Console Natch Potes?

AJ_1988 · July 2016

Clarkieson wrote: »

AJ_1988 wrote: »

Clarkieson wrote: »

AJ_1988 wrote: »

ZOS_JessicaFolsom wrote: »

(Cross-posted to the Xbox One Technical Support forum area)

Hi everyone,

We have identified a cause of the majority of the crashes to dashboard and crash loops that some characters are getting caught in on Xbox One and PlayStation 4. The issue is related to memory, and we have a fix that improves memory handling for both console clients.

We are rolling out this fix on both Xbox One and PlayStation 4 on Wednesday, July 6. Once this fix goes live, you should no longer see frequent crashes to dashboard and crash loops on specific characters.

In the meantime, we’d like to ask for your help. The highest volume of crash loops we’re seeing are in and around Orsinium and Wrothgar, especially where you pick up and do Crafting Writs, and to a lesser degree in Elden Root and Grahtwood. If you are experiencing crashing those areas, we ask that you please consider staying out of them until we patch the issue on Wednesday of next week—we’d greatly appreciate it. If your character does get stuck in a crash loop, our Support team can move your character if you contact them. If they do have to move your character, please be sure to not return to that area as they won’t be able to move you a second time until they’ve moved everyone waiting for their first character move – which could mean they won’t get to you before the 6th.

There is still one edge-case crash cause in Orsinium that we are working on a fix for, but it is easily avoidable. If you Wayshrine into Orsinium (the city) and quickly run into the city, especially with a movement speed buff on, you may crash. Waiting a few seconds before moving after you Wayshrine into Orsinium will greatly reduce the likelihood that you will crash. This issue will be fixed in a future patch.

Thank you for your patience as we worked to resolve this issue. After the patch goes live on Wednesday, please let us know if you are running into any other crash issues on Xbox One and PlayStation 4.

Oooooooh some console feedback! Wooooooooooooow! Never thought i would live to see the day!

Omfg

That got posted last week.

I would have never known, i gave up with the console technical support forum as it appeared to be a little bit less than useless.

It was posted in a general discussion also I think. I'm always pm'ing them and they get back to me most of the time and fairly quick.

Clarkieson · July 2016

The same memory leak that was Fixed when the loads screens went wrong 6 months ago?

Was it the imperial city update? Cant remember.....

Kinda feels lke groundhog day a bit.

RAGUNAnoOne · July 2016

Wheres Gina when you need her

Molag_Crow · July 2016

Inb4 another 10 hour long maintenance ...

Ep1kMalware · July 2016

Clarkieson wrote: »

AJ_1988 wrote: »

ZOS_JessicaFolsom wrote: »

(Cross-posted to the Xbox One Technical Support forum area)

Hi everyone,

We have identified a cause of the majority of the crashes to dashboard and crash loops that some characters are getting caught in on Xbox One and PlayStation 4. The issue is related to memory, and we have a fix that improves memory handling for both console clients.

We are rolling out this fix on both Xbox One and PlayStation 4 on Wednesday, July 6. Once this fix goes live, you should no longer see frequent crashes to dashboard and crash loops on specific characters.

In the meantime, we’d like to ask for your help. The highest volume of crash loops we’re seeing are in and around Orsinium and Wrothgar, especially where you pick up and do Crafting Writs, and to a lesser degree in Elden Root and Grahtwood. If you are experiencing crashing those areas, we ask that you please consider staying out of them until we patch the issue on Wednesday of next week—we’d greatly appreciate it. If your character does get stuck in a crash loop, our Support team can move your character if you contact them. If they do have to move your character, please be sure to not return to that area as they won’t be able to move you a second time until they’ve moved everyone waiting for their first character move – which could mean they won’t get to you before the 6th.

There is still one edge-case crash cause in Orsinium that we are working on a fix for, but it is easily avoidable. If you Wayshrine into Orsinium (the city) and quickly run into the city, especially with a movement speed buff on, you may crash. Waiting a few seconds before moving after you Wayshrine into Orsinium will greatly reduce the likelihood that you will crash. This issue will be fixed in a future patch.

