Maintenance for the week of September 8:
• [IN PROGRESS] PC/Mac: EU megaserver for maintenance – September 9, 22:00 UTC (6:00PM EDT) - September 10, 16:00 UTC (12:00PM EDT)

Login Issues (Timeout)

  • raidentenshu_ESO
    raidentenshu_ESO
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    @ZOS_JessicaFolsom @ZOS_GinaBruno @ZOS_RichLambert

    How about compensating us 1500 crowns for pain and suffering from lack of quality ESO time during the maintenance? Or give us all 8 tokens to change our names/appearance/race?
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • BigBragg
    BigBragg
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    RavenRoxie wrote: »
    xFusionx wrote: »
    Kilandros wrote: »
    Update: We identified the issue, and the team is assembling. We're just like the Avengers.

    Just a heads up that a fix might be a while, though it's a little too soon to say for sure. We'll keep you up to date as best as we can.

    Are you guys going to try blaming a DDOS attack again?

    Guarantee you these morons won't take ownership, they'll blame something like a DDOS. The sad truth is that this is the culmination of weeks of server issues, people getting d/c'd and add on the release of content without fixing prior issues first. They just don't have the skills to resolve these problems before they have global impact.

    You know, you should really try a low sodium diet bro. Much healthier way to live. :)

    Food and Drug Administration Asks Companies to Cut Down on Salt
  • Isibis
    Isibis
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    Hey guys I think the servers are down

    HcT37.png?1

  • purple-magicb16_ESO
    purple-magicb16_ESO
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    Hi everyone!

    We're going to be bringing down the North American PC/Mac megaserver for maintenance shortly to address this issue. We'll continue to provide updates in this thread as we have them. Thank you for your patience!

    Thank You!

    Reminds me of this:

    https://www.youtube.com/watch?v=j--A1UIWYqk


    BTW My son is a teenager. Too bad he's not there!
    Edited by purple-magicb16_ESO on August 6, 2016 8:26PM
    I don't comment here often but when I do, I get [snip]
  • DoctorWho1975
    DoctorWho1975
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    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?

    I did a 50 mile bike ride this morning, this outage is making me sad.
  • Flowersquisher
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    RavenRoxie wrote: »
    RavenRoxie wrote: »
    Knaxia wrote: »
    That's it. I'm not going to support or play any more Bethesda game anymore!!



    I'm going to play some fallout 4 until the server is back...

    Just so you know, same company

    Pretty sure it was a joke.... A joke that clearly flew over you head. lol

    Apparently, but I am pretty thick, lol

    It's okay, I forgive you. lol :tired_face:

    Ahh, so sweet, now what:)
  • Decimus_Rex
    Decimus_Rex
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    The Server engineers wish to forward this message during this BRIEF intermission:

    It is a Side venture that Bethesda has secretly developed and we are really in need of your support:

    Now seems an appropriate time to allow you to see were all our efforts have really been vested in:



    https://youtu.be/YbYWhdLO43Q


    Only 5500 Crowns and proof of subscription necessary:


  • Asata
    Asata
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    Ah god... went afk to go make some rotel dip and come back to this.

    fuCHbxs.gif
  • LarsonofNi9e
    cjthibs wrote: »
    cjthibs wrote: »
    Another update: We're going to reboot the server shortly, so we're looking at an hour or so. Thanks for your patience, guys. We know it's frustrating to not be able to play on a Saturday. :(

    WTH???? Since when does it take a fricken HOUR to reboot a server?

    Because it isn't ONE server.
    It's a collection of many many many servers that have to be brought up in a specific sequence most-likely.

    I work with similar setups designed for processing scientific research. It can be a very delicate operation, and if it isn't done properly, you're starting over.

    huh, Maybe windows. not Linux. # reboot now
    ........ Server online 1 Minute

    Windows Reboot
    ..................................................................Waiting....................................estimated time ............................1 Hour
    ..................................................................Waiting....................................estimated time..............................2 Hours
    ..................................................................Waiting.....................................Downloading updates.....................4 hours

    Actually I work on about 99% Linux servers. And yes, it can still take that long.
    As I said, we're not talking about single servers, but a huge cluster of servers that inter-operate in several ways.

    If the whole farm has go down, it's a pretty big undertaking to get it back up, functional, and then you've still got to make sure it's entirely functional before allowing users back on.

    And, just so ya know, operational clusters that use Windows typically stage updates, so that doesn't happen. By taking down individual boxes, running updates, and then returning them to the pool. This method results in zero downtime. If they are running Windows you can bet they are doing this all of the time to prevent just that.
    AND, any large organization controls their own update server(s), and they are aware of exactly when this is happening unlike home users who pay it no attention and get blindsided.

