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God I thought 3 days was bad enough! What makes it worse is it my crafter that's stuck . The customer service sucks, all I've had is automated responses and no joy
Do other characters load ok? Regarding the shameful CS, be sure to respond to the automated emails. It's the only way to reach any kind of resolution. Also, check the zos support page. It lists solutions for some problems.
PC/NA/DC
Breton Sorcerer Maester.White - BB meets GoT >Master Crafter< { 9 Traits completed 4/23/15 } TANSTAAFL--->There ain't no such thing as a free lunch.....Robert Heinlein Women and cats will do as they please, and men and dogs should relax and get used to the idea....Heinlein All those moments will be lost in time, like tears...in...rain. Time to die. "Blade Runner" ESO: the game you hate to love and love to hate....( >_<) May RNG be with you (*,_,*)
I've logged other charachters in and been dashboarded but been able to retrive them after a couple of attempts, but this one crashes bfore it can even log on, so moving it is impossible. I've replied to every message I have recieved but still no joy. I've even told them I'll cancel my eso plus as I'm not paying for something I can't use, spent a lot of time building my character.
Might have to send in a specialist team to rescue everyone from the Orc's lol
How the hell can I get my charachter out of Wrothgar? I can't even get past the initail load screen. Had this for 3 days now
Have you tried logging in to that character at an off time? Maybe if the population is lower, you can log in, then get them to some other zone, then they are accessible during your prime playing time.
Enjoy the game, life is what you really want to be worried about.
PakKat "Everything was going well, until I died"
Gary Gravestink "I am glad you died, I needed the help"
Thank you for your inquiry. Please note that our support office is currently closed. Our support hours are between 9am and 10pm Eastern Standard Time, seven days a week. We will investigate your inquiry as soon as we reopen.
Our goal is to investigate and respond to your contact within six business hours.
We appreciate your patience.
Warm Regards,
The Bethesda Support Team
Subject
Customer Service Ticket
Auto-Response By (Administrator) (06/29/2016 05:00 AM)
Greetings!
Thank you for your inquiry. Please note that our support office is currently closed. Our support hours are between 9am and 10pm Eastern Standard Time, seven days a week. We will investigate your inquiry as soon as we reopen.
Our goal is to investigate and respond to your contact within six business hours.
Keep trying to log them in and when you get to the loading screen try running forward. I know it doesn't seem like you're moving but eventually you will move enough to get unstuck. It took me 15 times dashboarding to get my sorc unstuck from the middle of Orsinium.
If you are doing writs use the Shatful Wayshrine, MAKE SURE YOU GIVE IT TIME TO LOAD, then you can go turn in the writ. I make sure that before I go into the gate I WALK into Orsinium. Turn in writ and RUN LIKE HELL OUT!
Hold forward on your left analog stick while character is loading and it seems to help your character move a few meters. After about 10+ loads, it may move your character enough to move away from the black hole area.