Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Problems receiving authorisation code via email
Edgemoor
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Submitted a ticket got asked some security questions then an email back saying the call was closed. Still can't receive the email with the authorisation code, and have not heard anything back from customer services to say they have re-opened the call, which was 2 days ago. After 4 days the ticket expires and presumably I have to go through the process all over again?
Can anyone help please?
Can anyone help please?
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Edgemoor✭✭✭I know the old email is not getting the authorisation code either, so I know it's not using the old email address, as my old ISP kindly granted me access to the old email address, but only for to
UPDATE: Resolved, many thanks
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