    So redundancy and Failover are just words is what you're saying. And if their entire cluster is whacked, then DDOS
  • Armitas
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    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?

    Yep. got a speed run, and a couple of the various achievements this morning.
    Retired.
    Nord mDK
  • Valixx
    Valixx
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    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?

    Going good, you should post a meme in my recent thread for us. o:)
    Edited by Valixx on August 6, 2016 8:25PM
  • Medieval_Miss81
    Medieval_Miss81
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    We were in Hel Ra Vet executing the second boss when it went down. :(
    Co-GM of Cor Leonis
  • kadar
    kadar
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    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?

    Yup. Got Veteran Hard Mode Cradle of Shadows yesterday. Good fun! Ugliest boss award goes to Velidreth. Haven't tried the other one yet!
  • Thornen
    Thornen
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    Mea
    Bubby1120 wrote: »
    labtecw wrote: »
    pro tip hamsters do not make good power supplys for servers!!!!

    yEt6JSa.gif


    I beg to disagree sir!

    More like roast hamster anyone??

    Fire-Damage-server-room.jpg
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?

    I did a 50 mile bike ride this morning, this outage is making me sad.

    We'll get everyone back into the game as soon as possible.

    And wow, a 50 mile bike ride? That sounds awesome. Where?

    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Rohamad_Ali
    Rohamad_Ali
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    This is what happens when you double faction stack DC and EP .
  • qwjr8989_ESO
    qwjr8989_ESO
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    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?

    Going great!

    The new dungeons are really fun! My friends and I have been chipping away at them and they are some of the funnest things we've done in eso so far!
  • Sir_Xalvador
    Sir_Xalvador
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  • mhester88b14_ESO
    mhester88b14_ESO
    Soul Shriven
    You're making it hard to be a loser.
  • Fasoo
    Fasoo
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    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?

    no im just waiting on my ticket to be answered and my deleted character restored. it's been a couple days :/
  • Nebthet78
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    Another update: We're going to reboot the server shortly, so we're looking at an hour or so. Thanks for your patience, guys. We know it's frustrating to not be able to play on a Saturday. :(

    Well, at least I now have time to finish the last part of making my Scotch Bonnet & Habenero Hot Sauces.
    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?

    Not yet... Have gotten to the last boss on both and get defeated by fatique from trying too many times. I gave up after 5hrs.
    Far too many characters to list any more.
  • Lady_Rosabella
    Lady_Rosabella
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    shutupandreboot.png
  • BoloBoffin
    BoloBoffin
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    This is what happens when you double faction stack DC and EP .

    So salty.
    Been there, got the Molag Bal polymorph.
  • Armitas
    Armitas
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    Oh No Game of thrones is getting cancelled.
    Retired.
    Nord mDK
  • Rohamad_Ali
    Rohamad_Ali
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    BoloBoffin wrote: »
    This is what happens when you double faction stack DC and EP .

    So salty.

    You broke ZOS .
  • Flowersquisher
    Flowersquisher
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    Hey, I got a star. This a new ZOS game, star achievements. Just like elementary again, lol
  • rhapsodious
    rhapsodious
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    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?

    I slept in and it was GREAT. Then I was gonna do dailies, but, y'know... But I understand things happen, so right now I'm playing Monster Hunter Generations and trying to catch up!

    I've beat both of the dungeons on Vet mode! I even have every "fluff" achievement for Ruins of Mazzatun. So for that one I'm only missing hard mode, no death and speedrun since my friend group is like a group of 6 and I haven't had a chance to be a part of the 4-man team for CoS yet. Going to work on that soon, though.

    Friends and I have been theorycrafting on how to deal with the achievement for killing Kephidaen (sorry if I mangled her name) without lighting the braziers. Everything else we either think we can do, or have done it. Super pumped to have dungeon achievements to work on again, and kudos to the dungeon team on making two really fun ones! Oh, and Heem-Jas is one of my favorite NPCs for being Butt Monkey of the Year.

    How's your weekend going? Have you earned your Hist-Shadow title? :D
  • Flowersquisher
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    Oh and, yeah love the new dungeons, I think. It's been sooooo long now, can't recall
  • DoctorWho1975
    DoctorWho1975
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    Well, while we all hang out until maintenance is over, how is everyone's Saturday going? :) Anyone conquered the new dungeons in Vet mode?

    I did a 50 mile bike ride this morning, this outage is making me sad.

    We'll get everyone back into the game as soon as possible.

    And wow, a 50 mile bike ride? That sounds awesome. Where?

    Silver Comet trail, Smyrna GA start.
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