Hi all!!
I posted this question in the "Crown Store & ESO plus" forum 2 days ago but I obtained no response, and since I have always gotten quick replies to this forum I thought it would be a good idea to post my question here.
My original post is in:
https://forums.elderscrollsonline.com/en/discussion/269767/noob-question-i-just-subscribed-and-i-cannot-see-how-to-purchase-stuff-in-the-crown-store#latest
I will copy what I asked there:
I subscribed like 4 days ago and in my profile it says "PC/MAC CROWN BALANCE You have 9500 crowns on your PC/Mac account.".
However, when I go to the Crown Store and I select a pet/mount/whatever it says "purchase crowns", as if I did not have any. Maybe I am missing something, or maybe I have to activate the crowns, I just have no idea how to purchase something from the store and I feel a little bit stupid.
I appreciate your help, thank you guys in advance!!!