Thank you for your patience as we worked to resolve this issue. After the patch goes live on Wednesday, please let us know if you are running into any other crash issues on Xbox One and PlayStation 4.

Oooooooh some console feedback! Wooooooooooooow! Never thought i would live to see the day!

Omfg

they talked about this a week after db launched, but said it needed time. consoles are a bit different to code for, a d any and everything you must download must be cleared by sony, SONY, you know, the com[any that makes EVERYTHING harder than it should be.

I'm sure their first take to problems is to see what can be fixed on their end just to 'avoid red tape. back on topic though, they did announce it in an xbox thread weeks ago, But nobody knows this because they don't sticky their highly anticipated announcements.

@ZOS_JessicaFolsom

Clarkieson · July 2016

Ep1kMalware wrote: »

Clarkieson wrote: »

AJ_1988 wrote: »

ZOS_JessicaFolsom wrote: »

(Cross-posted to the Xbox One Technical Support forum area)

Hi everyone,

We have identified a cause of the majority of the crashes to dashboard and crash loops that some characters are getting caught in on Xbox One and PlayStation 4. The issue is related to memory, and we have a fix that improves memory handling for both console clients.

We are rolling out this fix on both Xbox One and PlayStation 4 on Wednesday, July 6. Once this fix goes live, you should no longer see frequent crashes to dashboard and crash loops on specific characters.

In the meantime, we’d like to ask for your help. The highest volume of crash loops we’re seeing are in and around Orsinium and Wrothgar, especially where you pick up and do Crafting Writs, and to a lesser degree in Elden Root and Grahtwood. If you are experiencing crashing those areas, we ask that you please consider staying out of them until we patch the issue on Wednesday of next week—we’d greatly appreciate it. If your character does get stuck in a crash loop, our Support team can move your character if you contact them. If they do have to move your character, please be sure to not return to that area as they won’t be able to move you a second time until they’ve moved everyone waiting for their first character move – which could mean they won’t get to you before the 6th.

There is still one edge-case crash cause in Orsinium that we are working on a fix for, but it is easily avoidable. If you Wayshrine into Orsinium (the city) and quickly run into the city, especially with a movement speed buff on, you may crash. Waiting a few seconds before moving after you Wayshrine into Orsinium will greatly reduce the likelihood that you will crash. This issue will be fixed in a future patch.

Thank you for your patience as we worked to resolve this issue. After the patch goes live on Wednesday, please let us know if you are running into any other crash issues on Xbox One and PlayStation 4.

Oooooooh some console feedback! Wooooooooooooow! Never thought i would live to see the day!

Omfg

they talked about this a week after db launched, but said it needed time. consoles are a bit different to code for, a d any and everything you must download must be cleared by sony, SONY, you know, the com[any that makes EVERYTHING harder than it should be.

I'm sure their first take to problems is to see what can be fixed on their end just to 'avoid red tape. back on topic though, they did announce it in an xbox thread weeks ago, But nobody knows this because they don't sticky their highly anticipated announcements.

@ZOS_JessicaFolsom

i guess this is a new thing sony have just introduced, or is it the short sightedness of ZOS that just fail to prepare for this?

they have known about sony’s verification now for a very long time, they just put out the broken version anyway for the community to test for them and wait for the feed back.

gotta love ZOS excuses

NewBlacksmurf · July 2016

No idea why ppl do this....patch notes never exist until 5mins to 2 hours after maintenance is completed.

Sorry to be short but it's a waste of the forum mods time to address stuff like this when all we have to do is wait until the announcement is marked complete and then go to the patch notes section of the forums. Specific to this week there is already a post on what will be resolved so there is the possibility of more changes but why not wait and read.

They never forget to post console patch notes.

MilwaukeeScott · July 2016

Clarkieson wrote: »

Kinda feels lke groundhog day a bit.

Yep!

