcerna, proud beta sorc. RIP April 2014 to May 31 2016 DArk Brotherhood. Out of retirement for negates and encases. Sorcerna will be going back into retirement to be my main crafter Fall 2018. Because an 8 k shield is f ing useless. Died because of baddies on the forum. Too much qq too little pew pew. 16 AD 2 DC. 0 EP cause they bad, CP 2300 plus 18 level 50 toons. NA, PC, Grey Host#SORCLIVESMATTER actually they don’t or they wouldn’t keep getting nerfed constantly.6 -
Ourorboros✭✭✭✭✭
✭✭oxxalejandroxxo wrote: »I don t know why people are so affaraid and disgusted about loot boxes. As long people will not be able to trade items from boxes to others it not affects game at all. Dont like loot boxes? Dont buy them. There will be stil things You'll be able to buy for crowns like mounts etc.
Do I have to expose them time and time again?
The Reddit post is from a year ago. A lot of change can happen in a year. And Gina may not be in the best position to know what zos is planning. Many companies compartmentalize information, revealing it only when they are ready. That post is likely based on what Gina knew at the time. If she could, she might say RNGboxes are a surprise to her as well.
As for a refund, doesn't seem likely. But the addition of RNGboxes will affect my decision on whether to ever renew my sub. If you can't get a refund, just get what enjoyment you can out of ESO for your remaining sub.PC/NA/DCBreton Sorcerer Maester.White - BB meets GoT >Master Crafter< { 9 Traits completed 4/23/15 }
TANSTAAFL--->There ain't no such thing as a free lunch.....Robert Heinlein
Women and cats will do as they please, and men and dogs should relax and get used to the idea....Heinlein
All those moments will be lost in time, like tears...in...rain. Time to die. "Blade Runner"
ESO: the game you hate to love and love to hate....( >_<) May RNG be with you (*,_,*)3 -
SirTreb✭✭So you're angry because we're getting RNG boxes for mounts/costumes/xp scrolls?
As far as we know it's not P2W boxes, only cosmetic. Please direct to info about it if I'm wrong.5 -
Daemons_Bane✭✭✭✭✭
✭✭You seem to have missed a crucial detail here, highlighted by yourself.. they have told us there was no plan to do it.. Not that that they would NEVER do it7
This discussion has been closed.