Can't join groups and people can't join my group?

O_jo · August 2016

Troneon wrote: »

paulsgruff wrote: »

Same issue here. Surprised and disappointed that there's no word of rushing out an emergency hotfix, especially considering it's the first weekend after releasing a DLC where the playable content relies on group functionality working.

It's just flabberghasting and mind boggling...how ZOS think it's ok to wait until monday's patch to fix this...in 2016...in an MMO...on a new DLC launch....

Troneon wrote: »

ZOS_GinaBruno wrote: »

As @wayfarerx mentioned, we do have a fix for this going into Monday's incremental patch. Please let us know if you continue having the same issue after the patch is published.

@ZOS_GinaBruno

How can you find it acceptable that both grouping and group finding content tool is broken / bugged for a week or entire weekend especially when the latest DLC is Group content orientated?

Most other companies would do an immediate hotfix? It's been known to happen in mmo's 10 years ago so why not ESO in 2016? I feel like im stating the obvious at this point but seems like I have to when it comes to ZOS?

I can understand if it was something "small" or something that affects a small number of players but this is a fundamental part of your game that affects every single player? With zero guarantee that the patch on monday will even solve the issue and in the past it normally goes on for months with ESO?

I mean tell me im not telling you something you don't already know and understand?

Not only can people not group because of grouping bugs but on top of that are in group finder que's totaling hours in wasted time so are literally unable to play your game? But it's ok we might possibly have this fixed on monday......and this is acceptable for ZOS?

I completely agree with Troneon here. This is a game-breaking bug at a fundamental level. A major DLC was just released on Monday, and this is a bug that prevents players from being able to play the bulk of the new content, or about 80% of the existing content in the game.

I can understand if you guys are still investigating and don't know what's causing the issue, but the official response makes it sound like you guys know what the issue is but won't or are unable to fix it until the incremental patch on Monday.

I guess what I'm looking for is whether or not there is any sense of urgency here.

You're providing a service/product to clients who are paying good money for that service/product - something that consists of both content and accessibility to that content. I think people would agree with me that right now the product is fundamentally broken due to this issue and anything less than the highest sense of urgency on Zenimax's part to correct this is completely unacceptable to me.

Katahdin · August 2016

Yeah I have to agree that this problem is extremely annoying given the last patch has content that requires groups to complete.
I dont understand why there wasnt a faster fix as well considering.

Garldeen · August 2016

Wonder if they would wait until Monday if the crown store needed a patch

tryia3b14a_ESO · August 2016

Troneon wrote: »

ZOS_GinaBruno wrote: »

As @wayfarerx mentioned, we do have a fix for this going into Monday's incremental patch. Please let us know if you continue having the same issue after the patch is published.

@ZOS_GinaBruno

How can you find it acceptable that both grouping and group finding content tool is broken / bugged for a week or entire weekend especially when the latest DLC is Group content orientated?

Most other companies would do an immediate hotfix? It's been known to happen in mmo's 10 years ago so why not ESO in 2016? I feel like im stating the obvious at this point but seems like I have to when it comes to ZOS?

I can understand if it was something "small" or something that affects a small number of players but this is a fundamental part of your game that affects every single player? With zero guarantee that the patch on monday will even solve the issue and in the past it normally goes on for months with ESO?

I mean tell me im not telling you something you don't already know and understand?

Not only can people not group because of grouping bugs but on top of that are in group finder que's totaling hours in wasted time so are literally unable to play your game? But it's ok we might possibly have this fixed on monday......and this is acceptable for ZOS?

The only thing I can think of is that hot fixes are VERY expensive. I don't know what ZOS's process is like, but maybe it's just not worth the cost to them to hot fix this issue.

RexyCat · August 2016

tryia3b14a_ESO wrote: »

Troneon wrote: »

ZOS_GinaBruno wrote: »

As @wayfarerx mentioned, we do have a fix for this going into Monday's incremental patch. Please let us know if you continue having the same issue after the patch is published.

@ZOS_GinaBruno

How can you find it acceptable that both grouping and group finding content tool is broken / bugged for a week or entire weekend especially when the latest DLC is Group content orientated?

Most other companies would do an immediate hotfix? It's been known to happen in mmo's 10 years ago so why not ESO in 2016? I feel like im stating the obvious at this point but seems like I have to when it comes to ZOS?