Cazzy · July 2016

NewBlacksmurf wrote: »

No idea why ppl do this....patch notes never exist until 5mins to 2 hours after maintenance is completed.

Sorry to be short but it's a waste of the forum mods time to address stuff like this when all we have to do is wait until the announcement is marked complete and then go to the patch notes section of the forums. Specific to this week there is already a post on what will be resolved so there is the possibility of more changes but why not wait and read.

They never forget to post console patch notes.

There used to be a time when people could post what they like to communicate, share and gain information. This thread is as valid as any other. Please refrain from pooping over people's threads

Edit: this has been a friendly discussion so far. Let's keep it that way

Clarkieson · July 2016

NewBlacksmurf wrote: »

No idea why ppl do this....patch notes never exist until 5mins to 2 hours after maintenance is completed.

Sorry to be short but it's a waste of the forum mods time to address stuff like this when all we have to do is wait until the announcement is marked complete and then go to the patch notes section of the forums. Specific to this week there is already a post on what will be resolved so there is the possibility of more changes but why not wait and read.

They never forget to post console patch notes.

maybe if you had done some of that reading your on about you would already know that we know this.

but why not be really condescending?

JAMESLJNR · July 2016

Jessica said they were releasing a fix for malubeth on the 17th of June 'in a week' has this hit consoles or even PC yet?

terrordactyl1971 · July 2016

Did yesterday's PC patch fix the issues it purported to?

BruhItsOver9000 · July 2016

So no vampire speed fix. HELLO DARKNESS MY OLD FRIEND.

ZOS_GinaBruno · July 2016

Here's Xbox: https://forums.elderscrollsonline.com/en/discussion/277274/xbox-one-patch-notes-v1-4-1-0

PS4 is on its way momentarily.

Panth141 · July 2016

BruhItsOver9000 wrote: »

So no vampire speed fix. HELLO DARKNESS MY OLD FRIEND.

@BruhItsOver9000

Yup, fixed according to the notes Gina just posted

BruhItsOver9000 · July 2016

YES! THANK YOU ZOS.

JAMESLJNR · July 2016

ZOS_GinaBruno wrote: »

Here's Xbox: https://forums.elderscrollsonline.com/en/discussion/277274/xbox-one-patch-notes-v1-4-1-0

PS4 is on its way momentarily.

LORD ABOVE GINA THANK YOU FOR FIXING JABS

Cazzy · July 2016

"Teleport Strike: Fixed an issue where this ability and its morphs could be used to get on top of Keep walls in Cyrodiil."

ThoraxtheDark · July 2016

Hopefully this fixes orsinium, thanks for fixing the mementos, the vampire speed and the potion passives! love having my buffs last 47.6 seconds lol makes that difference.

ThoraxtheDark · July 2016

Also the respawn rate on the camps and teleport strike fix will help quite a bit in cyrodiil.

RebornV3x · July 2016

didn't say anything about PVP performance hopefully I can PVP again

FakkelBrigadier · July 2016

Does this mean the maintenance is finished? Or almost finished? Since the patch notes are posted..

Ep1kMalware · July 2016

Clarkieson wrote: »

Ep1kMalware wrote: »

Clarkieson wrote: »

AJ_1988 wrote: »

ZOS_JessicaFolsom wrote: »

(Cross-posted to the Xbox One Technical Support forum area)

Hi everyone,

We have identified a cause of the majority of the crashes to dashboard and crash loops that some characters are getting caught in on Xbox One and PlayStation 4. The issue is related to memory, and we have a fix that improves memory handling for both console clients.

We are rolling out this fix on both Xbox One and PlayStation 4 on Wednesday, July 6. Once this fix goes live, you should no longer see frequent crashes to dashboard and crash loops on specific characters.

