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· [IN PROGRESS] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [IN PROGRESS] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Can´t receive the acces code
Undecode
Soul Shriven
Hello!
I can't receive an access code that was sent me after unsuccessful login.
I've tried many times following steps:
- Entered user id, password and got access code notification.
- Checked my email (spam too) multiple times during 10+ minutes.
Plz help me.
I can't receive an access code that was sent me after unsuccessful login.
I've tried many times following steps:
- Entered user id, password and got access code notification.
- Checked my email (spam too) multiple times during 10+ minutes.
Plz help me.
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RandalMarrs✭✭✭Try again by asking for another access code. Think there is a time limit in the code.0
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WitchyWarrior✭✭✭✭This has been my issue for over 2 weeks now!! Every time I want to check my account the stupid access code thing pops up, but I never get an email with the code. Resending didn't help.
I get regular emails from ESO, so it's not my email....It's so frustrating.0 -
UndecodeSoul ShrivenThe same here.
I ask the code a lot of time.
My mail works perfectly.
And i cant contact the support because i need another code
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RandalMarrs✭✭✭Use your username and password to log into the main site, not here in the forums. There is a customer support help option there.0
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UndecodeSoul ShrivenRandalMarrs wrote: »Use your username and password to log into the main site, not here in the forums. There is a customer support help option there.
Yes i know. i logged in but i need a acces code to enter the support. And I cant receive that code neither
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ZOS_DaryaKadminIf you are not receiving your access code, please submit a ticket to our support team. If you are unable to log into the support portal, please use this link and select the box on the right for suspended accounts to submit your request for help.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
UndecodeSoul ShrivenZOS_DaryaK wrote: »If you are not receiving your access code, please submit a ticket to our support team. If you are unable to log into the support portal, please use this link and select the box on the right for suspended accounts to submit your request for help.
I did that and nobody respond..
I still can not enter the game
There is no other way to help me ?
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ZOS_DaryaKadminPlease rest assured that customer support will respond to you as quickly as they can.Edited by ZOS_DaryaK on May 24, 2016 2:30PMThe Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0 -
ZOS_DaryaKadminPlease check your mail again, our support team has advised they still need information from you.The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site0