I can understand if it was something "small" or something that affects a small number of players but this is a fundamental part of your game that affects every single player? With zero guarantee that the patch on monday will even solve the issue and in the past it normally goes on for months with ESO?

I mean tell me im not telling you something you don't already know and understand?

Not only can people not group because of grouping bugs but on top of that are in group finder que's totaling hours in wasted time so are literally unable to play your game? But it's ok we might possibly have this fixed on monday......and this is acceptable for ZOS?

The only thing I can think of is that hot fixes are VERY expensive. I don't know what ZOS's process is like, but maybe it's just not worth the cost to them to hot fix this issue.

The real question isn't cost, but instead if it is even possible to do a "hotfix" as it might break even more things for how and what group and activity finder is supposed to do.

It is both a matchmaking engine and teleport engine among other features which need to be able to keep track of groups and raids for dungeons or trails outside of Cyrodiil and to create larger groups in Cyrodiil. I don't believe a hotfix will help as it seem to be a more fundamental problem that have been growing over time with each new DLC.

Troneon · August 2016

Is it monday yet?

Skander · August 2016

Yep, doesn't work for me too, even if i relog

ArcanusMagus · August 2016

I have had this problem for a few weeks now. Usually, it's on my main, but it ghosts around to other characters with no apparent pattern to it. When the bug happens, I cannot invite people (it usually tells me that they declined the invitation when they didn't). When someone else invites me into a group, I can join but crown cannot be passed to me for some reason. Relogging and restarting the computer and restarting the router and making sure everything is working as it should on my end does absolutely nothing to fix it.

I am not a happy customer about this.

Glaiceana · August 2016

ArcanusMagus wrote: »

I have had this problem for a few weeks now. Usually, it's on my main, but it ghosts around to other characters with no apparent pattern to it. When the bug happens, I cannot invite people (it usually tells me that they declined the invitation when they didn't). When someone else invites me into a group, I can join but crown cannot be passed to me for some reason. Relogging and restarting the computer and restarting the router and making sure everything is working as it should on my end does absolutely nothing to fix it.

I am not a happy customer about this.

I have also got the issue where it says they declined the invite. But it's pretty rare for me. The main annoyance is when it says the person is busy just because they are in a loading screen. Surely the invite should just queue up ready to appear when they get to their destination?

Troneon · August 2016

Did monday's special patch fix this too?

Divinius · August 2016

ZOS_GinaBruno wrote: »

In a scenario where player A invites player B:

Once B accepts, that player should see the group fine. Player A will see "B joined group, B left group". At that point, A should either log out and back in, or go to another zone to see the proper group.

Does that help?

That is exactly what is happening, but it's still happening. It just did it again to me last night.

booksmcread · August 2016

ZOS_GinaBruno wrote: »

As a temporary workaround until the next patch is published, try logging out to character select, then logging back in. We've found that fixes the problem so your group will be properly formed.

Except, if you log out to fix this bug while in Cyrodiil during prime time, you get booted out and have to go back into the queue. More time wasted.

bunnytrix · August 2016

Troneon wrote: »

Did monday's special patch fix this too?

No it did not fix anything. They lied about fixing it.
They also promised a forum post about the issue 3 days ago, which still has not materialized.

TalonKnight · August 2016

This game has only been out for 2 years or so, there's no reason any of us should think the grouping tool should work that early on.... (sarcasm off)

Divinius · August 2016

TalonKnight wrote: »

This game has only been out for 2 years or so, there's no reason any of us should think the grouping tool should work that early on.... (sarcasm off)

Sarcasm aside, it's not just the grouping tool. This can happen when forming a regular group by simply inviting another person. Just last night I sent an invite to my wife, she got it and accepted, it told her she was in the party, be it told me she wasn't. She tried to leave the group and couldn't. Once I rezoned, it fixed it.

Grouping is broken in general, and it has nothing to do with the LFG tool.

karliahquinn · November 2020

This issue is happening again since the last patch; could neither invite people to group nor could crown be passed.

Starlight_Whisper · November 2020

Necromancy... Make a new thread

karliahquinn · November 2020

Sorry

caperb · November 2020

Nice necro. Still funny that an issue from 2016 is not yet solved, thought it was a feature by now.

ZOS_Volpe · November 2020

Greetings,

We have gone ahead and closed this thread down since it is rather old. Please keep in mind that sometimes it is better to create a new topic, instead of replying in one that was posted a while ago.

Thanks for your understanding.