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Stuck in Wrothgar

karensmith13
karensmith13
Soul Shriven
How the hell can I get my charachter out of Wrothgar? I can't even get past the initail load screen. Had this for 3 days now

Best Answer

  • CatherineHG
    I've been there two weeks, join the club!
  • karensmith13
    karensmith13
    Soul Shriven
    God I thought 3 days was bad enough! What makes it worse is it my crafter that's stuck :(. The customer service sucks, all I've had is automated responses and no joy
  • Ourorboros
    Ourorboros
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    Do other characters load ok? Regarding the shameful CS, be sure to respond to the automated emails. It's the only way to reach any kind of resolution. Also, check the zos support page. It lists solutions for some problems.
    PC/NA/DC
    Breton Sorcerer Maester.White - BB meets GoT >Master Crafter< { 9 Traits completed 4/23/15 }
    TANSTAAFL--->There ain't no such thing as a free lunch.....Robert Heinlein
    Women and cats will do as they please, and men and dogs should relax and get used to the idea....Heinlein
    All those moments will be lost in time, like tears...in...rain. Time to die. "Blade Runner"
    ESO: the game you hate to love and love to hate....( >_<) May RNG be with you (*,_,*)
  • karensmith13
    karensmith13
    Soul Shriven
    I've logged other charachters in and been dashboarded but been able to retrive them after a couple of attempts, but this one crashes bfore it can even log on, so moving it is impossible. I've replied to every message I have recieved but still no joy. I've even told them I'll cancel my eso plus as I'm not paying for something I can't use, spent a lot of time building my character.
    Might have to send in a specialist team to rescue everyone from the Orc's lol
  • Nestor
    Nestor
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    How the hell can I get my charachter out of Wrothgar? I can't even get past the initail load screen. Had this for 3 days now

    Have you tried logging in to that character at an off time? Maybe if the population is lower, you can log in, then get them to some other zone, then they are accessible during your prime playing time.
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • karensmith13
    karensmith13
    Soul Shriven
    I have tried everything that has been suggested, even loggin on at 3am bst, and still the same. It's so frustrating
  • karensmith13
    karensmith13
    Soul Shriven

    Response

    Greetings!

    Thank you for your inquiry. Please note that our support office is currently closed. Our support hours are between 9am and 10pm Eastern Standard Time, seven days a week. We will investigate your inquiry as soon as we reopen.

    Our goal is to investigate and respond to your contact within six business hours.

    We appreciate your patience.

    Warm Regards,
    The Bethesda Support Team
    Subject
    Customer Service Ticket

    Auto-Response By (Administrator) (06/29/2016 05:00 AM)
    Greetings!

    Thank you for your inquiry. Please note that our support office is currently closed. Our support hours are between 9am and 10pm Eastern Standard Time, seven days a week. We will investigate your inquiry as soon as we reopen.

    Our goal is to investigate and respond to your contact within six business hours.

    We appreciate your patience.

    Warm Regards,
    The Bethesda Support Team

    That is all i recieve from the support team
  • Nestor
    Nestor
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    Keep replying to those emails until a Human answers. Then ask them to move your character to another zone.
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • karensmith13
    karensmith13
    Soul Shriven
    Finally after countless messages they have finally move it. Plonked it in Glenumbra. Had a message saying it would be safe to go back, but I'm wary
  • Skinzz
    Skinzz
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    Great.. now im stuck in wrothgar with my main.. which is the crafter and has all my gold stored on that char... plus hes my pvp char. FFS ZOS.
    Anybody got a group? LFG, anybody? Hello?
  • Aeaeren
    Aeaeren
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    Keep trying to log them in and when you get to the loading screen try running forward. I know it doesn't seem like you're moving but eventually you will move enough to get unstuck. It took me 15 times dashboarding to get my sorc unstuck from the middle of Orsinium.

    If you are doing writs use the Shatful Wayshrine, MAKE SURE YOU GIVE IT TIME TO LOAD, then you can go turn in the writ. I make sure that before I go into the gate I WALK into Orsinium. Turn in writ and RUN LIKE HELL OUT!
    Edited by Aeaeren on July 5, 2016 12:30PM
  • Methadone_Man
    Methadone_Man
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    Hold forward on your left analog stick while character is loading and it seems to help your character move a few meters. After about 10+ loads, it may move your character enough to move away from the black hole area.
    Edited by Methadone_Man on July 5, 2016 3:23PM
    Gamertag is Methadone Man
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