Can´t receive the acces code

Undecode · May 2016

Hello!
I can't receive an access code that was sent me after unsuccessful login.
I've tried many times following steps:
- Entered user id, password and got access code notification.
- Checked my email (spam too) multiple times during 10+ minutes.

Plz help me.

RandalMarrs · May 2016

Try again by asking for another access code. Think there is a time limit in the code.

WitchyWarrior · May 2016

This has been my issue for over 2 weeks now!! Every time I want to check my account the stupid access code thing pops up, but I never get an email with the code. Resending didn't help.

I get regular emails from ESO, so it's not my email....It's so frustrating.

Undecode · May 2016

The same here.
I ask the code a lot of time.
My mail works perfectly.
And i cant contact the support because i need another code

RandalMarrs · May 2016

Use your username and password to log into the main site, not here in the forums. There is a customer support help option there.

Undecode · May 2016

RandalMarrs wrote: »

Use your username and password to log into the main site, not here in the forums. There is a customer support help option there.

Yes i know. i logged in but i need a acces code to enter the support. And I cant receive that code neither

RandalMarrs · May 2016

Hopefully a mod can see this and help.

Undecode · May 2016

Plz i need help... some mod ???

ZOS_DaryaK · May 2016

If you are not receiving your access code, please submit a ticket to our support team. If you are unable to log into the support portal, please use this link and select the box on the right for suspended accounts to submit your request for help.

Undecode · May 2016

ZOS_DaryaK wrote: »

If you are not receiving your access code, please submit a ticket to our support team. If you are unable to log into the support portal, please use this link and select the box on the right for suspended accounts to submit your request for help.

I did that and nobody respond..
I still can not enter the game
There is no other way to help me ?

ZOS_DaryaK · May 2016

Please rest assured that customer support will respond to you as quickly as they can.

Undecode · May 2016

2 weeks and still waiting...

ZOS_DaryaK · May 2016

Please check your mail again, our support team has advised they still need information from you.

Undecode · May 2016

Now the problem is solve.
Thx very much.