In the meantime, we’d like to ask for your help. The highest volume of crash loops we’re seeing are in and around Orsinium and Wrothgar, especially where you pick up and do Crafting Writs, and to a lesser degree in Elden Root and Grahtwood. If you are experiencing crashing those areas, we ask that you please consider staying out of them until we patch the issue on Wednesday of next week—we’d greatly appreciate it. If your character does get stuck in a crash loop, our Support team can move your character if you contact them. If they do have to move your character, please be sure to not return to that area as they won’t be able to move you a second time until they’ve moved everyone waiting for their first character move – which could mean they won’t get to you before the 6th.

There is still one edge-case crash cause in Orsinium that we are working on a fix for, but it is easily avoidable. If you Wayshrine into Orsinium (the city) and quickly run into the city, especially with a movement speed buff on, you may crash. Waiting a few seconds before moving after you Wayshrine into Orsinium will greatly reduce the likelihood that you will crash. This issue will be fixed in a future patch.

Thank you for your patience as we worked to resolve this issue. After the patch goes live on Wednesday, please let us know if you are running into any other crash issues on Xbox One and PlayStation 4.

Oooooooh some console feedback! Wooooooooooooow! Never thought i would live to see the day!

Omfg

they talked about this a week after db launched, but said it needed time. consoles are a bit different to code for, a d any and everything you must download must be cleared by sony, SONY, you know, the com[any that makes EVERYTHING harder than it should be.

I'm sure their first take to problems is to see what can be fixed on their end just to 'avoid red tape. back on topic though, they did announce it in an xbox thread weeks ago, But nobody knows this because they don't sticky their highly anticipated announcements.

@ZOS_JessicaFolsom

i guess this is a new thing sony have just introduced, or is it the short sightedness of ZOS that just fail to prepare for this?

they have known about sony’s verification now for a very long time, they just put out the broken version anyway for the community to test for them and wait for the feed back.

gotta love ZOS excuses

it's always been like this, more so recently. sony is intensly rigid about anti mod/hack. Hell they even took the first guy to jailbraeak ps4 to court. (wasn't it for about 100,000,000 usd oe somethinf close?

I'm sure they have sandbox testinf but it's hard to stress test on small scale. That's why we have pts, so they can nail some bugs, others may have to wait a little. For all we know zos has already sent update 11 for console to sony and may get the green light a week before release. then they get feedback from us, spend time nailing and sandboxing fixes, and roll them out to sony again.

I don't think zos activelt make up excuses, although I do wish they'd be more transparent about how the process works, and why somethings feel like it takes an eternity to fix. It would go miles toward communitt frustration. I can understand why they speak very little about upcomming changes, some things may not quite be set in stone, plus suprises are exciting, but these bugs/issues are widely known, no reason to keep it a secret.

Would he cool to see in an eso livr something about how their bugtracking/removal works.

Molag_Crow · July 2016

Gina is back? wooooot

ZOS_GinaBruno · July 2016

FakkelBrigadier wrote: »

Does this mean the maintenance is finished? Or almost finished? Since the patch notes are posted..

Yep, almost done.

FakkelBrigadier · July 2016

ZOS_GinaBruno wrote: »

FakkelBrigadier wrote: »

Does this mean the maintenance is finished? Or almost finished? Since the patch notes are posted..

Yep, almost done.

Yay! I can get back to playing

Thanks for the quick answer!

Cazzy · July 2016

Downloading update file

ZOS_GinaBruno · July 2016

And here's the PS4 notes (which are almost identical): https://forums.elderscrollsonline.com/en/discussion/277276/playstation-4-patch-notes-v1-15#latest

Molag_Crow · July 2016

I'm so happy that Puncturing Sweeps was fixed to scale with Thaum CP passive, and general performance, AND most importantly no wall-jumping from Nightblades. (Though I am aware that Toppling Charge and Crit rush can get you up too from certain positions/platforms, but I'm not sure if it'll still be able to, we'll find out.)

Thanks ZOS & Gina.

Cazzy · July 2016

ZOS_GinaBruno wrote: »

And here's the PS4 notes (which are almost identical): https://forums.elderscrollsonline.com/en/discussion/277276/playstation-4-patch-notes-v1-15#latest